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Don Nguyen

Sony Broadcast & Professional Research Laboratories

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Publication

Featured researches published by Don Nguyen.

Archive | 2005

Computer screen with display

Don Nguyen; Tam Dao

Archive | 2009

System and method for providing automated support to electronic devices

Tom Lam; Robert Cowie; Tam Dao; Anh La; Don Nguyen; Guoxuan Zhang

Archive | 2009

SYSTEM HEALTH AND PERFORMANCE CARE OF COMPUTING DEVICES

Robert Cowie; Tam Dao; Tom Lam; Don Nguyen; Guoxuan Zhang

Archive | 2011

SYSTEM AND METHOD FOR RECOMMENDING USER DEVICES BASED ON USE PATTERN DATA

Tom Lam; Robert Cowie; Peter Tat; Don Nguyen; Tam Dao; Guoxuan Zhang

Archive | 2011

METHOD AND APPARATUS FOR OBTAINING FEEDBACK FROM A DEVICE FOR RECOMMENDATIONS

Tom Lam; Robert Cowie; Peter Tat; Don Nguyen; Tam Dao; Guoxuan Zhang

Archive | 2011

METHOD AND APPARATUS FOR DOWNLOADING SOFTWARE UPDATES TO PLACE USER TERMINAL INTO A DESIRED CONFIGURATION STATE

Jennifer M. Dicarlo; David Hofmann; Tam Dao; Don Nguyen; Michael Joaquin

Archive | 2011

Method and apparatus for obtaining feedback from a device

Tom Lam; Robert Cowie; Peter Tat; Don Nguyen; Tam Dao; Guoxuan Zhang

Archive | 2010

METHODS AND SYSTEMS FOR MAINTAINING PRIVACY OF CUSTOMER CARE METRICS

Robert Cowie; Don Nguyen; Tom Lam; Guoxuan Zhang

Archive | 2013

System And Method For Implementing A Command Center In An Electronic Network

Tom Lam; Robert Cowie; Tam Dao; Don Nguyen

Archive | 2012

PRODUCT INFORMATION MANAGEMENT AND AUTOMATION

Tam Dao; Robert Cowie; Tom Lam; Don Nguyen; Guoxuan Zhang

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