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Craig Sobol

Bank of America

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Publication

Featured researches published by Craig Sobol.

Archive | 2014

Temporary virtual card

Craig Sobol; Julie Mann

Archive | 2011

Content distribution utilizing access parameter data

Craig Sobol; Ty C. Vaughan; Richard H. Thomas; Jan Vlcek; Sunil Mathur; Jian James Chen; Marcin Pietras; Mukesh Mittal; Richard Knafelz

Archive | 2014

Call indicator tool

Carrie Anne Hanson; Alicia C. Jones-mcfadden; Craig Sobol; Brent Alan Shelkey; Kimberly Ya-chin Chang; Sarah Beth Gottfried; Wang Liang; Neha Rani Rathi; Anthony Scott Wong

Archive | 2014

ROUTING CALLS TO PREFERRED AGENTS

Carrie Anne Hanson; Alicia C. Jones-mcfadden; Craig Sobol; Brent Alan Shelkey; Kimberly Ya-chin Chang; Sarah Beth Gottfried; Wang Liang; Neha Rani Rathi; Anthony Scott Wong

Archive | 2014

Review bucket for video conferences

Carrie Anne Hanson; Alicia C. Jones-mcfadden; Craig Sobol; Brent Alan Shelkey; Kimberly Ya-chin Chang; Sarah Beth Gottfried; Wang Liang; Neha Rani Rathi; Anthony Scott Wong

Archive | 2014

LINKING CUSTOMER PROFILES WITH HOUSEHOLD PROFILES

Carrie Anne Hanson; Alicia C. Jones-mcfadden; Craig Sobol; Brent Alan Shelkey; Shuangshuang Li; Ivory Assan; Matthew Hsieh; Shira Bauman; Gabriela Moreno Cesar

Archive | 2014

CONTEXTUAL SEARCH TOOL

Brent Alan Shelkey; Alicia C. Jones-mcfadden; Craig Sobol; Carrie Anne Hanson; Ivory Assan; Shira Bauman; Matthew Hsieh; Shuangshuang Li; Gabriela Moreno Cesar

Archive | 2014

CONTEXTUAL SEARCH INPUT FROM ADVISORS

Carrie Anne Hanson; Alicia C. Jones-mcfadden; Craig Sobol; Brent Alan Shelkey; Ivory Assan; Shira Bauman; Matthew Hsieh; Shuangshuang Li; Gabriela Moreno Cesar

Archive | 2014

REQUEST TRACKER TOOL

Carrie Anne Hanson; Alicia C. Jones-mcfadden; Craig Sobol; Brent Alan Shelkey; Kimberly Ya-chin Chang; Sarah Beth Gottfried; Wang Liang; Neha Rani Rathi; Anthony Scott Wong

Archive | 2014

Instant customer service feedback system

Carrie Anne Hanson; Alicia C. Jones-mcfadden; Craig Sobol; Brent Alan Shelkey; Kimberly Ya-chin Chang; Sarah Beth Gottfried; Wang Liang; Neha Rani Rathi; Anthony Scott Wong

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Collaboration

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Alicia C. Jones-mcfadden

Bank of America

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Brent Alan Shelkey

Bank of America

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Carrie Anne Hanson

Bank of America

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Anthony Scott Wong

Bank of America

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Kimberly Ya-chin Chang

Bank of America

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Neha Rani Rathi

Bank of America

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Sarah Beth Gottfried

Bank of America

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Wang Liang

Bank of America

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Gabriela Moreno Cesar

Bank of America

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Ivory Assan

Bank of America

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