Bruce Tsuji

Reality testing: HCI challenges in non-traditional environments

Non-traditional environments often change rapidly without forewarning, are difficult or impossible to control, and have other environmental and operational constraints that cannot easily be modeled in a laboratory, partly because the necessary level of ecological validity is almost impossible to achieve in the artificial lab environment. Current in situ field study evaluation techniques are insufficient in these environments. Furthermore, it is often difficult or impossible to ascertain which behavioral data are needed to answer questions about user requirements, interface design, and user acceptance. In this workshop, we will use case studies to create and explore frameworks for future non-traditional field study evaluations.

Chapter 18 Interactive mapping for people who are blind or visually impaired

Abstract Static and interactive tactile maps are discussed in the context of providing survey and mobility information to people who are visually impaired or blind. The heterogeneous nature of visual impairment is examined, as is the nature of tactile perception. Technologies associated with tactile maps are reviewed and the application of interactive tactile maps for populations, in addition to those who are visually impaired, is also considered. Cybercartography has considerable potential in this respect.

Emergency Response in Simulated Terrorist Attacks: Usability Lessons Learned

This chapter discusses important and interesting lessons our HCI team have learned from our involvement with the design, development, and evaluation of CBRNE-related projects over the last decade. First, the Medical and Casualty Command Post (MedPost) revealed the importance of providing future users with a plausible scenario allowing them to act out their roles. This provided sufficient information on which to base their part of the user interface. We then address two issues that came to the fore in two further projects. PROBE is a CBRNE management system providing support for police, hazardous materials (hazmat) technicians, and Emergency Medical Services (EMS) teams, and the commercial eXplosives Identification Tool (XIT) aims to transform disparate, often paper-based, information on commercial explosives and articles into a standardized electronic database. Finally, we summarize the “take-away” messages that we believe may be helpful to HCI practitioners facing similar uncertain, often unpredictable, conditions. This chapter discusses important and interesting lessons our HCI team have learned from our involvement with the design, development, and evaluation of CBRNE-related projects over the last decade. First, the Medical and Casualty Command Post (MedPost) revealed the importance of providing future users with a plausible scenario allowing them to act out their roles. This provided sufficient information on which to base their part of the user interface. We then address two issues that came to the fore in two further projects. PROBE is a CBRNE management system providing support for police, hazardous materials (hazmat) technicians, and Emergency Medical Services (EMS) teams, and the commercial eXplosives Identification Tool (XIT) aims to transform disparate, often paper-based, information on commercial explosives and articles into a standardized electronic database. Finally, we summarize the “take-away” messages that we believe may be helpful to HCI practitioners facing similar uncertain, often unpredictable, conditions. Keywords: emergency response, crisis management, CBRNE events, first responders, criminal investigations, explosives materials

Chapter 7 – Emergency Response in Simulated Terrorist Attacks: Usability Lessons Learned

This chapter discusses important and interesting lessons our HCI team have learned from our involvement with the design, development, and evaluation of CBRNE-related projects over the last decade. First, the Medical and Casualty Command Post (MedPost) revealed the importance of providing future users with a plausible scenario allowing them to act out their roles. This provided sufficient information on which to base their part of the user interface. We then address two issues that came to the fore in two further projects. PROBE is a CBRNE management system providing support for police, hazardous materials (hazmat) technicians, and Emergency Medical Services (EMS) teams, and the commercial eXplosives Identification Tool (XIT) aims to transform disparate, often paper-based, information on commercial explosives and articles into a standardized electronic database. Finally, we summarize the “take-away” messages that we believe may be helpful to HCI practitioners facing similar uncertain, often unpredictable, conditions. This chapter discusses important and interesting lessons our HCI team have learned from our involvement with the design, development, and evaluation of CBRNE-related projects over the last decade. First, the Medical and Casualty Command Post (MedPost) revealed the importance of providing future users with a plausible scenario allowing them to act out their roles. This provided sufficient information on which to base their part of the user interface. We then address two issues that came to the fore in two further projects. PROBE is a CBRNE management system providing support for police, hazardous materials (hazmat) technicians, and Emergency Medical Services (EMS) teams, and the commercial eXplosives Identification Tool (XIT) aims to transform disparate, often paper-based, information on commercial explosives and articles into a standardized electronic database. Finally, we summarize the “take-away” messages that we believe may be helpful to HCI practitioners facing similar uncertain, often unpredictable, conditions. Keywords: emergency response, crisis management, CBRNE events, first responders, criminal investigations, explosives materials

Emergency Response in Simulated Terrorist Attacks

This chapter discusses important and interesting lessons our HCI team have learned from our involvement with the design, development, and evaluation of CBRNE-related projects over the last decade. First, the Medical and Casualty Command Post (MedPost) revealed the importance of providing future users with a plausible scenario allowing them to act out their roles. This provided sufficient information on which to base their part of the user interface. We then address two issues that came to the fore in two further projects. PROBE is a CBRNE management system providing support for police, hazardous materials (hazmat) technicians, and Emergency Medical Services (EMS) teams, and the commercial eXplosives Identification Tool (XIT) aims to transform disparate, often paper-based, information on commercial explosives and articles into a standardized electronic database. Finally, we summarize the “take-away” messages that we believe may be helpful to HCI practitioners facing similar uncertain, often unpredictable, conditions. This chapter discusses important and interesting lessons our HCI team have learned from our involvement with the design, development, and evaluation of CBRNE-related projects over the last decade. First, the Medical and Casualty Command Post (MedPost) revealed the importance of providing future users with a plausible scenario allowing them to act out their roles. This provided sufficient information on which to base their part of the user interface. We then address two issues that came to the fore in two further projects. PROBE is a CBRNE management system providing support for police, hazardous materials (hazmat) technicians, and Emergency Medical Services (EMS) teams, and the commercial eXplosives Identification Tool (XIT) aims to transform disparate, often paper-based, information on commercial explosives and articles into a standardized electronic database. Finally, we summarize the “take-away” messages that we believe may be helpful to HCI practitioners facing similar uncertain, often unpredictable, conditions. Keywords: emergency response, crisis management, CBRNE events, first responders, criminal investigations, explosives materials