David H. Nguyen

Interactive visual supports for children with autism

Interventions to support children with autism often include the use of visual supports, which are cognitive tools to enable learning and the production of language. Although visual supports are effective in helping to diminish many of the challenges of autism, they are difficult and time-consuming to create, distribute, and use. In this paper, we present the results of a qualitative study focused on uncovering design guidelines for interactive visual supports that would address the many challenges inherent to current tools and practices. We present three prototype systems that address these design challenges with the use of large group displays, mobile personal devices, and personal recording technologies. We also describe the interventions associated with these prototypes along with the results from two focus group discussions around the interventions. We present further design guidance for visual supports and discuss tensions inherent to their design.

vSked: evaluation of a system to support classroom activities for children with autism

Visual schedules--the use of symbols to represent a series of activities or steps--have been successfully used by caregivers to help children with autism to understand, structure, and predict activities in their daily lives. Building from in-depth fieldwork and participatory design sessions, we developed vSked, an interactive and collaborative visual scheduling system designed for elementary school classrooms. We evaluated vSked in situ in one autism-specific classroom over three weeks. In this paper, we present the design principles, technical solution, and results from this successful deployment. Use of vSked resulted in reductions in staff effort required to use visual supports. vSked also resulted in improvements in the perceived quality and quantity of communication and social interactions in the classroom.

Encountering SenseCam: personal recording technologies in everyday life

In this paper, we present a study of responses to the idea of being recorded by a ubicomp recording technology called SenseCam. This study focused on real-life situations in two North American and two European locations. We present the findings of this study and their implications, specifically how those who might be recorded perceive and react to SenseCam. We describe what system parameters, social processes, and policies are required to meet the needs of both the primary users and these secondary stakeholders and how being situated within a particular locale can influence responses. Our results indicate that people would tolerate potential incursions from SenseCam for particular purposes. Furthermore, they would typically prefer to be informed about and to consent to recording as well as to grant permission before any data is shared. These preferences, however, are unlikely to instigate a request for deletion or other action on their part. These results inform future design of recording technologies like SenseCam and provide a broader understanding of how ubicomp technologies might be taken up across different cultural and political regions.

Proactive displays: Supporting awareness in fluid social environments

Academic conferences provide a social space for people to present their work and interact with one another. However, opportunities for interaction are unevenly distributed among the attendees. We seek to extend the opportunities for interaction among attendees by using technology to enable them to reveal information about their background and interests in different settings. We evaluate a suite of applications that augment three physical social spaces at an academic conference. The applications were designed to augment formal conference paper sessions and informal breaks. A mixture of qualitative observation and survey response data are used to frame the impacts from both individual and group perspectives. Respondents reported on their interactions and serendipitous findings of shared interests with other attendees. However, some respondents also identify distracting aspects of the augmentation. Our discussion relates these results to existing theory of group behavior in public places and how these social space augmentations relate to awareness as well as the problem of shared interaction models.

An empirical investigation of concerns of everyday tracking and recording technologies

This paper presents an exploration and analysis of attitudes towards everyday tracking and recording technologies (e. g., credit cards, store loyalty cards, store video cameras). Interview participants reported being highly concerned with information privacy. At the same time, however, they also reported being significantly less concerned regarding the use of everyday technologies that have the capabilities to collect, process, and disseminate personal information. We present results from this study that both identify and begin to explain this discrepancy.

GroupMind: supporting idea generation through a collaborative mind-mapping tool

Collaborative brainstorming can be a challenging but important part of creative group problem solving. Mind-mapping has the potential to enhance the brainstorming process but has its own challenges when used in a group. We introduce GroupMind, a collaborative mind-mapping tool that addresses these challenges and opens new opportunities for creative teamwork, including brainstorming. We present a semi-controlled evaluation of GroupMind and its impact on teamwork, problem solving and collaboration for brainstorming activities. GroupMind performs better than using a traditional whiteboard in both interaction group and nominal group settings for the task involving memory recall. The hierarchical mind-map structure also imposes important framing effects on group dynamics and idea organization during the brainstorming process. We also present design ideas to assist in the development of future tools to support creative problem solving in groups.

Enhanced pre-synaptic glutamate release in deep-dorsal horn contributes to calcium channel alpha-2-delta-1 protein-mediated spinal sensitization and behavioral hypersensitivity

Nerve injury-induced expression of the spinal calcium channel alpha-2-delta-1 subunit (Cavα2δ1) has been shown to mediate behavioral hypersensitivity through a yet identified mechanism. We examined if this neuroplasticity modulates behavioral hypersensitivity by regulating spinal glutamatergic neurotransmission in injury-free transgenic mice overexpressing the Cavα2δ1 proteins in neuronal tissues. The transgenic mice exhibited hypersensitivity to mechanical stimulation (allodynia) similar to the spinal nerve ligation injury model. Intrathecally delivered antagonists for N-methyl-D-aspartate (NMDA) and α-amino-3-hydroxyl-5-methylisoxazole-4-propionic acid (AMPA)/kainate receptors, but not for the metabotropic glutamate receptors, caused a dose-dependent allodynia reversal in the transgenic mice without changing the behavioral sensitivity in wild-type mice. This suggests that elevated spinal Cavα2δ1 mediates allodynia through a pathway involving activation of selective glutamate receptors. To determine if this is mediated by enhanced spinal neuronal excitability or pre-synaptic glutamate release in deep-dorsal horn, we examined wide-dynamic-range (WDR) neuron excitability with extracellular recording and glutamate-mediated excitatory postsynaptic currents with whole-cell patch recording in deep-dorsal horn of the Cavα2δ1 transgenic mice. Our data indicated that overexpression of Cavα2δ1 in neuronal tissues led to increased frequency, but not amplitude, of miniature excitatory post synaptic currents mediated mainly by AMPA/kainate receptors at physiological membrane potentials, and also by NMDA receptors upon depolarization, without changing the excitability of WDR neurons to high intensity stimulation. Together, these findings support a mechanism of Cavα2δ1-mediated spinal sensitization in which elevated Cavα2δ1 causes increased pre-synaptic glutamate release that leads to reduced excitation thresholds of post-synaptic dorsal horn neurons to innocuous stimuli. This spinal sensitization mechanism may mediate at least partially the neuropathic pain states derived from increased pre-synaptic Cavα2δ1 expression.

Seeing further: extending visualization as a basis for usable security

The focus of our approach to the usability considerations of privacy and security has been on providing people with information they can use to understand the implications of their interactions with a system, as well as, to assess whether or not a system is secure enough for their immediate needs. To this end, we have been exploring two design principles for secure interaction: visualizing system activity and integrating configuration and action. Here we discuss the results of a user study designed as a broad formative examination of the successes and failures of an initial prototype based around these principles. Our response to the results of this study has been twofold. First, we have fixed a number of implementation and usability problems. Second, we have extended our visualizations to incorporate new considerations regarding the temporal and structural organization of interactions.

Situating the concern for information privacy through an empirical study of responses to video recording

In this paper, we present the results of an empirical study of perceptions towards pervasive video recording. We describe a commonly used model for understanding information privacy, the Concern for Information Privacy (CFIP) model, and present the ways that this model and its associated questionnaire can shed light on information privacy concerns about pervasive and ubiquitous computing technologies. Specifically, the CFIP model encourages analysis of data across four facets of experience: the collection of personal data, the risk of improper access, the potential for unauthorized secondary use, and the challenge of preventing or correcting errors in the data. We further identify areas not well handled by this model of information privacy and suggest avenues for future work, including research on how and when to notify people about recording technologies, awareness of data provenance and leakage, and understanding of and access to the data assemblage being created about individuals.

Face-to-face media sharing using wireless mobile devices

Advanced personal wireless mobile devices, such as todays emerging smart phones, are capable computers that have the potential to enable individuals to share personal content, such as photographs, music, and video. Face to face sharing can be a satisfying and even emotional experience, yet it is not well supported by existing digital technologies, which typically isolate media into separate collections or require that they be manually combined into a single collection on a single machine. Federating wireless mobile devices with fixed infrastructure, such as a digital home entertainment center, provides a lightweight, unified, and intuitive way to share media among friends and family. This paper looks at both technological and social issues that surround sharing media using federated devices, considering the relevant emerging technologies, media types, and usage contexts.