Erik Borra

Twitter, YouTube, and Flickr as platforms of alternative journalism: The social media account of the 2010 Toronto G20 protests:

This article examines the appropriation of social media as platforms of alternative journalism by the protestors of the 2010 G20 summit in Toronto, Canada. The Toronto Community Mobilization Network, the network that coordinated the protests, urged participants to broadcast news using Twitter, YouTube, and Flickr. This particular use of social media is studied in the light of the history and theory of alternative journalism. Analyzing a set of 11,556 tweets, 222 videos, and 3,338 photos, the article assesses user participation in social media protest reporting, as well as the resulting protest accounts. The findings suggest that social media did not facilitate the crowd-sourcing of alternative reporting, except to some extent for Twitter. As with many previous alternative journalistic efforts, reporting was dominated by a relatively small number of users. In turn, the resulting account itself had a strong event-oriented focus, mirroring often-criticized mainstream protest reporting practices.

Programmed method: developing a toolset for capturing and analyzing tweets

Purpose – The purpose of this paper is to introduce Digital Methods Initiative Twitter Capture and Analysis Toolset, a toolset for capturing and analyzing Twitter data. Instead of just presenting a technical paper detailing the system, however, the authors argue that the type of data used for, as well as the methods encoded in, computational systems have epistemological repercussions for research. The authors thus aim at situating the development of the toolset in relation to methodological debates in the social sciences and humanities. Design/methodology/approach – The authors review the possibilities and limitations of existing approaches to capture and analyze Twitter data in order to address the various ways in which computational systems frame research. The authors then introduce the open-source toolset and put forward an approach that embraces methodological diversity and epistemological plurality. Findings – The authors find that design decisions and more general methodological reasoning can and sh...

Societal Controversies in Wikipedia Articles

Collaborative content creation inevitably reaches situations where different points of view lead to conflict. We focus on Wikipedia, the free encyclopedia anyone may edit, where disputes about content in controversial articles often reflect larger societal debates. While Wikipedia has a public edit history and discussion section for every article, the substance of these sections is difficult to phantom for Wikipedia users interested in the development of an article and in locating which topics were most controversial. In this paper we present Contropedia, a tool that augments Wikipedia articles and gives insight into the development of controversial topics. Contropedia uses an efficient language agnostic measure based on the edit history that focuses on wiki links to easily identify which topics within a Wikipedia article have been most controversial and when.

Contropedia - the analysis and visualization of controversies in Wikipedia articles

Collaborative content creation inevitably reaches situations where different points of view lead to conflict. In Wikipedia, one of the most prominent examples of collaboration online, conflict is mediated by both policy and software, and conflicts often reflect larger societal debates. Contropedia is a platform for the analysis and visualization of such controversies in Wikipedia. Controversy metrics are extracted from activity streams generated by edits to, and discussions about, individual articles and groups of related articles. An articles revision history and its corresponding discussion pages constitute two parallel streams of user interactions that, taken together, fully describe the process of the collaborative creation of an article. Our proposed platform, Contropedia, builds on state of the art techniques and extends current metrics for the analysis of both edit and discussion activity and visualizes these both as a layer on top of Wikipedia articles as well as a dashboard view presenting additional analytics. Furthermore, the combination of these two approaches allows for a deeper understanding of the substance, composition, actor alignment, trajectory and liveliness of controversies on Wikipedia. Our research aims to provide a better understanding of socio-technical phenomena that take place on the web and to equip citizens with tools to fully deploy the complexity of controversies. Contropedia is useful for the general public as well as user groups with specific interests such as scientists, students, data journalists, decision makers and media communicators. Contropedia can be found at http://contropedia.net.

Political search trends

We present Political Search Trends, a browser based web search analysis tool that (i) assigns a political leaning to web search queries, (ii) detects trending political queries in a given week, and (iii) links search queries to fact-checked statements. In terms of methodology, it showcases the power of analyzing queries leading to clicks on selected, annotated web sites of interest.

Platform affordances and data practices: The value of dispute on Wikipedia

In this paper we introduce the device perspective as a methodological contribution to platform studies. Through an engagement with debates about the notion of affordances, which focus on the relation between the technical and the social, we put forward an approach to study the production of data within platforms by engaging with the material properties of platforms as well as their interpretation and deployment by various types of users. As a case in point, we study how the affordances of Wikipedia are deployed in the production of encyclopedic knowledge and how this can be used to study controversies. The analysis shows how Wikipedia affords unstable encyclopedic knowledge by having mechanisms in place that suggest the continuous (re)negotiation of existing knowledge. We furthermore showcase the use of our open-source software, Contropedia, which can be utilized to study knowledge production on Wikipedia.

Digging Wikipedia: The Online Encyclopedia as a Digital Cultural Heritage Gateway and Site

The online encyclopedia Wikipedia is both a cultural reference to store, refer to, and organize digitized and digital information, as well as a key contemporary digital heritage endeavor in itself. Capitalizing on this dual nature of the project, this article introduces Wikipedia as a digital gateway to and site of an active engagement with cultural heritage. We have developed the open source and freely available analysis architecture Contropedia to examine already existing volunteer user-generated participation around cultural heritage and to promote further engagement with it. Conceptually, we employ the notion of memory work, as it helps to treat Wikipedias articles, edit histories, and discussion pages as a rich resource to study how cultural heritage is received and (re)worked in and across languages and cultures. Contropedias architecture allows for the study of the negotiations around and appreciation of cultural heritage without assuming an unchallenged and universal understanding of cultural heritage. The analysis facilitated by Contropedia thus sheds light on the contentious articulation of perspectives on tangible and intangible heritage grounded by conflicting conceptions of events, ideas, places, or persons. Technologically, Contropedia combines techniques based on mining article edit histories and analyzing discussion patterns in talk pages to identify and visualize heritage-related disputes within an article, and to compare these across language versions. In terms of digital heritage, Contropedia presents a powerful tool that opens up a core resource to cultural heritage studies. Moreover, it can form part of a conceptually grounded, technically advanced, and practically enrolled infrastructure for public education that opens up the dynamic formation of both knowledge about cultural heritage and new forms of digital cultural heritage that show a considerable amount of friction.

Quali-quantitative methods beyond networks: Studying information diffusion on Twitter with the Modulation Sequencer:

Although the rapid growth of digital data and computationally advanced methods in the social sciences has in many ways exacerbated tensions between the so-called ‘quantitative’ and ‘qualitative’ approaches, it has also been provocatively argued that the ubiquity of digital data, particularly online data, finally allows for the reconciliation of these two opposing research traditions. Indeed, a growing number of ‘qualitatively’ inclined researchers are beginning to use computational techniques in more critical, reflexive and hermeneutic ways. However, many of these claims for ‘quali-quantitative’ methods hinge on a single technique: the network graph. Networks are relational, allow for the questioning of rigid categories and zooming from individual cases to patterns at the aggregate. While not refuting the use of networks in these studies, this paper argues that there must be other ways of doing quali-quantitative methods. We first consider a phenomenon which falls between quantitative and qualitative traditions but remains elusive to network graphs: the spread of information on Twitter. Through a case study of debates about nuclear power on Twitter, we develop a novel data visualisation called the modulation sequencer which depicts the spread of URLs over time and retains many of the key features of networks identified above. Finally, we reflect on the role of such tools for the project of quali-quantitative methods.