Daniel Palacios Marqués

The effect of knowledge management practices on firm performance

Purpose – This research proposes to study the connection between knowledge management practices and firm performance.Design/methodology/approach – Theoretical relations are tested through an empirical study carried out on 222 Spanish firms in the biotechnology and telecommunications industries.Findings – This paper shows how the firms that adopt knowledge management practices obtain better results than their competitors.Research limitations/implications – The subject of principles has not been considered a dimension of knowledge management. New avenues of inquiry are opened considering this dimension.Practical implications – It determines practices that have a positive incidence on firm performance.Originality/value – The conceptualization of knowledge management practices represents a theoretical innovation. This scale can be used in other knowledge‐intensive industries. The paper concludes that these practices have a positive incidence on firm performance.

Carrying capacity in the tourism industry: a case study of Hengistbury Head

Abstract This paper argues that it is necessary to define and implement the concept of carrying capacity as a critical aspect for facilitating planning in the tourism process. In order to achieve this aim, this article shows how the growth of Bournemouth may exceed the environmental and ecological carrying capacity of Hengistbury Head, using the case study approach. The paper, therefore, studies the concept of carrying capacity alternatives to this model and includes a set of proposed solutions for determining, managing, controlling and increasing the environmental carrying capacity of a tourist destination.

Competitive strategies and performance in Spanish hospitality firms

Purpose – The aim of this article is to identify the relationships between strategic orientations and various performance measurements in Spanish hospitality enterprises.Design/methodology/approach – With a sample of 189 hospitality firms, this study uses the Miles and Snow strategy typology, and validates a performance scale using the structural equations technique.Findings – Following the application of ANOVA methodology, the paper confirms that the three viable strategy types identified in the literature (prospectors, defenders, and analysers) are likely to perform well. In contrast, reactors are linked with poor performance.Practical implications – Inferences drawn from this study should take into account the limitations of the sample and the methodology used, mainly as using qualitative data. However, the evidence of the findings suggests that any of the positive strategic profiles are effective forms of competing and organizing, and can be equally successful in any environment if the firm implements...

THE EFFECT OF INNOVATION ON INTELLECTUAL CAPITAL: AN EMPIRICAL EVALUATION IN THE BIOTECHNOLOGY AND TELECOMMUNICATIONS INDUSTRIES

This research studies how innovation competences affect the stock of intangibles and facilitate the development of intellectual capital (IC). We develop a theoretical model with these constructs, in which we distinguish two dimensions within innovation competences — Schumpeterian and continuous improvement competences; and three dimensions for IC — human capital, structural capital and relational capital. Theoretical relations are tested in an empirical study carried out in 222 Spanish firms from the Biotechnology and Telecommunications industries. We prove that innovation competences positively affect the stock of intangibles and facilitate the development of relational capital, structural capital and human capital.

Competitive Strategies and Firm Performance

Our paper contrasts and validates the relevance of Miles and Snow (1978) and Robinson and Pearce (1988) strategic models, and their causal relationships with performance. The empirical study was carried out on a sample of 189 enterprises from the Spanish hospitality sector. The results confirm the relevance of both models, and the importance of the different strategies as a source to explain performance. The analysis uses structural equation models and variance analysis (ANOVA) methodologies.