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Dive into the research topics where Bożena Skotnicka-Zasadzień is active.

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Featured researches published by Bożena Skotnicka-Zasadzień.


Quality & Quantity | 2010

The effect of balanced development idea on the quality of life of inhabitants in selected municipalities of the Silesian province

Bożena Skotnicka-Zasadzień; Katarzyna Midor

The article presents the effect of balanced development on the quality of life of Silesian Province inhabitants. The aim of the surveys was to determine the attitude of local governments to the idea of balanced development, as well as to present instruments and the extent of balanced development idea implementation in particular municipalities. The conducted studies have revealed that most municipalities claim they follow balanced development principles and declare a wish to improve the quality of life of its inhabitants. However, the above actions are merely theoretical. As a matter of fact, greater awareness of the authorities and a change in the model of particular municipalities’ management is needed so that the balanced development concept can be practically implemented.


Quality & Quantity | 2012

The concept study of Servqual method’s gap

Radosław Wolniak; Bożena Skotnicka-Zasadzień


Second International Conference On Economic and Business Management (FEBM 2017) | 2017

Use of quality engineering tools and methods for the analysis of production processes - case study

Bożena Skotnicka-Zasadzień; Radosław Wolniak; Michał Zasadzień


Sustainability | 2018

Developing a Model of Factors Influencing the Quality of Service for Disabled Customers in the Condition s of Sustainable Development, Illustrated by an Example of the Silesian Voivodeship Public Administration

Radosław Wolniak; Bożena Skotnicka-Zasadzień


DEStech Transactions on Social Science, Education and Human Science | 2018

Application of the Theory of Constraints for Continuous Improvement of a Production Process-Case Study

Radosław Wolniak; Bożena Skotnicka-Zasadzień; Michał Zasadzień


Second International Conference On Economic and Business Management (FEBM 2017) | 2017

Implementation of maintenance employees' work time scheduling

Michał Zasadzień; Bartosz Szczesniak; Bożena Skotnicka-Zasadzień


Systems Supporting Production Engineering | 2016

Jakość oczekiwana a jakość postrzegana barier architektonicznych w urzędach miejskich w ocenie klienta niepełnosprawnego

Radosław Wolniak; Bożena Skotnicka-Zasadzień


Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska | 2015

Zadowolenie klienta niepełnosprawnego ze świadczonych usług na przykładzie Urzędu Miejskiego w Rybniku

Radosław Wolniak; Bożena Skotnicka-Zasadzień


Systems Supporting Production Engineering | 2014

Przygotowanie urzędu miejskiego do potrzeb osób niepełnosprawnych na przykładzie Chorzowa

Radosław Wolniak; Bożena Skotnicka-Zasadzień


Systems Supporting Production Engineering | 2013

Zastosowanie mapowania strumienia wartości do wprowadzania innowacji organizacyjnej w przemyśle

Radosław Wolniak; Bożena Skotnicka-Zasadzień

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Radosław Wolniak

Silesian University of Technology

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Michał Zasadzień

Silesian University of Technology

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Katarzyna Midor

Silesian University of Technology

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