Ethné Swartz

Business Continuity Management: time for a strategic role?

Abstract Against a background of increasing threats, business continuity management (BCM) has emerged in many industries as a systematic process to counter the effects of crises and interruptions, although its potential to play a more strategic role is still largely under-explored. This article examines the organisational antecedents of BCM and develops a conceptual approach to posit that BCM, in actively ensuring operational continuity, has a role in preserving competitive advantage. Such value preservation is central to the business continuity/business strategy relationship, and gives rise to the central purpose of the paper; to discuss whether firms’ BCM can be seen as strategic rather than purely functional. If so, what form does such provision take in terms of planning, organisation and culture? Evidence from six UK-based financial services firms illustrates differing approaches to business continuity, with two firms showing BCM provision more clearly aligned towards a mission-critical strategic role. Practical precepts for implementation are presented, together with a diagnostic drawing attention to the key determinants of enhanced value preservation.

A methodology for researching the process of information management in small firms

Describes the combination of research methods used to investigate the process of Information Management (IM) in small firms. IM was defined as encompassing all management issues related to Information Systems (IS) and involving processes relating to planning, organization, control and technology.A large body of literature details the issues associated with IM in large organizations, assisting the understanding of the processes involved in this organizational context. This is not the case for small firms. Due to the different situational context of small firms, it is essential that the issues associated with IM be made explicit. Argues that a “between‐methods” triangulated approach is most suitable for researching IM in small firms, enabling cross‐validation of data yielded by different methods. The research approach was inductive, making use of a combination of quantitative and qualitative methods. A mailed questionnaire study was conducted to identify macro level phenomena which were investigated at a later stage by developing case studies of four companies which had participated in the questionnaire study. This second phase of the research provided rich data on phenomena which occur at the micro level. The use of multi‐site studies overcame the problems associated with the specificity of single case studies. The findings of the two research strategies were reconciled using Grounded Theory; conclusions were drawn and models generated for use by other researchers.

Out of sight, out of mind: the limitations of traditional information systems planning

Offers a crisis management critique of the information systems and contingency planning literature and puts forward recommendations for disaster recovery. The internal and hardware focus of disaster recovery permits only partial examination of the causes of disasters and seeks to treat their effects or symptoms rather than to prevent them. Concludes with a series of recommendations for information systems planners. Information systems crises should be perceived as the result of an interaction between a number of internal and external factors. Preventing information systems crises, therefore, requires attention to complex system issues.

THROUGH A FRACTURED LENS: WOMEN ENTREPRENEURS AND THE PRIVATE EQUITY NEGOTIATION PROCESS

Access to financial resources remains an important aspect of new venture start-up and growth strategies. While women still obtain a small amount of total private equity investment, they are increasingly involved in developing high growth ventures which may be attractive investment opportunities for venture capitalists and business angels. Contract, or term sheet, negotiation is an important stage of the investment process. Although gender-related differences in negotiation styles are well documented in other fields, they have not been examined in entrepreneurship. This research utilizes a mixed method study of gender and negotiation strategies employed during the private equity investment process.

Ubuntu ‐ the spirit of African transformation management ‐ a review

The idea of “African Management” is compelling when considering the complex social and organizational changes under way in South Africa today. Sets out to critically evaluate the concept of “African Management” as used by Mbigi and Maree (1995). Argues that, while the book contains many weaknesses, it documents an idiosyncratic, but valuable view for interpreting the world. Further argues that it is important to compare this view with management theory which has been developed in the West in order to understand the similarities and differences that may exist, and how these might best be exploited to achieve healthy organizations.

Using a multiple method and mixed mode approach to examine women entrepreneur negotiating styles

Purpose – The purpose of this study is to explore an optimal research design for research on women entrepreneurs involved in negotiating term sheets for private equity capital. This research explores new ways for researchers to connect with such current “invisibles” through the use of a mixed method and mixed mode research design to expand sampling options and secure respondent participation. The authors discuss existing data sets that have been used as secondary sources for data on financing of companies and consider their inadequacy for research questions about process issues in negotiation. The authors present process-related findings regarding the efficacy of the research design. Design/methodology/approach – This paper reviews research on research methodology, incorporating a discussion of practices outside of the entrepreneurship discipline to discover effective practices for identifying respondents and data not currently captured in entrepreneurship data sources. The respondents were found through ...

STILL A MAN'S WORLD? SECOND GENERATION GENDER BIAS IN EXTERNAL EQUITY TERM SHEET NEGOTIATIONS

Women increasingly start and lead growth ventures yet receive a small proportion of external equity funding. Term sheet negotiation is a pivotal moment for obtaining growth capital. We employ a multi-method, mixed mode research design to explore strategies of women entrepreneurs who have negotiated term sheets and discuss our quantitative findings. Results indicate that women entrepreneurs in our sample worked hard to achieve optimal outcomes yet come up short because of exogenous and endogenous factors linked to second generation gender bias in the negotiation process. Propositions for future research are generated given the results of this exploratory research.

Opt-e-scrip, Inc.

Opt–e–scrip, Inc., has developed a patented test for determining the efficacy of drugs in individual patients so that doctors can prescribe the drug that really works for each person. In addition, test results show that older, less expensive drugs are often as or more efficacious than the newer, expensive drugs pushed by manufacturers. It, thus, benefits physicians, patients, and drug benefit payers. However, the company has had difficulty entering the market, given its complexity and their lack of resources. The test remains a product in search of an application and a customer willing to pay for its usage.