Christina Matz-Costa

Defining and conceptualizing workplace flexibility

We first compare and contrast current conceptualizations of workplace flexibility in order to arrive at a definition in harmony with its contemporary use: ‘the ability of workers to make choices influencing when, where, and for how long they engage in work-related tasks’. Next, we situate workplace flexibility in its theoretical contexts to provide researchers with a clearer understanding of what workplace flexibility is, what its mechanisms of operation are, and why it may be related to other concepts. Finally, we present a conceptual framework of antecedents and consequences of workplace flexibility, including illustrative examples of several basic associations from the peer-reviewed literature.

The multi-generational workforce: Workplace flexibility and engagement

This paper explores the perceptions of employees of different ages regarding the flexibility they need at work (flexibility fit) and their engagement with work. Using 49,209 observations representing 183,454 employees in 22 different companies, we estimated a hierarchical linear model (HLM) to explain variation in employee engagement as a function of flexibility fit and age. Although flexibility fit was a powerful positive predictor of engagement for all employees, it was a more powerful predictor of engagement for employees ages 45 and older. The positive moderating effect of flexibility fit provides employers with guidance about how to maintain the engagement of workers of all ages, but especially older workers who want to extend their participation in the labor force.

Across the continuum of satisfaction with work-family balance: Work hours, flexibility-fit, and work-family culture.

This study investigated the association between hours worked per week and satisfaction with work-family balance, using data from a 2007-2008 survey of employees nested within organizations. We tested hypotheses informed by the resource drain and resources-and-demands perspectives using quantile regression. We found that the negative association between hours worked per week and satisfaction with work-family balance was significantly stronger at the 25th percentile, as compared to at the 75th percentile, of satisfaction with work-family balance. Further, there was some evidence that perceived flexibility-fit (i.e., the fit between worker needs and flexible work options available) and supportive work-family culture attenuated the relationship between hours worked and satisfaction with work-family balance. The results suggest that analyses focusing on the average relationship between long work hours (such as those using ordinary least squares regression) and satisfaction with work-family balance may underestimate the importance of long work hours for workers with lower satisfaction levels.

Looking up to regulations, out at peers or down at the bottom line: How institutional logics affect the prevalence of age-related HR practices

Drawing on new institutionalism theory, this study examines the influence of institutional logics, the belief systems that direct decision-makers’ attention to particular sets of issues, on human resource (HR) adaptation to demographic changes. We argue that the prevalence of age-neutral HR management and of age-related HR practices such as age assessment and older worker-targeted practices, are shaped by the strength of the strategic (business case), benchmarking (comparing one’s set of policies with peers’) and compliance (laws and regulations) logics. In a sample of 420 US organizations, a strong strategic logic was associated only with greater prevalence of age-neutral HR management. A strong benchmarking logic was associated with greater prevalence of age-neutral HR management, of age assessment practices, and of older worker-targeted practices. A strong compliance logic was associated with greater prevalence of age-assessment and older worker-targeted practices. This article contributes to research on ageing and extends work on institutional logics by (1) focusing on organizations’ differential enactment of institutional logics, reflecting the contextual embeddedness of HR practices, and (2) showing that the prevalence of age-neutral HR management and of age-related HR practices are associated with competitive as well as institutional isomorphism.

Access to and Utilization of Flexible Work Options

Many workers do not utilize the flexible work options to which they have access nor do they necessarily have access to all options officially provided by their organizations. This study sheds light on these gaps using probit models with sample selection to predict access to and utilization of fourteen flexible options. The findings highlight the roles of supervisor support, occupation, and work‐life culture. The influence of each of these factors on access and utilization differs.

Workplace Flexibility as an Organizational Response to the Aging of the Workforce: A Comparison of Nonprofit and For-Profit Organizations

ABSTRACT The degree to which flexible work options are available to employees has been used as an indicator of the extent to which organizations have responded to workforce needs, including those related to the aging of the workforce. This article uses an organizational adaptation framework to determine factors that explain variation in the degree to which flexible work options are offered in for-profit and non-profit organizations. Findings indicate that while the scope of flexible work options offered was similar among for-profits and non-profits, the factors that predicted variance in the scope of these options differed somewhat between the two sectors.

Physical, Cognitive, Social, and Emotional Mediators of Activity Involvement and Health in Later Life

The current study tests the indirect effect of activity-related physical activity, cognitive activity, social interaction, and emotional exchange on the relationship between activity involvement and health (physical and emotional) in later life. Longitudinal data from the Health and Retirement Study (N = 5,442) were used to estimate a series of linear regression models. We found significant indirect effects for social interaction and benefit to others (emotional exchange) on emotional health (depressive symptoms) and indirect effects for use of body and benefit to others (physical) on physical health (frailty). The most potent indirect effect associated with emotional and physical health was experienced by those engaged in all four domains (use of body, use of mind, social interaction, and benefit to others). While effect sizes are small and results should be interpreted with caution, findings shed light on ways in which public health interventions aimed toward increasing role engagement in later life could be improved.

Job Characteristics, Core Self-Evaluations, and Job Satisfaction: What's Age Got to Do with It?.

There is a well-established relationship between age and job satisfaction. To date, there is little research about how many well-known predictors of job satisfaction, specifically job characteristics and core self-evaluations, may vary with age. Using a multi-worksite sample of 1,873 employed adults aged 17 to 81, this study evaluated the extent to which several job characteristics and core self-evaluations varied in their relationships with job satisfaction for workers of different ages. Findings suggest that the positive relationships between job satisfaction and skill variety, autonomy, and friendship weaken as employee age increases, while the positive relationships between job satisfaction and dealing with others, task identity, task significance, feedback, and core self-evaluations did not vary with age. The findings extend previous research by examining how the factors important for job satisfaction vary for employees of different ages.

Factors buffering against the effects of job demands: how does age matter?

Given the increasing role that paid work is likely to play in older adulthood in the coming decades, the goal of this study was to understand the circumstances under which work is related to mental health for older adults and whether these circumstances differ by age. Using a multiworksite sample of 1,812 U.S. workers age 18 to 81, we use the life-span theory of control to hypothesize that older and younger workers may benefit differentially from job and personal control in the context of high job demands. Results suggest that for younger workers with high personal control, job control buffers the impact of job demands on mental health. For older workers, personal control alone buffers the impact of job demands on mental health. This study adds to previous research by addressing how the factors thought to buffer against the effects of job demands differ cross-sectionally by age.

Measuring Engagement in Later Life Activities: Rasch-Based Scenario Scales for Work, Caregiving, Informal Helping, and Volunteering

The development of Rasch-based “comparative engagement scenarios” based on Guttman’s facet theory and sentence mapping procedures is described. The scenario scales measuring engagement in work, caregiving, informal helping, and volunteering illuminate the lived experiences of role involvement among older adults and offer multiple advantages over typical Likert-based scales.