Ding Wang

Models and Patterns of Trust

As in all collaborative work, trust is a vital ingredient of successful computer supported cooperative work, yet there is little in the way of design principles to help practitioners develop systems that foster trust. To address this gap, we present a set of design patterns, based on our experience designing systems with the explicit intention of increasing trust between stakeholders. We contextualize these patterns by describing our own learning process, from the development, testing and refinement of a trust model, to our realization that the insights we gained along the way were most usefully expressed through design patterns. In addition to a set of patterns for trust, this paper seeks to demonstrate of the value of patterns as a means of communicating the nuances revealed through ethnographic investigation.

Silent SIG: Reflection in Action at CHI

The organisers of this SIG wish to disrupt CHIs frenetic schedule by offering attendees time and space for collective silence and shared group reflection. Our aim in doing so is to put into action some of the theories and methods already being used in and by the HCI community-e.g. mindfulness [3], reflective design [10], and slow design [8]-and to acknowledge that our well-being is of the utmost importance, including throughout conferences. During this SIG, we will offer attendees two phases of activities: one centred around group silence, and another focused on openly sharing reflections about our experiences at CHI in small groups. Between these activities, attendees will have opportunities to chat with each other. We hope this will foster personal and collective resilience, and inspire creativity.

Lickable Cities: Lick Everything in Sight and on Site

Lickable Cities is a research project that responds to the recent and overwhelming abundance of non-calls for gustatory exploration of urban spaces. In this paper, we share experiences from nearly three years of nonrepresentational, absurdist, and impractical research. During that time, we licked hundreds of surfaces, infrastructures, and interfaces in cities around the world. We en-countered many challenges from thinking with, designing for, and interfacing through taste, including: - how can and should we grapple with contamination?, and - how might lickable interfaces influence more-than-humans? We discuss these challenges to compassionately question the existing framework for designing with taste in HCI.

In the eye of a hurricane there is quiet, for just a moment, -

CHI can be a multisensory overload. Attendees endure days of workshops, presentations, evening parties, and ephemeral interactions. This paper attempts to disrupt that onslaught of activities [9]. It draws inspiration from theories and methods already in HCI - e.g. mindfulness [1], reflective design [8], and slow design [4, 7] - to bring eight pages of silence to the conference. This is meant to disrupt CHIs busy schedule and help attendees foster resilience. In pursuit of these aims, the authors will use the time and pages offered by this paper to facilitate a group silence; quiet, for just a moment, in the midst of the hurricane that is CHI.

Cities of Otherness: the smart city as a heterotopia

This paper provides an exploratory dimension to the current smart city discussion by regarding the smart city as a heterotopia space – a space of otherness. By adopting a Foucauldian approach, this paper briefly describes the ‘discursive formation’ of the smart city by analysing its ‘surfaces of emergence’, ‘authorities of delimitation’, and ‘grids of specification’, in order to capture the smart city discourse trajectory. It then focuses on analysing the smart city as a heterotopia space by applying Foucault’s six principles of heterotopias to the data gathered through twenty-seven ethnographic interviews with the smart city experts. In so doing, the paper intends to explore the possible implications for design – and ‘design’ in its widest sense – in the smart city context.