Daniela Petrelli

User-System Cooperation in Document Annotation Based on Information Extraction

The process of document annotation for the Semantic Web is complex and time consuming, as it requires a great deal of manual annotation. Information extraction from texts (IE) is a technology used by some very recent systems for reducing the burden of annotation. The integration of IE systems in annotation tools is quite a new development and there is still the necessity of thinking the impact of the IE system on the whole annotation process. In this paper we initially discuss a number of requirements for the use of IE as support for annotation. Then we present and discuss a model of interaction that addresses such issues and Melita, an annotation framework that implements a methodology for active annotation for the Semantic Web based on IE. Finally we present an experiment that quantifies the gain in using IE as support to human annotators.

Family memories in the home: contrasting physical and digital mementos

We carried out fieldwork to characterise and compare physical and digital mementos in the home. Physical mementos are highly valued, heterogeneous and support different types of recollection. Contrary to expectations, we found physical mementos are not purely representational, and can involve appropriating common objects and more idiosyncratic forms. In contrast, digital mementos were initially perceived as less valuable, although participants later reconsidered this. Digital mementos were somewhat limited in function and expression, largely involving representational photos and videos, and infrequently accessed. We explain these digital limitations and conclude with design guidelines for digital mementos, including better techniques for accessing and integrating these into everyday life, allowing them to acquire the symbolic associations and lasting value that characterise their physical counterparts.

User-centred Design of Flexible Hypermedia for a Mobile Guide: Reflections on the HyperAudio Experience

A user-centred design approach involves end-users from the very beginning. Considering users at the early stages compels designers to think in terms of utility and usability and helps develop a system based on what is actually needed. This paper discusses the case of HyperAudio, a context-sensitive adaptive and mobile museum guide developed in the late 1990s. User requirements were collected via a survey to understand visitors’ profiles and visit styles in natural science museums. The knowledge acquired supported the specification of system requirements, helping define the user model, data structure and adaptive behaviour of the system. User requirements guided the design decisions on what could be implemented by using simple adaptable triggers, and what instead needed more sophisticated adaptive techniques. This is a fundamental choice when all the computation must be done on a PDA. Graphical and interactive environments for developing and testing complex adaptive systems are discussed as a further step in an iterative design process that considers the user interaction to be the central point. This paper discusses how such an environment allows designers and developers to experiment with different system behaviours and to widely test it under realistic conditions by simulating the actual context evolving over time. The understanding gained in HyperAudio is then considered from the perspective of later developments: our findings still appers to be valid despite the time that had passed.A user-centred design approach involves end-users from the very beginning. Considering users at the early stages compels designers to think in terms of utility and usability and helps develop a system based on what is actually needed. This paper discusses the case of HyperAudio, a context-sensitive adaptive and mobile museum guide developed in the late 1990s. User requirements were collected via a survey to understand visitors’ profiles and visit styles in natural science museums. The knowledge acquired supported the specification of system requirements, helping define the user model, data structure and adaptive behaviour of the system. User requirements guided the design decisions on what could be implemented by using simple adaptable triggers, and what instead needed more sophisticated adaptive techniques. This is a fundamental choice when all the computation must be done on a PDA. Graphical and interactive environments for developing and testing complex adaptive systems are discussed as a further step in an iterative design process that considers the user interaction to be the central point. This paper discusses how such an environment allows designers and developers to experiment with different system behaviours and to widely test it under realistic conditions by simulating the actual context evolving over time. The understanding gained in HyperAudio is then considered from the perspective of later developments: our findings still appers to be valid despite the time that had passed.

Hybrid search: effectively combining keywords and semantic searches

This paper describes hybrid search, a search method supporting both document and knowledge retrieval via the flexible combination of ontology-based search and keyword-based matching. Hybrid search smoothly copes with lack of semantic coverage of document content, which is one of the main limitations of current semantic search methods. In this paper we define hybrid search formally, discuss its compatibility with the current semantic trends and present a reference implementation: K-Search. We then show how the method outperforms both keyword-based search and pure semantic search in terms of precision and recall in a set of experiments performed on a collection of about 18.000 technical documents. Experiments carried out with professional users show that users understand the paradigm and consider it very powerful and reliable. K-Search has been ported to two applications released at Rolls-Royce plc for searching technical documentation about jet engines.

Integrating material and digital: a new way for cultural heritage

to a greater level of detail than its paper counterpart, but the feeling of being in the archive, the emotion of touching the same paper as the master, and the smell of dust and years past are what makes the experience unique and unforgettable. Emotion, affect, and sensation are essential parts of the experience of heritage, “[y]et museums’ preference for the information over the material, and for learning over [T]he museum’s preoccupation with the information and the way it is juxtaposed to objects ... immediately takes the museum visitor one step beyond the material, physical thing they see displayed before them, away from the emotional and other possibilities that may lie in their sensory interaction with it. —Sandra Dudley [1]

Modelling and Adapting to Context

Abstract: One of the hardest points in context-aware applications is deciding what reactions a system has to a certain context. In this paper, we introduce an architecture used in two context-aware museum guides. We discuss how the context is modelled and we briefly present a rule-based mechanism to trigger system actions. A rule-based system offers the flexibility required to be context-sensitive in the broadest sense since many context features can be considered and evaluated at the same time. This architecture is very flexible and easily supports a fast prototyping approach.

Observing users, designing clarity: a case study on the user-centered design of a cross-language information retrieval system

This report presents a case study of the development of an interface for a novel and complex form of document retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. A study involving users from the beginning of the design process is described, and it covers initial examination of user needs and tasks, preliminary design and testing of interface components, building, testing, and refining the interface, and, finally, conducting usability tests of the system. Lessons are learned at every stage of the process, leading to a much more informed view of how such an interface should be built.

A user-centered approach to user modeling

Generally, user modeling concerns a person interacting with a standing console. This scenario does not represent the Hyper Audio system in use: a visitor freely moves in a museum, gathering information from an adaptive and portable electronic guide. To provide designers with presumptive user behavior, data about visitor profiles and visit styles were collected through a questionnaire. The study pointed out unpredicted situations (e.g., the importance of social context) and confirmed some working hypotheses (e.g., the relevance of visit span). This paper reports on this experience, describing how to go from designer questions to guidelines for user modeling, making the best use of empirical data.

On the role of user-centred evaluation in the advancement of interactive information retrieval

This paper discusses the role of user-centred evaluations as an essential method for researching interactive information retrieval. It draws mainly on the work carried out during the Clarity Project where different user-centred evaluations were run during the lifecycle of a cross-language information retrieval system. The iterative testing was not only instrumental to the development of a usable system, but it enhanced our knowledge of the potential, impact, and actual use of cross-language information retrieval technology. Indeed the role of the user evaluation was dual: by testing a specific prototype it was possible to gain a micro-view and assess the effectiveness of each component of the complex system; by cumulating the result of all the evaluations (in total 43 people were involved) it was possible to build a macro-view of how cross-language retrieval would impact on users and their tasks. By showing the richness of results that can be acquired, this paper aims at stimulating researchers into considering user-centred evaluations as a flexible, adaptable and comprehensive technique for investigating non-traditional information access systems.

FM radio: family interplay with sonic mementos

Digital mementos are increasingly problematic, as people acquire large amounts of digital belongings that are hard to access and often forgotten. Based on fieldwork with 10 families, we designed a new type of embodied digital memento, the FM Radio. It allows families to access and play sonic mementos of their previous holidays. We describe our underlying design motivation where recordings are presented as a series of channels on an old fashioned radio. User feedback suggests that the device met our design goals: being playful and intriguing, easy to use and social. It facilitated family interaction, and allowed ready access to mementos, thus sharing many of the properties of physical mementos that we intended to trigger.