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Dive into the research topics where Duncan G. Copeland is active.

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Featured researches published by Duncan G. Copeland.


Information Systems Research | 1997

Business Strategic Orientation, Information Systems Strategic Orientation, and Strategic Alignment

Yolande E. Chan; Sid L. Huff; Donald W. Barclay; Duncan G. Copeland

Information systems strategic alignment---the fit between business strategic orientation and information systems (IS) strategic orientation---is an important concept. This study measured business strategic orientation, IS strategic orientation, and IS strategic alignment, and investigated their implications for perceived IS effectiveness and business performance. Analyses of data gathered in a mail survey of North American financial services and manufacturing firms indicated that 1) business strategic orientation, IS strategic orientation, and IS strategic alignment are modeled best by utilizing holistic, ‘systems’ approaches instead of dimension-specific, ‘bivariate’ approaches, 2) three generic IS strategic orientations can be detected, 3) user information satisfaction does not capture important strategic aspects of IS effectiveness, 4) IS strategic alignment is a better predictor of IS effectiveness than is strategic orientation, and 5) business strategic orientation, IS strategic alignment, and IS effectiveness have positive impacts on business performance.


Management Information Systems Quarterly | 1997

An historical method for MIS research: steps and assumptions

Richard O. Mason; James L. McKenney; Duncan G. Copeland

Historical research offers perspectives on phenomena that are unavailable by any other methodological means. They reflect the cultural circumstances and ideological assumptions that underlie phenomena and the role played by key decision makers together with long-term economic, social, and political forces in creating them. Each of these benefits is accompanied by limitations such as, in most cases, a lack of mathematical tractability. The careful application of historical methods can overcome some of these limitations. A seven-step methodology is proposed: begin with focusing questions, specify the domain, gather evidence, critique the evidence, determine patterns, tell the story, and write the transcript.


Journal of Strategic Information Systems | 1997

Assessing realized information systems strategy

Yolande E. Chan; Sid L. Huff; Duncan G. Copeland

Abstract This research developed and validated a tool to measure realized information systems strategy or existing uses of information technology in organizations. It was recognized that intended uses of technology often differ from actual uses. The objective of the study was to determine a valid and reliable way of quantifying how information technology is actually used by organizations to provide support for business operations.


Management Information Systems Quarterly | 1988

Airline reservations systems: lessons from history

Duncan G. Copeland; James L. McKenney


Archive | 1997

Business strategy orientation, information systems orientation and strategic alignment

Y. T. Chan; Sid L. Huff; Donald W. Barclay; Duncan G. Copeland


Management Information Systems Quarterly | 1997

Developing an historical tradition in MIS research

Richard O. Mason; James L. McKenney; Duncan G. Copeland


Management Information Systems Quarterly | 1997

Bank of America: the crest and trough of technological leadership

James L. McKenney; Richard O. Mason; Duncan G. Copeland


IEEE Annals of the History of Computing | 1995

Sabre: the development of information-based competence and execution of information-based competition

Duncan G. Copeland; Richard O. Mason; James L. McKenney


Interfaces | 1997

Absolutely, Positively Operations Research: The Federal Express Story

Richard O. Mason; James L. McKenney; Walter M. Carlson; Duncan G. Copeland


Archive | 2016

Systems: Lessons From History

Duncan G. Copeland; James L. McKenney

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Richard O. Mason

University of Southern California

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Sid L. Huff

University of Western Ontario

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Donald W. Barclay

University of Western Ontario

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