Dion Greenidge

The Effect of Organizational Justice on Contextual Performance, Counterproductive Work Behaviors, and Task Performance: Investigating the moderating role of ability-based emotional intelligence

This study tested the direct effects of three dimensions of organizational justice – distributive justice, procedural justice, and interactional justice – on contextual performance, counterproductive work behaviors, and task performance. The study also examined the moderating effects of an ability measure of emotional intelligence (EI) on the justice–performance relationship. Based on the data from 211 employees across nine organizations from the private and public sectors in a developing country in the Caribbean, the results revealed that all three justice dimensions had significant effects on task performance, contextual performance, and counterproductive work behaviors in the expected direction. Composite EI and its four subdimensions (appraisal and expression of emotion in the self, appraisal and recognition of emotion in others, regulation of emotion, and use of emotion) moderated the relationship between procedural justice and contextual performance, but failed to moderate other justice–performance relationships.

Approaches to HRM in the Barbados hotel industry

Purpose – The purpose of this paper is to measure the extent of the adoption of human resource management (HRM), the existence of a formal HR strategy, and the development of the HR function in the Barbados hotel industry compared with Hoques sample of hotels in the UK.Design/methodology/approach – A quantitative survey, covering 46 hotels out of a population of 75 hotels was conducted with the respondents being the hotels management: a general manager, HR manager or line manager.Findings – It was found that the adoption of human resource (HR) practices was more prevalent in Barbados hotels than in the UK sample. With respect to the existence of a formal HR strategy, the results were mixed. The results also show that in many respects the Barbados hotels are ahead of their UK counterparts in the development of the HR function.Research limitations/implications – The research focused on a small sample in a developing country. In addition, responses were obtained from top management rather than all levels o...

The Relationship Between Ability-Based Emotional Intelligence and Contextual Performance and Counterproductive Work Behaviors: A Test of the Mediating Effects of Job Satisfaction

This article investigated the mediating role of job satisfaction between four ability-based emotional intelligence (EI) dimensions and contextual performance and counterproductive work behaviors (CWBs), and controlled for Conscientiousness, Emotional Stability, and Agreeableness. Based on data collected from 222 employees, results supported the hypothesized partial mediation model. Job satisfaction partially mediated the relationship between (a) the ability-based EI dimension, regulation of emotion, and contextual performance, and CWB-I and CWB-O; (b) the ability-based EI dimension, selfemotion appraisal, and CWB-I and CWB-O; (c) the ability-based EI dimension, use of emotion and contextual performance; and (d) between Agreeableness, Emotional Stability, and Conscientiousness and contextual performance and CWBs. Implications, limitations and suggestions for future research are discussed.

A comparative study of recruitment and training practices between small and large businesses in an emerging market economy

Purpose – This study seeks to determine differences between recruitment processes and methods and training practices used in small and large businesses in the retailing, manufacturing, and tourism sectors in an emerging economy, Barbados.Design/methodology/approach – The research utilized a quantitative survey covering 49 retailing, manufacturing and tourism‐oriented organizations to ascertain whether small organizations practice the procedures and methods outlined in the prescriptive literature on recruitment and training compared with large organizations. Institutional theory and resource‐based view informed the research.Findings – It was found that recruitment processes and methods and training practices vary among small and large organizations. It suggests that, in Barbados, small businesses are likely to rely on informal recruitment methods and informal training practices compared with large businesses.Research limitations/implications – This study is only conducted across the retailing, manufacturin...

Perceived effectiveness of fraud detection audit procedures in a stock and warehousing cycle: Additional evidence from Barbados

Purpose - The purpose of this paper is to explore perceptions of fraud detection techniques in the stock and warehouse cycle in Barbados. Design/methodology/approach - The study uses a self-administered questionnaire, adapted and modified from Owusu-Ansah Findings - The study indicates that there is a moderate to high perceived effectiveness of standard audit procedures in the detection of fraud in the stock and warehousing cycle in Barbados and that the majority of the “more effective” audit procedures can be classified as field research techniques that are more direct in obtaining evidence. It is found that auditors from larger firms reported higher means for audit procedures. There are mixed findings with respect to the significant relationship between level of auditing experience of auditors and perceived effectiveness of fraud detection techniques. The study also indicates that males consistently rated the level of effectiveness of audit procedures higher than females. Research limitations/implications - Due to the relatively small sample size, these findings should be interpreted with caution. Nonetheless, the findings of this study do indicate that auditing procedures in this developing country are on par with those of developed countries. Practical implications - This paper serves to inform audit-related policies and regulation on the potential threats within the stock and warehouse cycle. Originality/value - This paper contributes to the limited body of research on fraud detection within the stock and warehouse cycle in small developing countries.

The Practice of HRM and SHRM in the Barbados Hotel Sector

ABSTRACT This paper investigates the relationship between the number of human resource management (HRM) practices adopted and organizational demographics among hotels in Barbados, as well as determining the extent to which strategic human management (SHRM) is practiced. A quantitative survey was administered to 46 hotels out of a population of 75 hotels. The findings revealed that more than half the sampled hotels adopted more than 14 HRM practices; that hotel size (by employee level), hotel room prices and age of hotel were significantly related to the number of HRM practices adopted. All hotels engaged in strategic planning and the majority had a HR strategy formally endorsed and actively supported by the hotels top management and that HRM strategies are integrated with business strategies and HR strategies are deliberately integrated with each other. These findings suggest that there is widespread adoption and a growing level of interest in HRM, as well as considerable importance being attached to strategic HR issues.

Assigned goals and task performance in a Caribbean context

Purpose – The purpose of this project was to evaluate the effectiveness of goal setting in improving performance in an emerging economy, Barbados.Design/methodology/approach – There is a substantial body of literature which has shown that goal setting improves performance in the developed world, but there is relatively little research examining these relationships in emerging economies. This experimental study sought to extend understanding of the impact of goal setting by testing goals in a carefully controlled environment in an emerging economy. The study considered assigned goals and performance, as well as the moderating impact of personal and cultural characteristics.Findings – Results supported the hypothesis that specific, difficult goals improve performance. Personal characteristics did not moderate the relationship, but the cultural characteristics of individualism and uncertainty avoidance (UA) did.Research limitations/implications – The results of this study are limited because of the experimen...

The role of audit committees in Barbados

Purpose – The purpose of this paper is to examine the role and function of audit committees in public companies in Barbados since the corporate scandals of Enron and WorldCom in the USA.Design/methodology/approach – The study used a mixed‐methods approach of self‐administered questionnaires, interviews with directors, audit committee members and auditors, and a content analysis of the published annual reports.Findings – There was no full‐scale adoption of audit committees. Membership in audit committees tended to vary between three and four, and audit committees met on average four times a year. There were mixed views on audit committees having broader roles such as business strategy, assessment and management of risks. There were also excellent working relationships among audit committees, internal and external auditors. The independence of audit committees was questionable.Research limitations/implications – The concept of audit committee is relatively new in Barbados. Further, there are Boards dominate...