Bum Chul Kwon

Knowledge Generation Model for Visual Analytics

Visual analytics enables us to analyze huge information spaces in order to support complex decision making and data exploration. Humans play a central role in generating knowledge from the snippets of evidence emerging from visual data analysis. Although prior research provides frameworks that generalize this process, their scope is often narrowly focused so they do not encompass different perspectives at different levels. This paper proposes a knowledge generation model for visual analytics that ties together these diverse frameworks, yet retains previously developed models (e.g., KDD process) to describe individual segments of the overall visual analytic processes. To test its utility, a real world visual analytics system is compared against the model, demonstrating that the knowledge generation process model provides a useful guideline when developing and evaluating such systems. The model is used to effectively compare different data analysis systems. Furthermore, the model provides a common language and description of visual analytic processes, which can be used for communication between researchers. At the end, our model reflects areas of research that future researchers can embark on.

The Role of Uncertainty, Awareness, and Trust in Visual Analytics

Visual analytics supports humans in generating knowledge from large and often complex datasets. Evidence is collected, collated and cross-linked with our existing knowledge. In the process, a myriad of analytical and visualisation techniques are employed to generate a visual representation of the data. These often introduce their own uncertainties, in addition to the ones inherent in the data, and these propagated and compounded uncertainties can result in impaired decision making. The users confidence or trust in the results depends on the extent of users awareness of the underlying uncertainties generated on the system side. This paper unpacks the uncertainties that propagate through visual analytics systems, illustrates how humans perceptual and cognitive biases influence the users awareness of such uncertainties, and how this affects the users trust building. The knowledge generation model for visual analytics is used to provide a terminology and framework to discuss the consequences of these aspects in knowledge construction and though examples, machine uncertainty is compared to human trust measures with provenance. Furthermore, guidelines for the design of uncertainty-aware systems are presented that can aid the user in better decision making.

Visual Analytics for Multimodal Social Network Analysis: A Design Study with Social Scientists

Social network analysis (SNA) is becoming increasingly concerned not only with actors and their relations, but also with distinguishing between different types of such entities. For example, social scientists may want to investigate asymmetric relations in organizations with strict chains of command, or incorporate non-actors such as conferences and projects when analyzing coauthorship patterns. Multimodal social networks are those where actors and relations belong to different types, or modes, and multimodal social network analysis (mSNA) is accordingly SNA for such networks. In this paper, we present a design study that we conducted with several social scientist collaborators on how to support mSNA using visual analytics tools. Based on an openended, formative design process, we devised a visual representation called parallel node-link bands (PNLBs) that splits modes into separate bands and renders connections between adjacent ones, similar to the list view in Jigsaw. We then used the tool in a qualitative evaluation involving five social scientists whose feedback informed a second design phase that incorporated additional network metrics. Finally, we conducted a second qualitative evaluation with our social scientist collaborators that provided further insights on the utility of the PNLBs representation and the potential of visual analytics for mSNA.

State-of-the-Art Report of Visual Analysis for Event Detection in Text Data Streams

Event detection from text data streams has been a popular research area in the past decade. Recently, the evolution of microblogging and social network services opens up great opportunities for various kinds of knowledge-based intelligence activities which require tracking of real-time events. In a sense, visualizations in combination with analytical processes could be a viable method for such tasks because it can be used to analyze the sheer amounts of text streams. However, data analysts and visualization experts often face grand challenges stemming out of the ill-defined concept of event and various kinds of textual data. As a result, we have few guidelines on how to build successful visual analysis tools that can handle specific event types and diverse textual data sources. Our goal is to take the first step towards answering the question by organizing insights from prior research studies on event detection and visual analysis. In the scope of this report, we summarize the evolution of event detection in combination with visual analysis over the past 14 years and provide an overview of the state-of-the-art methods. Our investigation sheds light on various kinds of research areas that can be the most beneficial to the field of visual text event analytics.

Direct manipulation through surrogate objects

Direct manipulation has had major influence on interface design since it was proposed by Shneiderman in 1982. Although directness generally benefits users, direct manipulation also has weaknesses. In some cases, such as when a user needs to manipulate small, attribute-rich objects or multiple objects simultaneously, indirect manipulation may be more efficient at the cost of directness or intuitiveness of the interaction. Several techniques have been developed over the years to address these issues, but these are all isolated and limited efforts with no coherent underlying principle. We propose the notion of Surrogate Interaction that ties together a large subset of these techniques through the use of a surrogate object that allow users to interact with the surrogate instead of the domain object. We believe that formalizing this family of interaction techniques will provide an additional and powerful interface design alternative for interaction designers, as well as uncover opportunities for future research.

Evaluating the Role of Time in Investigative Analysis of Document Collections

Time is a universal and essential aspect of data in any investigative analysis. It helps analysts establish causality, build storylines from evidence, and reject infeasible hypotheses. For this reason, many investigative analysis tools provide visual representations designed for making sense of temporal data. However, the field of visual analytics still needs more evidence explaining how temporal visualization actually aids the analysis process, as well as design recommendations for how to build these visualizations. To fill this gap, we conducted an insight-based qualitative study to investigate the influence of temporal visualization on investigative analysis. We found that visualizing temporal information helped participants externalize chains of events. Another contribution of our work is the lightweight evaluation approach used to collect, visualize, and analyze insight.

Do People Really Experience Information Overload While Reading Online Reviews

Online consumer reviews have become a substantial component of e-commerce and provide online shoppers with abundant information about products. However, previous studies provided mixed results about whether consumers experience information overload from such a vast volume of reviews. Thus, this study investigates how users perceive products depending on various numbers of reviews (from 0 to 3,000 reviews) and different review valences (generally positive, generally negative, and divided). Two crowdsourced studies with 1,783 participants were conducted. The study found no clear evidence to suggest that information overload increases as the number of reviews increases. Instead, the participants relied on a very limited number of reviews in making purchase decisions. In addition, it was observed that the review valence affected how the participants used different information sources from the interface. Based on the results, this article provides a set of interesting implications and design guidelines.

VisExpress: Visual exploration of differential gene expression data

Biologists are keen to understand how processes in cells react to environmental changes. Differential gene expression analysis allows biologists to explore functions of genes with data generated from different environments. However, these data and analysis lead to unique challenges since tasks are ill-defined, require implicit domain knowledge, comprise large volumes of data, and are, therefore, of explanatory nature. To investigate a scalable visualization-based solution, we conducted a design study with three biologists specialized in differential gene expression analysis. We stress our contributions in three aspects: first, we characterize the problem domain for exploring differential gene expression data and derive task abstractions and design requirements. Second, we investigate the design space and present an interactive visualization system, called VisExpress. Third, we evaluate the usefulness of VisExpress via a Pair Analytics study with real users and real data and report on insights that were gained by our experts with VisExpress.

Ambient Grids : Maintain Context-Awareness via Aggregated Off-Screen Visualization

When exploring large spatial datasets, zooming and panning interactions often lead to the loss of contextual overview. Existing overview-plus-detail approaches allow users to view context while inspecting details, but they often suffer from distortion or overplotting. In this paper, we present an off-screen visualization method called Ambient Grids that strikes the balance between overview and details by preserving the contextual information as color grids within a designated space around the focal area. In addition, we describe methods to generate Ambient Grids for point data using data aggregation and projection. In a use case, we show the usefulness of our technique in exploring the VAST Challenge 2011 microblog dataset.

Spherical Similarity Explorer for Comparative Case Analysis

Comparative Case Analysis (CCA) is an important tool for criminal investigation and crime theory extraction. It analyzes the commonalities and differences between a collection of crime reports in order to understand crime patterns and identify abnormal cases. A big challenge of CCA is the data processing and exploration. Traditional manual approach can no longer cope with the increasing volume and complexity of the data. In this paper we introduce a novel visual analytics system, Spherical Similarity Explorer (SSE) that automates the data processing process and provides interactive visualizations to support the data exploration. We illustrate the use of the system with uses cases that involve real world application data and evaluate the system with criminal intelligence analysts.