Elsie S. K. Chan

E-commerce/e-business education : pedagogy or new product development?

E-commerce/e-business has been developing at a tremendous pace over the past few years — indeed, since the creation of the NASDAQ index, e-business has become one of the most widely-discussed and rapidly-growing parts of the business world. New types of businesses are evolving within this New Economy and, with them, new business models (or modified versions of traditional business models) are being created to cater for the new business activities and new transactions which are taking place.

Applying External Solutions to Organizational Development: eLearning as a Platform for Internal Growth

Innovations in technology have facilitated eLearning process development, bringing significant impact into education. eLearning is not simply putting study materials online on the Web, nor is it a substitute for traditional classroom teaching (KPMG, 2002). Businesses worldwide have been using eLearning as a facilitator in organisational development through knowledge sharing, especially in the area of web based training and project management. eLearning has also become a large area of potential business for many organisations. In this study, we explore how eLearning has helped an organisation based in India — Tata Interactive Systems (part of TATA conglomerate), which provides eLearning solutions for businesses locally and globally. In this single case study, we explored how the organisation has not only utilised eLearning as an internal development process, but also successfully converted this learning into business opportunities for itself. To study the development process, we have applied the process theories of Van De Ven and Poole (1995).

Hybrid learning: teaching for quality learning at university

Hybrid Learning has been described as a combination of online and face-to-face instruction in flow of knowledge. Combining information and communication technologies (ICT) with face-to-face learning can provide increased flexibility and variety for student interaction; cater for different learning styles and increase the speed and efficiency of interaction between teachers and learners. In this paper I have attempted to establish how ICT can best support student learning. I report on the research methodology and findings from an ICT application of Hybrid Learning (HL) implemented with students at the Australian Catholic University (ACU), Australia. The initial application reported in this paper represents the first step in a longitudinal study investigating outcomes from the hybrid learning approach.