Eugenia Cacciatori

The Dynamic Limits of Specialization: Vertical Integration Reconsidered

Existing studies, largely based in transaction cost economics, approach the issue of vertical scope as the decision of the individual firm about whether to make or buy, given the set of existing markets and well defined vertical segments. However, recent research has shown that the ability to make or buy should not be taken for granted. We argue that this applies not only to dis-integration, but also to re-integration, which often demands new ‘all-in-one’ markets. Drawing on the British building industry, we develop an inductive framework to explain why, after long periods of vertical specialization, industries shift to vertical reintegration. We observe that various groups, including professionals, play an active role in shaping the nature and the boundaries of the industry, facilitating the onset of vertical specialization, which, in turn, shapes a number of increasingly distinct knowledge bases in the industry, defining the trajectories along which capabilities evolve over time. As specialization in scope begets specialization in knowledge, difficulties in managing technical and organizational interdependencies arise, especially in the face of changing environmental conditions. The gap between what the vertically specialized system can produce, and what a changing environment demands, sets in motion a process of experimentation with integrated service provision, which is strengthened by broader social forces such as the deinstitutionalization of professions, or changes in demand structure. Reintegration is advanced by firms seeking to protect their position; enter new, related markets; or find new ways of leveraging their capabilities: Firms strategize to change their institutional environment, helping to create new all-in-one, integrated markets.

Resolving Conflict in Problem‐Solving: Systems of Artefacts in the Development of New Routines

This paper argues that, in order to understand the development process of new routines, we have to look at the emergence of systems of artefacts rather than at individual artefacts in isolation. The paper proposes a typology of artefacts understood as material objects that are the product of human activity and analyses their interactions in the case of an integrated engineering design consultancy engaged in the effort of developing a new bidding routine. The evidence from the case study shows that agents reinforce and extend the patterns of action that individual artefacts support by bundling different types of artefacts, and that in so doing, they extend the reach and influence of the community to which they belong. This study shows that the problem-solving and truce aspects of routines are worked out in the design of these systems of artefacts.

Knowledge transfer across projects: Codification in creative, high-tech and engineering industries

The use of codification to support knowledge transfer across projects has been explored in several recent, and mostly qualitative, studies. Building on that research, this article puts forward hypotheses about the antecedents of knowledge codification, and tests them on a sample of 540 inter-organizational projects carried out in the creative, high-tech and engineering industries. We find that the presence of strong industry norms governing the division of labour discourages knowledge transfer through codification, as suggested by the existing qualitative studies. The presence of a system integrator plays an important role in driving the use of codification for knowledge transfer, to some extent embodying an organizational memory in volatile project environments. Finally, the level of use of administrative control in the project is a robust predictor of attempts to transfer knowledge via codification. When these antecedents are taken into account, the novelty of products and services plays a smaller role than previously found in determining the use of codification.

Networked Resource Access and Networked Growth: A Double Network Hypothesis on the Innovative Entrepreneurial Firm

Through an empirical study on new innovative entrepreneurial firms, we test the hypothesis that there are positive complementarities between firms’ networked access to human, technical and financial resources and the networked growth of those firms. This “double network hypothesis” supports a view of entrepreneurial firms generating value through shifting combinations of resources and growing by external networks, rather than as a necessarily unique combination of highly specific resources. In addition, the test of complementarities between types of networks bringing resources to the firm and types of networks through which growth occurs, contributes a much needed specification of the sources of complementarities among organizational practices, at least as far as network practices are concerned.

Exploring inter-organizational paradoxes: Methodological lessons from a study of a grand challenge

In this article, we outline a methodological framework for studying the inter-organizational aspects of paradoxes and specify this in relation to grand challenges. Grand challenges are large-scale, complex, enduring problems that affect large populations, have a strong social component and appear intractable. Our methodological insights draw from our study of the insurance protection gap, a grand challenge that arises when economic losses from large-scale disaster significantly exceed the insured loss, leading to economic and social hardship for the affected communities. We provide insights into collecting data to uncover the paradoxical elements inherent in grand challenges and then propose three analytical techniques for studying inter-organizational paradoxes: zooming in and out, tracking problematization and tracking boundaries and boundary organizations. These techniques can be used to identify and follow how contradictions and interdependences emerge and dynamically persist within inter-organizational interactions and how these shape and are shaped by the unfolding dynamics of the grand challenge. Our techniques and associated research design help advance paradox theorizing by moving it to the inter-organizational and systemic level. This article also illustrates paradox as a powerful lens through which to further our understanding of grand challenges.

Who talks to whom about what? How interdisciplinary communication and knowledge of expertise distribution improve in integrated R&D labs

Abstract Although several studies have examined the impact of open workspaces, there is still an on-going debate about its advantages and disadvantages. Our paper contributes to this debate by shedding light on three issues: the effect of open workspaces on (1) the flow of communication along and across hierarchical lines; (2) the content of communication; and (3) the specificities of open integrated laboratories. Our findings derive from a longitudinal case in a large pharmaceutical company that has relocated some R&D teams from enclosed to multi-space offices and labs. The relocation has resulted in (a) increased interdisciplinary communication, particularly at lower hierarchical levels, (b) a shift of the location of discussions and the content of conversations and (c) an improved knowledge about expertise distribution. Practitioner Summary: Communication is essential in knowledge-driven organisations. This article examines the impact of a relocation of R&D employees from enclosed to multi-space offices and labs on communication patterns. We explain how the new environment fosters interdisciplinary communication, shifts the location of discussions and increases the knowledge of expertise distribution.