Elspeth Frew

Dark tourism and place identity : managing and interpreting dark places

1. Introduction: Exploring Dark Tourism and Place Identity Part 1: Visitor Motivation 2. The Pere-Lachaise Cemetery: Between Dark Tourism and Heterotopic Consumption 3. African Americans at Sites of Darkness: Roots-Seeking, Diasporic Identities and Place Making 4. Place Identity or Place Identities: The Memorial to the Victims of the Nanjing Massacre, China 5. The Contribution of Dark Tourism to Place Identity in Northern Ireland 6. Dark Tourism, Heterotopias and Post-Apocalyptic Places: The Case of Chernobyl Part 2: Destination Management 7. Pagan Tourism and the Management of Ancient Sites in Cornwall 8. Soviet Tourism in the Baltic States: Remembrance Versus Nostalgia - Just Different Shades of Dark? 9. Turning the Negative Around: The Case of Taupo, New Zealand 10. Commemorating and Commodifying the Rwandan Genocide: Memorial Sites in a Politically Difficult Context 11. Dark Tourism and Place Identity in French Guiana 12. Place Identities in the Normandy Landscape of War: Touring the Canadian Sites of Memory Part 3: Place Interpretation 13. Holocaust Tourism in a Post-Holocaust Europe: Anne Frank and Auschwitz 14. Dark Detours: Celebrity Car Crash Deaths and Trajectories of Place 15. Marvellous, Murderous and Macabre Melbourne: Taking a Walk on the Dark Side 16. War and Ideological Conflict: Prisoner of War Camps as a Tourist Experience in South Korea 17. Dark Tourism in the Top End: Commemorating the Bombing of Darwin 18. Darkness Beyond Memory: The Battlefields at Culloden and Little Bighorn 19. Beyond the Dark Side: Research Directions for Dark Tourism

Events and festivals: Current trends and issues

The aim of this special edition of Managing Leisure is to acknowledge the multi-factorial and dynamic nature of events and festivals as research areas. The articles captured in this special edition give some indication of this, located as they are in very different performance contexts and each offering analysis and interpretation of different trends and issues within these.

Interpretation of a sensitive heritage site: the Port Arthur Memorial Garden, Tasmania

This article explores the way an Australian site associated with a recent tragic event has been interpreted for the family and friends of the victims, and for the hundreds of tourists who visit the site each year. In particular, the article investigates the Memorial Garden at the Port Arthur Historic Site, Tasmania, established to commemorate the victims of a 1996 massacre. The article discusses the appropriateness of the interpretation of the site given its sensitive nature.

Industrial tourism theory and implemented strategies

Industrial tourism involves visits by tourists to operational industrial sites where the core activity of the site is non-tourism oriented. Although industrial tourism exists around the world, and is expanding rapidly, earlier terms used to describe the industrial tourism phenomenon reflect a narrow focus on particular sectors, such as farm tourism or factory tourism, or an impression of marginality, such as sideline tourism. This chapter proposes an integrated conceptualization of industrial tourism to embrace the production of virtually all goods and/or services, and indicates the ramifications for the management of industrial tourism attractions of the concurrent management of non-tourism enterprises.

Towards a higher retention rate among distance learners

(1995). Towards a higher retention rate among distance learners. Open Learning: The Journal of Open, Distance and e-Learning: Vol. 10, No. 2, pp. 58-61.

Relationship Marketing in the Recruitment and Retention of Service Industry Staff in Family-Owned Businesses

Relationship marketing is a practice that has been used effectively in marketing products and services to customers. Its use as a means of enhancing relationship outcomes between employer and employee in family-owned business is yet to be appreciated. A triangulation of research was conducted into family-owned and family-managed small businesses in the service industry in rural and regional Australia. This article reports on the possible benefits of adapting a new relationship marketing model for the recruitment and retention of employees and the beneficial outcomes for employers in their employees in their endeavor to recruit and retain staff.

Tourist response to climate change: regional and metropolitan diversity.

Tourism contributes to climate change through energy use and greenhouse gas emissions, both largely generated by transport. One means to reduce the volume of greenhouse gases generated by tourists is to encourage a modal shift to transport with lower emissions such as trains and buses. This study considered the factors influencing metropolitan and regional residents in their selection of tourism transport mode. The study found that time, cost, and convenience were the main lifestyle and experience factors influencing their choice. The implications of these findings are discussed in relation to the need to adapt behavior in the light of climate change.

Humorous sites : an exploration of tourism at comedic TV and film locations.

The article discusses humor and the tourist experience, with a particular focus on formal humorous experiences when tourists visit comedy festivals or comedic TV and film locations. The article describes the three phases of the tourist experience in relation to humor (i.e., before travel, during travel, and after travel). The article reflects on the importance of understanding the role of humor in the tourist experience, particularly in relation to the management of humorous sites such as comedic TV and film locations.

Academic conferences: a female duo-ethnography

Literature has identified a range of conference attendance motivations, including networking, professional development, and the venue/location of the conference. However, very few studies have examined delegate behaviour from a gender perspective, and studies focusing on the lived experience of conference delegates are extremely rare. This paper is guided by hermeneutic phenomenology and uses a duo-ethnographic approach to explore experiences of female academics attending tourism, hospitality, and events conferences. Findings suggest that there are particular issues for female delegates which have not arisen in previous studies. These include not only the importance of having strong female role models and the significance of fun and friendship, but also the prominent role of emotions, carer responsibilities, safety concerns, and harassment. The notion of the academic persona also emerged as a key part of the conference experience. Areas for future research are suggested and practical implications for conference organizers are also presented.

Independent theatres and the creation of a fringe atmosphere

Purpose – The purpose of this paper is to establish the image and associated impression of atmosphere created by independent theatres at two fringe festivals namely, Edinburgh Fringe Festival and Melbourne Festival Fringe.Design/methodology/approach – The paper contains a content analysis of promotional materials produced by the independent theatres for their involvement in their respective fringe festival.Findings – The atmosphere created is of fringe festivals replete with serious experimental theatrical productions, with independent theatres being the home of alternative ideas and the performers being skilled in the production of the art form.Research limitations/implications – The atmosphere created by the independent theatres is similar to that projected by the fringe festival overall.Practical implications – The paper highlights the importance of the fringe festival organisers establishing a strong working relationship with the managers of independent theatres to ensure the most appropriate promotio...