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Featured researches published by Elizabeth Levin.


Journal of Business & Industrial Marketing | 2016

The impact of creative competence and project management on longevity of the client-advertising agency relationship

Elizabeth Levin; Paramaporn Thaichon; Thu Nguyen Quach

Purpose – The study aims to consider the overall impact of the service encounters and projects undertaken on the long-term relationship between the agency and its clients. Design/methodology/approach – The study uses a parallel mixed-method design incorporating quantitative and qualitative elements in the client–advertising agency context. Data obtain via an online survey in Study 1 were analysed using structural equation modelling and bias-corrected bootstrapping technique. Study 2 featured 15 in-depth interviews with marketing managers and project leaders. Findings – The findings revealed that advertising agencies deliver value and create trust through creativity aspects as well as project management processes. In addition, both perceived value and trust have crucial roles in fostering client–agency relationships and the continuance of business relationships. Value has a stronger direct effect on loyalty when compared with trust, confirmed by the results of Study 2. Several respondents pointed out the i...


International Journal of Sustainable Agricultural Management and Informatics | 2016

The role of information communications technology in sustainable water management practice

Barry O'Mahony; John Dalrymple; Elizabeth Levin; Steven J. Greenland

The availability of water is a global issue which is predicted to become more pronounced in the future. As a large and relatively dry continent, Australia is presented with a series of challenges within the agriculture sector. As a result, the adoption of appropriate, efficient and effective irrigation systems is an important element for future sustainability. In various Australian growing regions, different modes and types of irrigation are utilised. However, in many cases, the preferred system has been selected based on tradition and local norms rather than on the basis of effective water management. Consequently, there is a socio-psychological element in the adoption of new or alternative systems. This study reports on a project that identifies how the introduction of technology within a variety of irrigation system types has improved water efficiency, reduced wastage and improved product adoption. In particular, the study discusses how technology has improved the use of flood and micro irrigation systems as well as more recent developments in satellite assisted irrigation. The findings of the study suggest that the enhancement of existing irrigation systems through the addition of information communications technology can overcome some traditional barriers by adding specific features that are attractive to growers.


The Goals of Sustainable Development: Responsibility and Governance (Series: Approaches to Global Sustainability, Markets, and Governance) / David Crowther, Shahla Seifi, Abdul Moyeen (eds.) | 2018

Improving Agricultural Water Sustainability: Strategies for Effective Farm Water Management and Encouraging the Uptake of Drip Irrigation

Steven J. Greenland; John Dalrymple; Elizabeth Levin; Barry O’Mahony

This research makes an important contribution by offering recommendations for sustainable water management farming approaches. Businesses, both national and multinational, are coming under increasing scrutiny with regard to social responsibility and their compliance in adopting practices that promote social and environmental well-being. Effective water management and the supply of fresh drinking water is a critical concern, which often conflicts with water supply for industrial or commercial purposes. The practices adopted frequently determine levels of environmental degradation, as well as associated social and health risks. As illustration, farming is one of the largest commercial consumers of water and the irrigation methods used have considerable impact in terms of erosion, pollution and water resource depletion. However, adopting more sustainable farming practises often means breaking with tradition and learning new approaches. This study therefore investigates the barriers to farmers adopting drip irrigation in Australia. Drip is widely regarded as one of the most environmentally sustainable irrigation approaches and Australia faces among the most extreme water stress environments. The research involves in-depth interviews with various water management stakeholders, including 146 farmers, regarding the perceived barriers to the uptake of drip irrigation. Our findings show that farmers most commonly reject drip irrigation for reasons relating to perceived costs and suitability, as well as installation and maintenance challenges. The influence of government policies towards promoting and supporting particular irrigation methods should also not be under estimated. Such understanding should facilitate the development of effective education and communication programs to improve the uptake of drip.


Marketing in the age of consumerism: Jekyll or Hyde?, the Australian and New Zealand Marketing Academy Conference (ANZMAC 2011), Perth, Western Australia, Australia, 28-30 November 2011 / Martin MacCarthy and Dale Sanders (eds.) | 2011

Clients' expectations of their advertising agencies: creativity and relationship management

Elizabeth Levin; Antonio Lobo


Archive | 2009

A conceptual framework for modelling the antecedents of client loyalty in the advertising industry context

Elizabeth Levin; Antonio Lobo


Australian and New Zealand Marketing Academy Conference (ANZMAC 2005), Fremantle, Australia, 05-07 December 2005 | 2005

Development of a customised scale to measure service quality in the luxury cruise liner industry

Antonio Lobo; Railton M. Hill; Judith E. Rex; Elizabeth Levin


Archive | 2018

Improving water sustainability: Strategies for effective water management in Australian farming

Steven J. Greenland; John Dalrymple; Elizabeth Levin; Barry O'Mahony


Australasian Marketing Journal (amj) | 2017

The role of creativity and project management in enhancing service quality of advertising agencies: A qualitative approach

Elizabeth Levin; Park Thaichon; Sara Quach; Antonio Lobo


15th International Conference on Corporate Social Responsibility and 6th Organisational Governance Conference | 2016

Overcoming barriers to sustainable farm water management approaches in Australia

Steven J. Greenland; John Dalrymple; Elizabeth Levin; Barry O'Mahony


international conference on information and communication technologies | 2015

ICT as a catalyst for innovation diffusion

John Dalrymple; Barry O'Mahony; Elizabeth Levin; Steven J. Greenland

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Antonio Lobo

Swinburne University of Technology

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Steven J. Greenland

Swinburne University of Technology

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Barry O'Mahony

Swinburne University of Technology

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Paramaporn Thaichon

Swinburne University of Technology

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Sara Quach

Swinburne University of Technology

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Thu Nguyen Quach

Swinburne University of Technology

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Barry O’Mahony

University of Wollongong in Dubai

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