Christopher S. Watkins

When pain in the arm is ‘all in the head’: The management of medically unexplained suffering in primary care

Abstract Cases of medically unexplained arm pain pose a dilemma for general practitioners. The absence of observable physical pathology implies a psychosocial problem, but patients often insist that their illness is bio-mechanical. Should the doctor risk invalidating the patients claims and damaging the doctor – patient relationship, by insisting on a psycho-social explanation, or follow the patients wishes and prescribe treatments which are likely to be ineffective? Findings from a qualitative study of 14 general practitioners in the South West of England are presented and discussed in the context of the sociology of suffering. The findings indicate a high degree of clinical uncertainty in dealing with non-specific arm pain cases and identify a range of strategies adopted to manage this uncertainty and the problems associated with it. Critics of ‘bio-medicine’ have argued that it focuses narrowly on physical pathology, while neglecting the patients subjective beliefs and emotional needs. Our findings question this view, suggesting that GPs are often prepared to set aside the rigour of clinical science and the search for physical pathology in order to avoid invalidating the patients claim that their illness is bio-mechanical rather than psycho-social. While this conforms to cultural expectations of what constitutes an appropriate response to human suffering, it may not be in the patients best interests.

Evaluating health care: the perspectives of sufferers with upper limb pain

Background and aims  There is considerable uncertainty over the diagnosis, treatment and management of upper limb pain, which has implications for patient care. Research into patient experiences and evaluation of health‐care has been neglected and the study presented here aims to fill this gap.