Friederike Schultz

CSR communication: quo vadis?

Purpose – This paper aims to introduce the special issue on CSR communication attached to the First International CSR Communication Conference held in Amsterdam in October 2011. The aim of the introduction is also to review CSR communication papers published in scholarly journals in order to make a summary of the state of CSR communication knowledge.Design/methodology/approach – The existing literature on CSR communication was approached via systematic review. with a combination of conventional and summative qualitative content analysis. The final dataset contained 90 papers from two main business and management databases, i.e. EBSCOhost and ProQuest.Findings – Papers were coded into three main categories. The results show that the majority of the papers are concerned with disclosure themes. Considerably less salient are papers that fall under process‐oriented themes and the outcomes/consequences of CSR communications. The most important outlets for CSR communication‐related topics are Journal of Business...

Financial news and market panics in the age of high-frequency sentiment trading algorithms

Whether financial news may contribute to market panics is not an innocent question. A positive answer is easily used as a legitimation to limit the freedom of financial journalists. Long-term effects of news are moreover inconsistent with the Efficient Market Hypothesis (EMH), which maintains that new information gives immediately rise to a new equilibrium. The EMH is under discussion, however, as a result of the transformation of financial markets and of financial journalism due to new economic thoughts, new communication theories, high-frequency trading and high-frequency sentiment analysis. As a case study of a market panic we show the impact of US news, UK news and Dutch news on three Dutch banks during the financial crisis of 2007–9. To avoid market panics, financial journalists may strive for greater transparency, not only on asset prices and corporate philosophies, but also on network dependencies in the worldwide financial markets.

The Mediating Role of the News in the BP Oil Spill Crisis 2010 How U.S. News Is Influenced by Public Relations and in Turn Influences Public Awareness, Foreign News, and the Share Price

The paper explains antecedents and consequences of news during the BP oil spill crisis by analyzing newspaper and internet coverage as well as financial indicators. The study establishes the roles of routines in financial journalism and of BP’s public relations efforts in building the U.S. media agenda. The U.S. media agenda in turn bears a classic agenda-setting effect on public awareness, an intermedia agenda-setting effect on foreign media, and a stakeholder agenda-setting effect on financial markets. A second-level attribute agenda-setting post-hoc study reveals that these first-order agenda setting effects depend on the resonance of specific problems and solutions with specific interests and a specific frame of mind. Financial stakeholders, for example, reacted negatively to news about judicial accountability, but positively to press releases about BP’s skills in implementing solutions. The findings contradict research which states that the news in classic media merely mirrors share prices.

Frame Complexity and the Financial Crisis: A Comparison of the United States, the United Kingdom, and Germany in the Period 2007–2012

Communicative complexity concerns the variety of issues and stakeholders (agenda complexity) and their associations (frame complexity) in the news. One issue may dominate news in crises (9/11, Katrina), but as soon as complexity recovers, uncertainty may decrease and the public mood may improve. The financial crisis in the United States, the United Kingdom, and Germany (2007-2012) offers an example. An automated content analysis was applied to over 160,000 newspaper articles. Frame complexity decreased until the spotlight fell on the demise of Bear Stearns and Lehman Brothers (2008). The subsequent gradual recovery was only partly interrupted by the euro crisis. A Vector AutoRegression time series analysis shows that increasing frame complexity may indeed have fostered the recovery of financial markets and consumer confidence.Communicative complexity concerns the variety of issues and stakeholders (agenda complexity) and their associations (frame complexity) in the news. One issue may dominate news in crises (9/11, Katrina), but as soon as complexity recovers, uncertainty may decrease and the public mood may improve. The financial crisis in the United States, the United Kingdom, and Germany (2007–2012) offers an example. An automated content analysis was applied to over 160,000 newspaper articles. Frame complexity decreased until the spotlight fell on the demise of Bear Stearns and Lehman Brothers (2008). The subsequent gradual recovery was only partly interrupted by the euro crisis. A Vector AutoRegression time series analysis shows that increasing frame complexity may indeed have fostered the recovery of financial markets and consumer confidence.

Frame complexity and the Financial Crisis: a comparison of the United States, the United Kingdom and Germany 2007-2012

Communicative complexity concerns the variety of issues and stakeholders (agenda complexity) and their associations (frame complexity) in the news. One issue may dominate news in crises (9/11, Katrina), but as soon as complexity recovers, uncertainty may decrease and the public mood may improve. The financial crisis in the United States, the United Kingdom, and Germany (2007-2012) offers an example. An automated content analysis was applied to over 160,000 newspaper articles. Frame complexity decreased until the spotlight fell on the demise of Bear Stearns and Lehman Brothers (2008). The subsequent gradual recovery was only partly interrupted by the euro crisis. A Vector AutoRegression time series analysis shows that increasing frame complexity may indeed have fostered the recovery of financial markets and consumer confidence.Communicative complexity concerns the variety of issues and stakeholders (agenda complexity) and their associations (frame complexity) in the news. One issue may dominate news in crises (9/11, Katrina), but as soon as complexity recovers, uncertainty may decrease and the public mood may improve. The financial crisis in the United States, the United Kingdom, and Germany (2007–2012) offers an example. An automated content analysis was applied to over 160,000 newspaper articles. Frame complexity decreased until the spotlight fell on the demise of Bear Stearns and Lehman Brothers (2008). The subsequent gradual recovery was only partly interrupted by the euro crisis. A Vector AutoRegression time series analysis shows that increasing frame complexity may indeed have fostered the recovery of financial markets and consumer confidence.

Frame Complexity and the Financial Crisis: A Comparison of the United States, the United Kingdom, and Germany in the Period 2007-2012: Frame Complexity and the Financial Crisis

Communicative complexity concerns the variety of issues and stakeholders (agenda complexity) and their associations (frame complexity) in the news. One issue may dominate news in crises (9/11, Katrina), but as soon as complexity recovers, uncertainty may decrease and the public mood may improve. The financial crisis in the United States, the United Kingdom, and Germany (2007-2012) offers an example. An automated content analysis was applied to over 160,000 newspaper articles. Frame complexity decreased until the spotlight fell on the demise of Bear Stearns and Lehman Brothers (2008). The subsequent gradual recovery was only partly interrupted by the euro crisis. A Vector AutoRegression time series analysis shows that increasing frame complexity may indeed have fostered the recovery of financial markets and consumer confidence.Communicative complexity concerns the variety of issues and stakeholders (agenda complexity) and their associations (frame complexity) in the news. One issue may dominate news in crises (9/11, Katrina), but as soon as complexity recovers, uncertainty may decrease and the public mood may improve. The financial crisis in the United States, the United Kingdom, and Germany (2007–2012) offers an example. An automated content analysis was applied to over 160,000 newspaper articles. Frame complexity decreased until the spotlight fell on the demise of Bear Stearns and Lehman Brothers (2008). The subsequent gradual recovery was only partly interrupted by the euro crisis. A Vector AutoRegression time series analysis shows that increasing frame complexity may indeed have fostered the recovery of financial markets and consumer confidence.