Chu Hsiang Chang

The Relationship Between Perceptions of Organizational Politics and Employee Attitudes, Strain, and Behavior: A Meta-Analytic Examination

The current study tested a model that links perceptions of organizational politics to job performance and “turnover intentions” (intentions to quit). Meta-analytic evidence supported significant, b...

Core Self-Evaluations: A Review and Evaluation of the Literature

Core self-evaluation (CSE) represents the fundamental appraisals individuals make about their self-worth and capabilities. CSE is conceptualized as a higher order construct composed of broad and evaluative traits (e.g., self-esteem and generalized self-efficacy). The authors review 15 years of CSE theory and research, focusing in particular on the outcomes, mediators, and moderators of CSE via qualitative and quantitative literature reviews. Meta-analytic results support the relation of CSE with various outcomes, including job and life satisfaction, in-role and extra-role job performance, and perceptions of the work environment (e.g., job characteristics and fairness). The authors conclude with a critical evaluation of CSE theory, measurement, and construct validity, highlighting areas of promise and concern for future CSE research. Key topics requiring further research include integrating CSE within an approach/avoidance framework, ruling out alternative explanations for the emergence of the higher order construct, testing the possibility of intraindividual change in CSE, evaluating the usefulness of CSE for staffing and performance management, and moving beyond CSE to also consider core external evaluations.

Relationships of role stressors with organizational citizenship behavior: A meta-analysis.

Several quantitative reviews have documented the negative relationships that role stressors have with task performance. Surprisingly, much less attention has been directed at the impact of role stressors on other aspects of job performance, such as organizational citizenship behavior (OCB). The goal of this study was to therefore estimate the overall relationships of role stressors (i.e., role ambiguity, conflict, and overload) with OCB. A meta-analysis of 42 existing studies indicated that role ambiguity and role conflict were negatively related to OCB and that these relationships were moderated by the target of OCB, type of organization, OCB rating source, and publication status. As expected, role conflict had a stronger negative relationship with OCB than it did with task performance. Finally, we found support for a path model in which job satisfaction mediated relationships of role stressors with OCB and for a positive direct relationship between role overload and OCB.

Moving from cognition to behavior: What the research says.

In 1994, R. G. Lord and P. E. Levy proposed a variant of control theory that incorporated human information processing principles. The current article evaluates the empirical evidence for their propositions and updates the theory by considering contemporary research on information processing. Considerable support drawing from diverse literatures was found for propositions concerning the activation of goal-relevant information, the inhibition of goal-irrelevant information, and the consequences of goal completion. These effects were verified by meta-analytic analyses, which also supported the meaningfulness of such effects on the basis of their unstandardized magnitudes. The authors conclude by proposing new directions for this version of control theory by invoking recent theorizing on goal emergence and the importance of velocity and acceleration information for goal striving and by reviewing research in cognitive neuroscience.

Let’s Make a Deal: Development and Validation of the Ex Post I-Deals Scale

Idiosyncratic deals (or i-deals) are mutually beneficial, personalized agreements of a nonstandard nature that are negotiated between individual employees and their employers. This article outlines the development of a 16-item measure of i-deals negotiated by job incumbents. Across four studies, the authors developed a reliable scale with a multidimensional factor structure that replicated across three separate samples. Study 1 was aimed at verifying that they had appropriately specified the domains across which i-deals are negotiated. In Study 2, the authors developed a measure of i-deals and confirmed its reliability and factor structure. Studies 3 and 4 provided further evidence for the psychometric properties of the i-deals measure and examined antecedents and outcomes of i-deals. Overall, the results indicate that employees negotiate i-deals across four content domains (i.e., schedule flexibility, location flexibility, task and work responsibilities, and financial incentives) and that i-deals have important implications for work attitudes.

Organizational violence and aggression: Development of the three-factor Violence Climate Survey

Abstract Violence climate, a concept derived from the safety climate literature, may affect violence and aggression at work. This paper builds upon the unidimensional instrument tested by Spector, Coulter, Stockwell, and Matz (2007). The present instrument, the Violence Climate Survey is a new three-dimensional construct of violence climate consisting of Policies and Procedures, Practices, and Pressure for Unsafe Practices. Using a heterogeneous sample of 216 employees from a variety of organizations in the USA, it was shown that violence climate is significantly related to exposure to physical violence and verbal aggression, physical strains, and psychological strains including job dissatisfaction and negative emotion at work. Exposure to both violence and aggression was associated with all strains. Multiple regression analyses suggested that it was primarily Policies and Pressure that was associated with verbal aggression, whereas mainly Practices was related to physical violence. It is suggested that the construct of violence climate may be a useful subject for further research. In practice, policies may be useful in reducing verbal aggression, but physical violence requires more direct management action and practice.

When Is Success Not Satisfying? Integrating Regulatory Focus and Approach/Avoidance Motivation Theories to Explain the Relation Between Core Self-Evaluation and Job Satisfaction

Integrating implications from regulatory focus and approach/avoidance motivation theories, we present a framework wherein motivational orientations toward positive (approach motivation orientation) or negative (avoidance motivation orientation) stimuli interact with workplace success to mediate the relation of core self-evaluation (CSE) with job satisfaction. Using data collected from supervisor-subordinate dyads (Sample 1) and time-lagged data (Sample 2), we found that the results from two studies indicated that the interaction of workplace success and avoidance motivation orientation mediated relations of CSE with job satisfaction. Although approach motivation orientation did not interact with workplace success, it did mediate the CSE-job satisfaction relation on its own. Implications for the CSE and approach/avoidance literatures are discussed.

A Review of Self-Determination Theory’s Basic Psychological Needs at Work

Self-determination theory (SDT) conceptualizes basic psychological needs for autonomy, competence, and relatedness as innate and essential for ongoing psychological growth, internalization, and well-being. We broadly review the literature on basic psychological need satisfaction at work with three more specific aims: to test SDT’s requirement that each basic psychological need should uniquely predict psychological growth, internalization, and well-being; to test whether use of an overall need satisfaction measure is appropriate; and to test whether the scale used to assess basic psychological needs influenced our results. To this end, we conducted a meta-analytic review of 99 studies with 119 distinct samples examining the antecedents and consequences of basic need satisfaction. We conclude with recommendations for addressing issues arising from our review and also identify points for future research, including the study of need frustration and culture, integrating the basic needs with other motivation theories, and a caution regarding the measures and methods used.

Emotional strain and organizational citizenship behaviours: A meta-analysis and review

Abstract This paper provides a qualitative review and quantitative summary of the relationship between emotional strain and organizational citizenship behaviour (OCB), and discusses five potential moderators of the strain-OCB relationship. OCB refers to discretionary behaviours that benefit organizations and their members. Emotional strain is important to consider because it has a broad impact on employee behaviours and is possibly more fundamental than other forms of strain. However, it has received less attention than aspects of job-related strain, such as job dissatisfaction. Based on the results of 29 empirical studies with 52 unique effect sizes, meta-analytic results revealed a negative relationship between strain and OCB (corrected estimate of the population correlation coefficient, ρ=−.16). Furthermore, this relationship is moderated by the type of OCB (OCB directed at the organization vs. that directed at individuals), type of organization (private vs. public), publication status (published vs. unpublished), OCB rating source (self vs. other), and type of sample (full-time employees vs. employed students). We present theoretical and practical implications of these findings, including steps that could be taken by organizations to increase OCB and to reduce emotional strain, and suggest directions for future research.

Occupational stressors and job performance: An updated review and recommendations

This chapter provides an updated review of research examining the relationship between occupational stressors and job performance. We begin by presenting an eight-category taxonomy of workplace stressors and we then review theories that explain the relationships between workplace stressors and job performance. The subsequent literature review is divided into two sections. In the first section, we present a summary of Jexs (1998) review of research on the job stress–job performance relationship. In the second section, we provide an updated review of the literature, which includes studies that have been published since 1998. In this review, we evaluate how well the contemporary research has dealt with weaknesses and limitations previously identified in the literature, we identify and evaluate current trends, and we offer recommendations and directions for future research.