David Crockett

The Role of Normative Political Ideology in Consumer Behavior

This study of African-American consumers living in a large racially segregated midwestern city adds to extant theory on ideology in consumer behavior by considering the role of normative political ideology in provisioning. The specific roles of traditional black liberal and black nationalist political ideologies are discussed. We conclude that normative political ideology is central to understanding shopping as an expression of social and political relations between households confronting attenuated access to goods and services, ranging from housing to food, in a setting stratified by gender, race, and class. Beyond the specifics of this demographic group and setting, we suggest that contemporary consumption in the United States is a primary arena in which political ideology is expressed and constructed.

Credit Cards as Lifestyle Facilitators

Credit cards are an increasingly essential technology, but they carry with them the paradoxical capacity to propel consumers along lifestyle trajectories of marketplace freedom or constraint. We analyze accounts provided by consumers, credit counselors, and participants in a credit counseling seminar in order to develop a differentiated theory of lifestyle facilitation through credit card practice. The skills and tastes expressed by credit card practice help distinguish between the lifestyles of those with higher cultural capital relative to those with lower cultural capital. Differences in lifestyle regulation practice are posited to originate in cultural discourses related to entitlement and frugality.

Immigration, culture, and ethnicity in transformative consumer research

Immigration, culture, and ethnicity (IC&E) research has a lengthy history in consumer research, though most research focuses narrowly on identity (and related topics) and has been done at the individual level of analysis. First, the authors discuss the need for research focused on assessing well-being at the collective level and highlight the important role of social networks and communities in improving consumer well-being and creating effective policy interventions. Next, they explore the utility of the emerging intersectionality conceptual framework for research on well-being and IC&E. They offer specific suggestions for designing policy-oriented research using this approach and illustrate the process by taking a well-regarded IC&E study and reimagining its design using a process-centered approach to intersectionality.

Cultural Diversity in Television Narratives: Homophilization, Appropriation, and Implications for Media Advocacy

This research explores the role of cultural diversity in the construction of consumer identity, and in particular, how cultural diversity is appropriated through television viewing. Data based on depth interviews and surveys of young adults who created brand collages centered on a television-based character reveal that viewers identify and engage with television narratives through a process of “homophilization”; that is, they actively envision various features of television narratives as similar to themselves and their own lived experiences. The data also show that homophilizing processes are enacted primarily by customizing the narrative, or textual poaching, in which the consumers insert themselves and their experiences into the narrative, and that consumption choices serve as primary mechanisms for poaching. Because media narratives are important in the formation and maintenance of consumer identity, the authors strongly recommend vigilance in the production and dissemination of socially conscious narratives that allow prosocial and realistic characters with whom consumers can actively engage.

Commercial mythmaking at the Holy Land Experience

Commercial mythmaking, where firms create, appropriate, and cultivate myths, plays an important role in creating and disseminating ideologies that help consumers manage tensions in the marketplace. Commercial mythmaking remains under-researched. In response we explore commercial mythmaking at the nexus of consumption, markets, and religion, where firms create myths that negotiate between market and religious logics. Some evangelical Christians hold beliefs that create tension with consumer culture, which they perceive to be secular and amoral. A religious theme park in the United States that appeals to this sub-segment serves as the empirical context. We identify three prominent politico-religious themes re-cast at the park as commercial myths. They are: redemption, authentic connection to the sacred, and American exceptionalism. These commercial myths aid consumers in resolving ideological tensions by infusing a politically conservative religious ideology into the brands basic value proposition.

Ethnography for Marketing and Consumer Research

This is intended to assist researchers in employing ethnographic methods in marketing and consumer research. It is our response to the demands of practitioners, students, and academics who want to know more about ethnographic research, but who may not have had a formal training or exposure. Ethnographic research is an instantiation of what is sometimes referred to as interpretive research. Ethnography is increasingly used to explore marketing and consumer issues, designing products, services and systems that improve people’s daily lives. We offer a step-by-step approach to conducting ethnography in business and consumer settings with some examples. We also provide a framework and some general principles.