Femida Handy

Public Perception of "Who is a Volunteer": An Examination of the Net-Cost Approach from a Cross-Cultural Perspective

Our aim is to enhance the knowledge regarding how the public assess and rate volunteerism. We begin by first developing the model for understanding the potential use of the net-cost concept in eliciting the publics subjective perceptions on the extent to which certain activities are perceived as volunteerism. Four hypotheses relevant to the use of the net-cost concept are developed. We developed a questionnaire consisting of 50 case scenarios and applied it in Canada, India, Italy, Netherlands, and Georgia and Philadelphia in the United States, each with a sample of 450 adults or more. With one exception, our net-cost hypotheses are supported, suggesting that the public perception of volunteering is strongly linked with the costs and benefits that accrue to the individual from the volunteering activity, and that this result holds true across different cultures. Finally, we suggest directions for future research that can shed further light on the relationship between net cost and public good.

A Cross-Cultural Examination of Student Volunteering: Is It All About Résumé Building?

This research adopts the utilitarian view of volunteering as a starting point: we posit that for an undergraduate student population volunteering is motivated by career enhancing and job prospects. We hypothesize that in those countries where volunteering signals positive characteristics of students and helps advance their careers, their volunteer participation will be higher. Furthermore, regardless of the signaling value of volunteering, those students who volunteer for utilitarian reasons will be more likely to volunteer but will exhibit less time-intensive volunteering. Using survey data from 12 countries (n = 9,482), we examine our hypotheses related to motivations to volunteer, volunteer participation, and country differences. Findings suggest that students motivated to volunteer for building their résumés do not volunteer more than students with other motives. However, in countries with a positive signaling value of volunteering, volunteering rates are significantly higher. As expected, students motivated by résumé building motivations have a lower intensity of volunteering.

Valuing Volunteers: An Economic Evaluation of the Net Benefits of Hospital Volunteers

The use of volunteers in hospitals has been an age-old practice. This nonmarket community involvement is a distinctive aspect of North American life. Hospitals may be attracted to increase the use of volunteers, both to provide increased quality of care and to contain costs. Hospitals rely on the use of professional administrators to use the donated time of volunteers efficiently. This study examines the benefits and costs of volunteer programs and derives an estimate of the net value of volunteer programs that accrue to the hospitals and volunteers. In particular, the costs and benefits to hospitals are detailed. Using 31 hospitals in and around Toronto and surveying hospital volunteer administrators, hospital clinical staff members, and volunteers themselves, a striking pay-off for hospitals was found: an average of

Immigrant Volunteering A Stepping Stone to Integration

6.84 in value from volunteers for every dollar spent—a return on investment of 684%. Civic and community participation is indeed valuable.

Social and cultural origins of motivations to volunteer a comparison of university students in six countries

This article investigates volunteering by immigrants. It examines if and how volunteering experiences can attenuate the effects of relocation for immigrants as they seek to regain social and human capital lost in the migration process. Based on analysis of 754 surveys, 33 focus groups, and 34 in-depth interviews, the authors explore the volunteering experiences of immigrants in ethnic congregations in four Canadian cities. Using a grounded theory approach, they propose a conceptual framework that delineates factors at the individual and organizational levels. Although individual-level factors are useful determinants of volunteer participation, for immigrants organizational factors are also an important part of the picture. These factors influence immigrants’ volunteer participation rates and the intensity of their participation. The benefits of volunteering include the enhancement of social and human capital, which provides a stepping stone for the integration of immigrants into the host society.

The Interchangeability of Paid Staff and Volunteers in Nonprofit Organizations

Although participation in volunteering and motivations to volunteer (MTV) have received substantial attention on the national level, particularly in the US, few studies have compared and explained these issues across cultural and political contexts. This study compares how two theoretical perspectives, social origins theory and signalling theory, explain variations in MTV across different countries. The study analyses responses from a sample of 5794 students from six countries representing distinct institutional contexts. The findings provide strong support for signalling theory but less so for social origins theory. The article concludes that volunteering is a personal decision and thus is influenced more at the individual level but is also impacted to some degree by macro-level societal forces.

The Demand for Volunteer Labor: A Study of Hospital Volunteers

This article examines the interchangeability of paid and volunteer labor. It reports on estimates and prevalence of such interchangeability through a series of studies of Canadian nonprofits: two national surveys of nonprofit organizations and case studies of two hospitals. The first study found evidence that volunteers were replacing paid staff and that paid staff were replacing volunteers, sometimes in the same organization. The second study explored this pattern further and found the percentage of tasks that were interchangeable. The third study found that about two-thirds of the organizations in the sample agreed that the interchangeability of tasks occurred, but the data indicated that it was limited to about 12% of tasks, not dissimilar to the estimates from the case studies. The implications of the results are discussed, and a model for the interchangeability of paid and volunteer labor is presented.

Reputation as Collateral: An Economic Analysis of the Role of Trustees of Nonprofits

The authors challenge the assumption that organizations are willing to use all the volunteer labor available to them. Rather, they are influenced by the costs incurred of utilizing volunteer labor. This article provides a modest first look at the demand for volunteers by nonprofit institutions. Specifically, the article presents an economic analysis of the demand of volunteer labor by hospitals in the Toronto area and examines some of the factors that may determine the hospitals’ willingness to use volunteer labor. Using data generated from 28 hospitals in Toronto, which use a total of more than 2 million volunteer hr per year, the authors show that the quantity of volunteer hours demanded is a decreasing function of their costs. Other factors such as productivity, output, and labor market institutions also influence the demand for volunteers.

Monitorial citizens or civic omnivores? Repertoires of civic participation among university students

The role of the board of trustees of nonprofits (NPs) is to legitimize the nonprofit by signaling to consumers that the nonprofit can be trusted and is able to supply the services it offers. Therefore, nonprofits invite people with appropriate attributes such as reputation and wealth to endorse the organization by lending their names to it. Such people provide their reputations to NPs as collateral. It is the exposure of trustees to the potential loss of this collateral that enhances consumer and donor trust in NPs. This article expands these ideas and yields several results on the attributes of desirable and willing trustees.

Volunteering and Volunteers: Benefit-Cost Analyses

In present-day societies, the extent to which young people still participate in civic life is an important matter of concern. The claim of a generational “decline” in civic engagement has been contested, and interchanged with the notion of a “replacement” of traditional engagement by new types of participation, and the emergence of the “monitorial citizen” who participates in more individualized ways. Concurrently, this study explored the assumption of a “pluralization” of involvement, advancing a new concept: the “civic omnivore,” characterized by an expanded civic repertoire. Drawing data from a sample of 1,493 Belgian and Dutch university students, we identify five repertoires of participation such as, disengaged students, classical volunteers, humanitarian citizens, monitorial citizens, and civic omnivores. Our findings support the pluralization thesis, by showing that young citizens are not exclusively engaged in new monitorial ways, yet also expand their civic repertoire by combining traditional and new forms in more complex ways.