Borchuluun Yadamsuren

A Diabetes Dashboard and Physician Efficiency and Accuracy in Accessing Data Needed for High-Quality Diabetes Care

PURPOSE We compared use of a new diabetes dashboard screen with use of a conventional approach of viewing multiple electronic health record (EHR) screens to find data needed for ambulatory diabetes care. METHODS We performed a usability study, including a quantitative time study and qualitative analysis of information-seeking behaviors. While being recorded with Morae Recorder software and “think-aloud” interview methods, 10 primary care physicians first searched their EHR for 10 diabetes data elements using a conventional approach for a simulated patient, and then using a new diabetes dashboard for another. We measured time, number of mouse clicks, and accuracy. Two coders analyzed think-aloud and interview data using grounded theory methodology. RESULTS The mean time needed to find all data elements was 5.5 minutes using the conventional approach vs 1.3 minutes using the diabetes dashboard (P <.001). Physicians correctly identified 94% of the data requested using the conventional method, vs 100% with the dashboard (P <.01). The mean number of mouse clicks was 60 for conventional searching vs 3 clicks with the diabetes dashboard (P <.001). A common theme was that in everyday practice, if physicians had to spend too much time searching for data, they would either continue without it or order a test again. CONCLUSIONS Using a patient-specific diabetes dashboard improves both the efficiency and accuracy of acquiring data needed for high-quality diabetes care. Usability analysis tools can provide important insights into the value of optimizing physician use of health information technologies.

Online news reading behavior: From habitual reading to stumbling upon news

The Internet and new technologies are changing the information behavior of news readers. This study explored the perception of news and online news reading behavior by applying Savolainens (1995) model of Everyday Life Information Seeking. Online news readers participated in a two-phase mixed method study. The first phase involved a web survey with 148 participants recruited through the website of a local newspaper and the second phase followed up with think-aloud interviews with 20 survey respondents. The findings revealed that while for some respondents the perception of news is tied to traditional media, another group held a much broader view that went beyond what is reported by professional journalists. These respondents considered “all of the Internet” as news. Findings of this study indicate that that online news reading mostly happens on a habitual basis without conscious decisions from news consumers. Many respondents stated that they follow the same routine of reading news online at specific times every day and monitor news throughout the day. However, for many respondents incidental exposure to online news is becoming a typical way to get informed about the new events.

Incidental exposure to online news in everyday life information seeking context: Mixed method study

The Internet and new technologies are changing news reading habits and information behavior of readers. News readership is shifting to the Internet because of accessible, inexpensive technology, and free content. The prevalence of news on the web provides opportunities for people to encounter news in an incidental way as a byproduct of their online activities. This poster presents the preliminary results of the dissertation study on incidental exposure to online news, which was conducted in the spring of 2009.

Children's information needs of a patient engagement system in a hospital room: insights from usability testing in a simulation laboratory

Patient engagement systems are an emerging area in health information systems. These systems aim to involve patients in health care communication allowing them to access their electronic health records, order food, watch educational videos and play games. Little research has been performed on the information needs of children when using patient engagement systems. This poster presents the preliminary findings of a study which evaluated the usability of myStation, a patient engagement system in a simulated hospital room. In order to identify the information needs of children, we conducted think aloud interviews with 10 children ages 7-12. The findings of this study suggest that children expect more fun and entertainment-oriented features in patient engagement system design. They want to be provided with multiple options for customizing the interface and the ability to search for information rather than to browse. In addition, children want to have social media features when using a patient engagement system.

Web ecology: Information needs of different user groups in the context of a community college website

College websites play an increasingly important role in the lives of students, faculty, and parents providing them with necessary information and communication opportunities. A number of researchers have studied the effectiveness of college websites, however, most of these studies focused on the needs of students. There is a research gap in understanding the information needs of multiple audiences of college websites. This paper presents the preliminary findings of the study on information needs of multiple user groups of a community college website: traditional students, non-traditional students, employees, parents, and prospective students. The preliminary analysis of data shows that in general, community college website users need course-related information, information about the college, financial information, contact information, admission and career-related information pertaining to the college. On the other hand, each group of users has distinct information needs that should be taken into account in the architecture, design, and content of community college websites to make them more effective.

Information seeking behavior of Mongolian scholars

This poster presents the preliminary results of the study on information needs and information seeking behavior of Mongolian scholars, which was conducted in the summer of 2006

Persuasive Features in a Web-Based System for Weight-Loss Team Competition

Millions of Americans struggle to lose weight, and various online instruments have been developed to support them. Behavioral persuasion is an integral trait of online tools for weight loss. The goal of this study was to examine the effectiveness of persuasive features of the interaction design in a particular web-based system for weight-loss support using the Persuasive System Design (PSD) framework. In 2012, 1170 individuals competed in a web-based weight-loss challenge in a Midwestern city. Upon completion, 644 participants completed the survey to provide feedback about their experience in the competition. The survey data was analyzed to determine desired features of persuasive interaction design for weight-loss support in a web-based system. The findings of the study suggested that support in the primary task of losing weight, system feedback, and social interaction were the most preferred persuasive features that needed to be incorporated in online weight loss support systems.

The Social Shaping of the Scholarly Communication System in Mongolia

The adoption of electronic methods dominates the modern discussion of the scholarly communication process. What is often overlooked in this discussion, however, is how the scholarly communication process is constructed, with researchers, patrons, and librarians negotiating over how to finance and package the distribution of research findings. The constructed nature of the scholarly communication process calls into question the dominant theme in the literature that all disciplines across all cultures will eventually converge on a common set of scholarly communication practices. It stands to reason that the scholarly communication process is likely to look quite different in a developed country, where networked technology is widely available and where scholars and their patrons see value in their intellectual property, than in a developing country, where networked technology is less prevalent and financial constraints play an outsized role. And while there have been a number of investigations of the use of electronic scholarly communication methods in specific developing countries that address differences in the availability of resources, there has been an absence of discussion of electronic scholarly communication methods in developing countries from the perspective of social shaping of technology where the interaction process across actors and with technology is highlighted. In this article we investigate the constructed nature of the electronic scholarly communication process in Mongolia and identify some of the social and economic forces that are shaping it.

An experience with measuring multi-user online task performance

Growing demand for usability testing as a part of iterative design process requires novel approaches and methods to accelerate the process. This paper introduces a new approach of conducting MUST (Multiple-User Simultaneous Testing) using the Autopilot feature of Morae as a potential way for discounted usability testing method. Seventeen participants performed 15 information retrieval tasks on an academic website using MUST. Taking proper steps in research design and study set up when collecting data on online user interaction in a group setting can improve data quality by avoiding unnecessary mistakes. Also, knowledge about advanced features available in the data collection software can help information retrieval and usability evaluation researchers to become well-prepared for the challenges of data collection. Automatic reports generated by Autopilot are provided that include graphs of average time on tasks and participant responses on likert scale. Advantages and disadvantages of the Autopilot feature are also shared.

Scholarly Communication in Mongolia and the Creation of a Knowledge-Based Economy

Establishing sustainable economic growth within a developing country requires the presence of a strong research infrastructure. The research infrastructure within a country is strengthened as researchers both within as well as outside the country collaborate with each other. The collaboration of researchers has been aided within developing countries with the adoption of electronic scholarly communication initiatives. While there have been numerous investigations of the use of electronic journals and databases in developing countries, there has been a woeful lack of investigation of the value and use of these information tools in any specific developing country. Moreover, few studies deal specifically with the scholarly communication needs of the research patron and how these needs reinforce or counteract the needs of researchers. With the belief that not all developing countries are alike and that the scholarly communication needs of researchers often differ from the needs of research patrons, we assess the value of different forms of access to electronic scholarly communication. More specifically, our concern is whether donated access or open access to scholarly communication is best suited to meet the needs of researchers, librarians, and research patrons. Our assessment reveals that with respect to creating sustainable economic growth through the application of research, open access scholarly communication initiatives possess the highest potential benefit from the perspective of the researcher, and furthers economic growth goals.