Donald T. Tosti

Innovate or perish: Lessons for dealing with hard times

One of the most important variables in the success of a business over time is the extent to which the organization develops innovative business strategies and has an agile culture that supports such innovation. This article describes ways of accomplishing both requirements.

What are we doing

It is said that one cannot improve what one does not measure. To this end, we are working with the Kaiser Family Foundation to monitor how the healthcare system is performing in quality and cost. The Peterson-KFF Health System Tracker [2] provides clear, up-to-date information on trends, drivers, and issues that impact the system. The Tracker also illustrates how the U.S. is performing relative to other countries and how different parts of the system are performing relative to one another.