Franklin Gyamfi Agyemang

A qualitative insight into key determinants of knowledge sharing in a public sector institution in Ghana

The purpose of this study was to examine the factors influencing knowledge sharing in a public sector institution in Ghana. A case study of the factors influencing knowledge sharing among employees at Afigya Kwabre District Assembly in the Ashanti Region of Ghana was used as the research design. The purposive sampling technique was used to select the sample. A semi-structured interview guide was used for data collection. The data was analyzed using the thematic analysis technique. The study found mutual trust, respect and care for one another, the quest for organizational success, education and experience level of employees as the significant factors influencing knowledge sharing in the Afigya Kwabre District Assembly.

The effects of knowledge sharing and knowledge application on service recovery performance

This study set out to discover the effects of knowledge sharing (KS) and knowledge application (KA) on service recovery performance (SRP) through survey-based research. The population of the study consisted of front-line employees of hotels in Accra. The study found significant and positive effects of both KS and KA on SRP. Data were analysed using linear and multiple regression.

The Role of Culture in Knowledge Sharing in a Public-Sector Organization in Ghana: Revisiting Hofstede’s Model

The purpose of this study was to ascertain the role of culture in knowledge-sharing drawing on Hofstede’s culture framework. The case study research design was employed as the research design. Semistructured interview guide was used as the data gathering instrument. Data analysis was done using the thematic analysis technique. Under power distance, four themes were identified as being crucial in knowledge sharing in Afiya Kwabre District Assembly. These factors are decision-making involvement, power and status, delegation of responsibilities, and respect and fairness. In addition, three major themes emerged under uncertainty avoidance—broadening knowledge, job security, and group membership.

The effects of demographic variables on knowledge sharing

Purpose – This study aims to find the role of demographic variables in knowledge sharing among teachers in senior high schools. The relationship between demographic variables and knowledge sharing has not been clearly established in the existing literature. Design/methodology/approach – The survey research design was used as a methodology for the study. The participants of the study were senior high school teachers. These participants were selected using convenience sampling technique. Questionnaire was used as instrument for data collection. Data were anaylsed using descriptive statistics and multiple regression. Findings – The study found that male teachers share more of their knowledge than female teachers. Additionally, first degree holders were found to share their knowledge more than Higher National Diploma holders. Originality/value – This study has established the relationship between demographic variables and knowledge sharing among senior high school teachers in Ghana.

Knowledge sharing among teachers: the role of the Big Five Personality traits

Purpose - The purpose of this study was to ascertain the effect of personality traits on knowledge-sharing attitude and behaviour among teachers. Design/methodology/approach - The study employed a survey research. Convenience sampling technique was used to select the sample of 300 respondents out of which 247 was used in the final analysis. Data was analysed using hierarchical regression. Findings - The results indicate that the Big Five Personality traits have effects on knowledge-sharing attitude and behaviour of teachers. With the exception of conscientiousness trait, all the traits used in this study cause a significant change in the variations of the knowledge-sharing attitude and behaviour of the teachers. Research limitations/implications - The main limitation of the study is the use of the convenient sampling technique in choosing the subject; however, this was because there was no sampling frame, making it difficult to use probability-sampling technique. Originality value - This study contributes to the growing literature on the relationships among personality traits and knowledge sharing attitude and behaviour.

Examining the relationship between trustworthiness and students’ attitudes toward knowledge sharing

Purpose This study aims to ascertain the relationship between trustworthiness and students’ attitudes toward knowledge sharing. Design/methodology/approach For this study, the authors used the survey research design technique. Data were collected from students pursuing a degree in Business and Administration. Convenience sampling technique was used to select the participants. A total of 400 students participated in the study. Multiple linear regression was used to analyze the data. Findings The results show that trustworthiness, integrity, benevolence and ability have a positive relationship with students’ attitudes toward knowledge sharing. Originality/value Studies investigating the relationship between trustworthiness and students’ attitudes toward knowledge sharing is rare, especially in Ghana.

Community Libraries in Ghana: The Struggle, Survival, and Collapse

ABSTRACT There are many community libraries in Ghana. Most of these libraries are established by non-governmental agencies, district assemblies, affluent or well-to-do individuals, and individuals with higher educational credentials hailing from these rural areas as memorial. There are many benefits that can be derived from the establishment of these libraries. Notwithstanding the numerous potential benefits of community libraries, many of these community libraries in Ghana have collapsed. The ones which are operating are fighting a battle of survival, struggling with numerous challenges. This article shines more light on the problems and challenges facing community libraries in Ghana and makes recommendations based on review of literature on the various challenges facing rural or community libraries elsewhere, and their proposed solutions.

Social media adoption among university students: the role of gender, perceived usefulness and perceived ease of use

Social media adoption has been phenomenal especially among the youth. This study seeks to examine the effect of perceived usefulness, perceived ease of use and gender on social media adoption. The survey research design was used in this study to provide a basis for the generalisation of the findings of this study. The respondents were mostly youth and were selected using convenience sampling technique. Data was analysed using multiple regression. The findings indicate that, perceived usefulness and perceived ease of use significantly predict social media adoption. However, there is no significant difference between males and females on adoption of social media. The implications of the results for the youth, teachers, technologist, marketers and developers of information systems have been put forward.

The role of agreeableness trait and communal organisational culture in knowledge sharing

Several factors have been found to either facilitate or impede knowledge sharing. This study sought to examine the role of agreeableness trait and communal organisational culture in knowledge sharing. It used the survey research technique as the research design. The convenient sampling technique was used to select 234 respondents. Questionnaire was used as the data collection instrument. Data were analysed using multiple linear regression. The results indicate that both agreeableness trait and communal organisational culture significantly predict knowledge sharing, however, communal organisational culture predicts knowledge sharing more than agreeableness trait. Recommendations have been provided at the end of the study.

Dialogic communication on universities in Ghana libraries’ websites

– This study aims to ascertain the contents of universities in Ghana libraries’ websites and find the dialogic potential of the websites. , – A qualitative content analysis technique was used. The sample includes the libraries’ websites of universities in Ghana that have received presidential charter. A checklist was developed to assess the content of the websites. In assessing the dialogic potential of the websites, Kent and Taylors’ framework was used. , – Findings from the study show that Ghanaian universities libraries’ websites are providing only static information about libraries and their services. The libraries’ websites are deficient in providing vital information on newspapers, print journals, frequently asked questions and date of post. Again, findings of the study indicate that universities in Ghana libraries’ websites have poor dialogic features. , – There is no study investigating the dialogic potential of universities in Ghana libraries’ websites.