Delphine Labbé

Mobile Applications for Participation at the Shopping Mall: Content Analysis and Usability for Persons with Physical Disabilities and Communication or Cognitive Limitations

The aim of this exploratory study was to determine the important features in content and usability of existing mobile applications evaluating environmental barriers and facilitators (EBF) to participation for persons with physical disabilities presenting mild communication or cognitive limitations. A rigorous process based on a user-centered design approach led to the identification of two relevant mobile applications to evaluate the EBF. An accessibility expert, the research team as well as five users then tested the mobile applications in a shopping mall. A thematic content analysis of the research team’s and users’ comments established 10 categories of key features that adequately respond to the needs of the clientele targeted in this study. In terms of content, granularity and contextualization of the information provided were considered important. With respect to usability, relevant features were place finding, rating system, presentation of results, compatibility, user-friendliness, aesthetics, credibility of the information as well as connectivity/interactiveness. The research team and the users agreed on some aspects such as aesthetics, but had different perspectives on features such as the rating system or the connectivity/interactiveness of the application. The users proposed new features suggesting that the existing mobile applications did not correspond to all their needs.

Rehabilitation Living Lab in the Mall Community of Practice: Learning Together to Improve Rehabilitation, Participation and Social Inclusion for People Living with Disabilities

Communities of practice (CoP) can facilitate collaboration between people who share a common interest, but do not usually work together. A CoP was initiated and developed including stakeholders from clinical, research, community and governmental backgrounds involved in a large multidisciplinary and multi-sectorial project: the Rehabilitation Living Lab in a Mall (RehabMaLL). This study aimed to evaluate the structure, process and outcomes of this CoP. A single case-study, using mixed-methods, evaluated the RehabMaLL CoP initiative after one year, based on Donabedian’s conceptual evaluation model. Forty-three participants took part in the RehabMaLL CoP with 60.5% (n = 26) participating at least once on the online platform where 234 comments were posted. Four in-person meetings were held. Members expressed satisfaction regarding the opportunity to share knowledge with people from diverse backgrounds and the usefulness of the CoP for the RehabMaLL project. Collaboration led to concrete outcomes, such as a sensitization activity and a research project. Common challenges included lack of time and difficulty finding common objectives. A CoP can be a useful strategy to facilitate knowledge sharing on disability issues. Future research is necessary to determine strategies of increasing knowledge creation between members.

Rehabilitation in the real-life environment of a shopping mall

Abstract Aim: The aim of this study was to explore how shopping malls could be used during rehabilitation and to identify the facilitators and barriers to their use. Method: Two focus groups, conducted with 15 rehabilitation professionals from various disciplines and working with people with disabilities of all ages were structured around two topics: (i) The usage of malls for rehabilitation and (ii) Factors that facilitate or limit rehabilitation professionals’ use of the mall as an environment for clinical assessment and/or intervention. Results: The thematic analysis revealed that shopping malls were used to achieve several rehabilitation goals targeting physical and cognitive skills, psychological health and socialization. This real-life environment is motivating and helps foster independence and normalization. Factors affecting mall use during rehabilitation included personal factors (e.g. clients’ personality and level of readiness) and environmental factors (e.g. clinical context, accessibility of the mall and social attitudes of store owners). Conclusion: Shopping malls may be a relevant rehabilitation assessment and treatment environment that could contribute to optimizing community integration of people with disabilities. Implications for rehabilitation To ensure successful community reintegration, clients could be trained at some point during their rehabilitation, to perform activities in real-life settings, such as a shopping mall. Shopping malls appear to enable the attainment of rehabilitation goals targeting a variety of skills. This real-life environment appears to be motivating and helps foster independence and normalization. Factors felt to affect mall use during rehabilitation include personal factors (e.g. clients’ personality and level of readiness) and environmental factors (e.g. clinical context, accessibility of the mall and social attitudes of store owners). The shopping mall may be an untapped resource as it appears to be a relevant rehabilitation assessment and treatment environment that could contribute to optimizing community integration of people with disabilities.

Housing priorities of persons with a spinal cord injury and their household members

Abstract Purpose: This study aimed to identify the housing priorities of families living with persons with a spinal cord injury (SCI). Method: A new tool, the psycho-environmental housing priorities (PEHP), was developed following the principles of Q-methodology and based on the psycho-environmental model. The PEHP includes 48 items concerning housing needs that were presented to 29 persons with SCI and to 30 of their household members to determine the more important needs in their home. Results: Four different profiles of housing priorities emerged from the analysis, with persons with SCI and household members being dispersed across these profiles. Some needs, such as social contact and security, were identified as priorities in all the profiles while others, such as pleasure, were unique to some profiles. Conclusions: Our study highlights the heterogeneity of housing needs and the importance of addressing each family as unique when considering housing. The results also show that some housing needs ought to be considered because they were identified as important by everyone. Rehabilitation professionals could use the PEHP as a tool to help households living with a person with SCI plan their housing modifications to better meet the needs of all inhabitants. Implications for Rehabilitation Spinal cord injury causes impairment that significantly alters the relationship with the housing environment and modifies the relative importance of housing needs. Persons with SCI and household members have varying housing needs, as suggested by the identification of four distinct profiles of housing priorities using the psycho-environmental housing priorities (PEHP). The security and social contact needs emerge as important in all profiles and may be considered “universal needs”. Rehabilitation professionals may use the PEHP as a tool to help households living with a person with SCI plan their housing modifications, for instance to identify compatible and conflicting priorities, and develop solutions agreeable to everyone. Using PEHP in the modification process could contribute to the household’s feeling of autonomy and control.

Réappropriation de l’espace résidentiel des familles où vit une personne lésée médullaire Reappropriation of residential space of families with a person with a spinal cord injury

BACKGROUND To date, we do not know how home adaptations transform the residential experience of people with disabilities and their families. PURPOSE This study aimed to describe the residential reappropriation process of people with spinal cord injury and their families. METHOD Interviews with 31 people with spinal cord injuries and 31 family members focused on the adaptations, satisfaction with the adaptations, territorial behaviour at home, and family functioning. FINDINGS Adaptations aimed to sustain the disabled persons autonomy and mobility. Participants were satisfied with the physical adaptations, particularly in regard to convenience and feeling safe. Territorial behaviour supported the need for control and freedom. A more successful reappropriation process was associated with more effective family functioning. IMPLICATIONS Territorial behaviours and effective family functioning should be considered by occupational therapists working with families.Background. To date, we do not know how home adaptations transform the residential experience of people with disabilities and their families. Purpose. This study aimed to describe the residential reappropriation process of people with spinal cord injury and their families. Method. Interviews with 31 people with spinal cord injuries and 31 family members focused on the adaptations, satisfaction with the adaptations, territorial behaviour at home, and family functioning. Findings. Adaptations aimed to sustain the disabled person’s autonomy and mobility. Participants were satisfied with the physical adaptations, particularly in regard to convenience and feeling safe. Territorial behaviour supported the need for control and freedom. A more successful reappropriation process was associated with more effective family functioning. Implications. Territorial behaviours and effective family functioning should be considered by occupational therapists working with families.

Beyond Exposure to Outdoor Nature: Exploration of the Benefits of a Green Building’s Indoor Environment on Wellbeing

Most research exploring the psychological benefits of the natural environment has focused on direct exposure to the outdoors. However, people spend most of their time indoors, particularly in office buildings. Poor employee mental health has become one the most prevalent and costly occupational health issues. The integration of high quality environmental features (e.g., access to sunlight) in green-certified office buildings offers a superior work environment. These nature-based experiences are anticipated to provide beneficial outcomes to wellbeing. This study is the first to empirically investigate these benefits. Participants in a green (LEED gold certified) office building (N = 213) in Canada completed an assessment of environmental features, measures of hedonic, eudaimonic and negative wellbeing (NWB) and assessments of psycho-environmental potential, environmental behaviors and social belonging. Linear regression analyses confirmed the benefits of indoor environmental features for all aspects of wellbeing. Multiple regression analyses were conducted to assess the effect of specific indoor environmental features on wellbeing. We explored physical features (e.g., air quality, light), and social features (e.g., privacy), as well as windows to the outside. Results suggest that physical features are important in promoting hedonic wellbeing, while social features prevent NWB. Both features equally predicted eudaimonic wellbeing (EWB). A view to the outside was positively correlated to wellbeing, although it did not uniquely predict it after accounting for other environmental features. Path analyses revealed the importance of person-environment fit, pro-environmental behavior and social belonging in mediating the association of indoor environmental features with hedonic and EWB. The results suggests that, by fostering person-environment fit, pro-environmental behaviors and feeling of community in a high quality setting, green buildings may lead to benefits on an array of wellbeing dimensions. The theoretical and practical implications of these findings are discussed.

Creating an inclusive mall environment with the PRECEDE-PROCEED model: a living lab case study

Abstract Purpose: Although public environments provide opportunities for participation and social inclusion, they are not always inclusive spaces and may not accommodate the wide diversity of people. The Rehabilitation Living Lab in the Mall is a unique, interdisciplinary, and multi-sectoral research project with an aim to transform a shopping complex in Montreal, Canada, into an inclusive environment optimizing the participation and social inclusion of all people. Methods: The PRECEDE-PROCEDE Model (PPM), a community-oriented and participatory planning model, was applied as a framework. The PPM is comprised of nine steps divided between planning, implementation, and evaluation. Results: The PPM is well suited as a framework for the development of an inclusive mall. Its ecological approach considers the environment, as well as the social and individual factors relating to mall users’ needs and expectations. Transforming a mall to be more inclusive is a complex process involving many stakeholders. The PPM allows the synthesis of several sources of information, as well as the identification and prioritization of key issues to address. The PPM also helps to frame and drive the implementation and evaluate the components of the project. Conclusion: This knowledge can help others interested in using the PPM to create similar enabling and inclusive environments world-wide. Implication for rehabilitation While public environments provide opportunities for participation and social inclusion, they are not always inclusive spaces and may not accommodate the wide diversity of people. The PRECEDE PROCEDE Model (PPM) is well suited as a framework for the development, implementation, and evaluation of an inclusive mall. Environmental barriers can negatively impact the rehabilitation process by impeding the restoration and augmentation of function. Removing barriers to social participation and independent living by improving inclusivity in the mall and other environments positively impacts the lives of people with disabilities