F Bianco

Internet and supply chain management: adoption modalities for Italian firms

Purpose – The aim of this paper is threefold: giving a description of how much internet‐based tools are used in inter‐firm supply chain relationships in Italy; analysing the different adoption behaviours of such tools held by Italian firms; and describing the main features of the firms using the internet for supply chain (SC) management, in terms of structures, players, processes and governance.Design/methodology/approach – The paper is based on a survey carried out by involving Italian firms having more than 50 million euros turnover: 1,458 firms were involved and 463 answered, with a 31.8 per cent response rate. Firm referents were first‐level managers from SC, distribution, procurement or the IT/IS areas. The questionnaire was designed in five sections investigating: general SC features; internet‐based tools diffusion; main effects in terms of efficacy, effectiveness and customer value; relationships governance; general information about the firm.Findings – Three adoption modalities can be pointed out:...

The role of content management systems in publishing firms

This paper investigates the interaction between technological and organizational parameters. Recent studies have been focused on the information and communication impact on organizational parameters, owing to the growing need to acquire and process information. We focus on the impact of the content management system on publishing firms and through the study of ten Italian cases we identify the socio-technical context which favor the adoption of technology as well as the organizational parameters influenced by the technology use.

Inter-Firm Relationship Governance in the Internet Era: Evidences From an Italian Survey

This contribution presents some results of the research „Internet and supply chain management: new organisational and managerial models“ based on a survey on 1458 firms operating in Italy and having more than 50 million euros turnover. 463 firms have taken part in the research, with a 31,8 % response rate.