Edison Marrese-Taylor

A novel deterministic approach for aspect-based opinion mining in tourism products reviews

This work proposes an extension of Bing Lius aspect-based opinion mining approach in order to apply it to the tourism domain. The extension concerns with the fact that users refer differently to different kinds of products when writing reviews on the Web. Since Lius approach is focused on physical product reviews, it could not be directly applied to the tourism domain, which presents features that are not considered by the model. Through a detailed study of on-line tourism product reviews, we found these features and then model them in our extension, proposing the use of new and more complex NLP-based rules for the tasks of subjective and sentiment classification at the aspect-level. We also entail the task of opinion visualization and summarization and propose new methods to help users digest the vast availability of opinions in an easy manner. Our work also included the development of a generic architecture for an aspect-based opinion mining tool, which we then used to create a prototype and analyze opinions from TripAdvisor in the context of the tourism industry in Los Lagos, a Chilean administrative region also known as the Lake District. Results prove that our extension is able to perform better than Lius model in the tourism domain, improving both Accuracy and Recall for the tasks of subjective and sentiment classification. Particularly, the approach is very effective in determining the sentiment orientation of opinions, achieving an F-measure of 92% for the task. However, on average, the algorithms were only capable of extracting 35% of the explicit aspect expressions, using a non-extended approach for this task. Finally, results also showed the effectiveness of our design when applied to solving the industrys specific issues in the Lake District, since almost 80% of the users that used our tool considered that our tool adds valuable information to their business.

Identifying Customer Preferences about Tourism Products Using an Aspect-based Opinion Mining Approach☆

Abstract In this study we extend Bing Lius aspect-based opinion mining technique to apply it to the tourism domain. Using this extension, we also offer an approach for considering a new alternative to discover consumer preferences about tourism products, particularly hotels and restaurants, using opinions available on the Web as reviews. An experiment is also conducted, using hotel and restaurant reviews obtained from TripAdvisor, to evaluate our proposals. Results showed that tourism product reviews available on web sites contain valuable information about customer preferences that can be extracted using an aspect-based opinion mining approach. The proposed approach proved to be very effective in determining the sentiment orientation of opinions, achieving a precision and recall of 90%. However, on average, the algorithms were only capable of extracting 35% of the explicit aspect expressions.

Opinion Zoom: A Modular Tool to Explore Tourism Opinions on the Web

In this paper, we propose Opinion Zoom, a modular software that helps users in an easy manner to understand the vast amount of tourism opinions disposed all over the Web. We also successfully implemented and tested Opinion Zoom, encompassing the situation of the tourism industry in Los Lagos, also known as the Lake District, in Chile. Results showed the effectiveness of the designed proposal when applied to solving this specific industrys issues.

DOCODE 3.0 (DOcument COpy DEtector)

Extracting knowledge from document and Web pages for plagiarism detection.An information fusion based system for plagiarism detection in the educational institutions.Text mining algorithms for detecting plagiarism patterns in digital documents. Plagiarism refers to the act of presenting external words, thoughts, or ideas as ones own, without providing references to the sources from which they were taken. The exponential growth of different digital document sources available on the Web has facilitated the spread of this practice, making the accurate detection of it a crucial task for educational institutions. In this article, we present DOCODE 3.0, a Web system for educational institutions that performs automatic analysis of large quantities of digital documents in relation to their degree of originality. Since plagiarism is a complex problem, frequently tackled at different levels, our system applies algorithms in order to perform an information fusion process from multi data source to all these levels. These algorithms have been successfully tested in the scientific community in solving tasks like the identification of plagiarized passages and the retrieval of source candidates from the Web, among other multi data sources as digital libraries, and have proven to be very effective. We integrate these algorithms into a multi-tier, robust and scalable JEE architecture, allowing many different types of clients with different requirements to consume our services. For users, DOCODE produces a number of visualizations and reports from the different outputs to let teachers and professors gain insights on the originality of the documents they review, allowing them to discover, understand and handle possible plagiarism cases and making it easier and much faster to analyze a vast number of documents. Our experience here is so far focused on the Chilean situation and the Spanish language, offering solutions to Chilean educational institutions in any of their preferred Virtual Learning Environments. However, DOCODE can easily be adapted to increase language coverage.

A Neural Architecture for Generating Natural Language Descriptions from Source Code Changes.

We propose a model to automatically describe changes introduced in the source code of a program using natural language. Our method receives as input a set of code commits, which contains both the modifications and message introduced by an user. These two modalities are used to train an encoder-decoder architecture. We evaluated our approach on twelve real world open source projects from four different programming languages. Quantitative and qualitative results showed that the proposed approach can generate feasible and semantically sound descriptions not only in standard in-project settings, but also in a cross-project setting.