Elizabeth M. Daly

Social networking feeds: recommending items of interest

The success of social media has resulted in an information overload problem, where users are faced with hundreds of new contributions, edits and communications at every visit. A prime example of this in social networks is the news or activity feeds, where the actions (friending, commenting, photo sharing, etc) of friends on the network are presented to users in order to inform them of the network activity. In this work we endeavour to reduce the burden on individuals of identifying interesting updates in social network news feeds by automatically identifying and recommending relevant items to individuals where item relevance is based on the observed interactions of the individual with the social network. The results of our offline study show that combining short term interest models, exploiting previous viewing behavior of users, and long-term models, exploiting previous viewing of network actions, was the best predictor of feed item relevance.

Westland row why so slow?: fusing social media and linked data sources for understanding real-time traffic conditions

The advent of real-time traffic streaming offers users the opportunity to visualise current traffic conditions and congestion information. However, real-time information highlighting the underlying reason for tail-backs remains largely unexplored. Broken traffic lights, an accident, a large concert, or road-works reveal important information for citizens and traffic operators alike. Providing such information in real-time requires intelligent mechanisms and user interfaces in order to (i) harness heterogeneous data sources (volume, velocity, variety, veracity) and (ii) make derived knowledge consumable so users can visualize traffic conditions and congestion information making better routing decisions while travelling. This work focuses on surfacing relevant information and explaining the underlying reasons behind traffic conditions. To this end, static data from event providers, planned road works together with dynamically emerging events such as a traffic accidents, localized weather conditions or unplanned obstructions are captured through social media to provide users real-time feedback to highlight the causes of traffic congestion.

The network effects of recommending social connections

Social networking sites have begun to be used in the enterprise as a method of connecting employees. Recommender systems may be used to recommend social contacts in order to increase user engagement, encourage collaboration and facilitate expertise discovery. This paper evaluates the effects of four recommendation algorithms on the network as a whole and the social structure. We demonstrate that depending on the basis of the recommendation algorithm the effects on the network vary greatly and their potential impact should be understood. It is hoped this research can be used as guidance for future recommendation algorithms.

Effective event discovery: using location and social information for scoping event recommendations

The ever blurring line between online interactions and physical encounters presents an interesting challenge when recommending events. Events created on social networking sites may have ambiguous location scope. The location information provided may be fuzzy or non existent and additionally the reach and radius of interest in the event can vary greatly. In this work, we identify four categories of events: global, location dependent and socially independent, socially dependent and location independent, and location and socially dependent. We classify events from an organizations internal event management service where the location of the event is unknown, but the location of the attendees are known in order to improve scoping of event recommendations. Our results, investigate the impact of ignoring location properties when recommending events using classic collaborative filtering techniques. Additionally, once global and socially independent events are identified, they can be used to provide recommendations to new users, addressing the cold-start problem.

What Are You Working On? Status Message Q&A in an Enterprise SNS

Social networking services (SNS) have been deployed within enterprises to encourage informal social interactions and information sharing. As such, users have turned to the status message functionality in a SNS for social information seeking by employing it as a medium for question asking. In this paper, we present the results of a qualitative study observing emergent question and answer (Q&A) behaviors in an enterprise SNS and then describe user motivations in employing this medium for social information seeking. We report data describing the types and topics of questions asked within the workplace and the prevalence of questions and responses within this system. Results suggest that users choose status message Q&A for non-urgent information seeking needs and perceive question asking as a way to elicit social support from their professional networks.

An open, social microcalender for the enterprise: timely?

We present the system design and rational for a novel social microcalendar called Timely. Our system has been inspired by previous research on calendaring and popular social network applications, in particular microblogging. Timely provides an open, social space for enterprise users to share their events, socialize, and discover what else is going on in their network and beyond. A detailed analysis of the events shared by users during the sites first 47 days reveals that users willingly share their time commitments despite an existing culture of restricted calendars.

SPUD—Semantic Processing of Urban Data

Abstract We present SPUD , a semantic environment for cataloging, exploring, integrating, understanding, processing and transforming urban information. A series of challenges are identified: namely, the heterogeneity of the domain and the impracticality of a common model, the volume of information and the number of data sets, the requirement for a low entry threshold to the system, the diversity of the input data, in terms of format, syntax and update frequency (streams vs static data), the complex data dependencies and the sensitivity of the information. We propose an approach for the incremental and continuous integration of static and streaming data, based on Semantic Web technologies and apply our technology to a traffic diagnosis scenario. We demonstrate our approach through a system operating on real data in Dublin and we show that semantic technologies can be used to obtain business results in an environment with hundreds of heterogeneous datasets coming from distributed data sources and spanning multiple domains.

Active Learning for Multi-relational Data Construction

Knowledge on the Web relies heavily on multi-relational representations, such as RDF and Schema.org. Automatically extracting knowledge from documents and linking existing databases are common approaches to construct multi-relational data. Complementary to such approaches, there is still a strong demand for manually encoding human expert knowledge. For example, human annotation is necessary for constructing a common-sense knowledge base, which stores facts implicitly shared in a community, because such knowledge rarely appears in documents. As human annotation is both tedious and costly, an important research challenge is how to best use limited human resources, whiles maximizing the quality of the resulting dataset. In this paper, we formalize the problem of dataset construction as active learning problems and present the Active Multi-relational Data Construction (AMDC) method. AMDC repeatedly interleaves multi-relational learning and expert input acquisition, allowing us to acquire helpful labels for data construction. Experiments on real datasets demonstrate that our solution increases the number of positive triples by a factor of 2.28 to 17.0, and that the predictive performance of the multi-relational model in AMDC achieves the highest or comparable to the best performance throughout the data construction process.

The new blocs on the block: using community forums to foster new neighbourhoods

Research has consistently shown that online tools increase social capital. In the context of neighbourhoods Hampton and Wellman have shown that in newly developed areas residents effectively used mailing lists to connect with each other, circulate information, and ask for help. The research question of whether similar findings would hold in the larger context of a city for a long period of time is still open. To tackle this research question, we have gathered the complete dataset of the most popular neighbourhood online forum in Dublin. In this dataset, we have people sharing a common purpose (blocs) who live in the same neighbourhood and interact online to ask for help, engage in local activities, and, more generally, have a better understanding of their physical community. Our analysis highlights the particularly concentrated usage in newly established developments where a pre-existing community may be absent. Additionally, these communications provide a valuable resource to understand local issues relevant to the community.

Harnessing Wisdom of the Crowds Dynamics for Time-Dependent Reputation and Ranking

The “wisdom of the crowds” is a concept used to describe the utility of harnessing group behaviour, where user opinion evolves over time and the opinion of the masses collectively demonstrates wisdom. Web 2.0 is a new medium where users are not just consumers, but are also contributors.By contributing content to the system, users become part of the network and relationships between users and content can be derived. Example applications are collaborative bookmarking networks such as del.icio.us and file sharing applications such as YouTube and Flickr. These networks rely on user contributed content, described and classified using tags. The wealth of user generated content can be hard to navigate and search due to difficulties in comparing documents with similar tags and the application of traditional information retrieval scoring techniques are limited. Evaluating the time evolving interests of users maybe used to derive quality of content. In this paper, we propose a technique to rank documents based on reputation. The reputation is a combination of the number of bookmarkers, the reputation of the bookmarking user and the time dynamics of the document.Experimental results and analysis are presented on a large collaborative IBM bookmarking network called Dogear.