Gabrielle Peko

Mobile environments and innovation co-creation processes & ecosystems

The process of value creation was traditionally driven almost exclusively within the firm. Product design and production were performed with minimal input from consumers, and the role of the consumer was witnessed only at the end of the product development process. Co-creation is generally considered by innovative firms that seek to achieve or maintain strategic competitiveness in the marketplace as a highly valuable progression in open innovation. Although extensive research results exist on innovation co-creation between firms and consumers, a coherent understanding of the application of such co-creation in mobile environments is missing in the literature. We consider opportunities that mobile technologies introduce to further develop co-creation. Based on an extensive literature review of innovation co-creation processes and ecosystems, we identify the key problems, issues, and requirements. We then develop an innovation co-creation framework with two levels of abstraction to organize the enablers, capabilities, and characteristics. We then suggest a roadmap with four stages for realizing a mobile innovation co-creation ecosystem.

Adaptive Sustainable Enterprises: A Framework, Architecture and Implementation

Enterprises that want to compete in today’s dynamic markets need to be able to respond to the ever-increasing rates of change. At the same time enterprises strive to be ever more sustainable in terms of economic, environmental, societal, and cultural concerns. Enterprises are being challenged at all levels to meet the demands for sustainability and in a manner that can handle the complexity that is present. In this paper we suggest that enterprises need to integrate sustainability objectives with adaptive approaches to manage complexity and uncertainty. The overarching objective of the research is to explore how an enterprise can become both adaptive and sustainable by interweaving the deliberate and emergent in the context of strategy, organization, process, and information. This research seeks to model and develop several artefacts that assist with responses to complexity and uncertainty while also supporting goals of sustainability. In particular, we propose context aware adaptive and sustainable concepts, framework, lifecycle, architecture, and a prototypical implementation.

Ubiquitous Individual Information Systems

There is more computing power in your smart phone now than all the computers used by NASA in 1969 to place man on the moon.

A Context Adaptive Framework for IT Governance, Risk, Compliance and Security

The technological solutions offered today evolve at a rapid pace, as this happens, risk management and security practices are becoming more relevant and in fact, now a necessity for most growing organisation. Governance, Risk management and compliance (GRC) are established and well-adhered functions in a business which have individually always been very important in business management. As individual topics, the application of all concepts have been fundamental for businesses in order to manage risks. However, over the years, the term GRC was developed and applied to describe the integration between the various areas due to the reason that a monolithic approach between the functions was no longer feasible in successful management of business risk. However IT GRC has been dealt with an isolated manner from IT Security. In this paper we explore IT GRC and Security and propose an integrated context adaptive framework that addresses the problems of monolithic approaches.

Competing in a Rapidly Changing World: Elements and Models of an Adaptive Chinese Organization

China is attracting increasing attention because of its rapidly emerging economy. With development becoming increasingly sophisticated, the business environment in China is going through a transformational stage. Organizations in China have to be able to adjust to social, economic, cultural and technical changes by being adaptive. Adaptive organizations have been studied for some time, with investigations stemming from research on organizational change, organizational learning and complex adaptive systems. According to the literature, adaptive organizations maintain competitive advantage by adjusting their strategies, organizational structures, business processes and information systems. This paper focuses on a textile manufacturer in China. A case study approach is used to address how a manufacturing organization adapts in the Chinese business environment and to determine the key elements of adaptive organizations. Company strategy, leadership, networks, capability, communication and external environment were found to be the six key elements that enable the manufacturer to be adaptive. Interestingly, the evidence from the case study indicated that agility was not critically important to an adaptive manufacturer in the Chinese textile industry. It was found that the external environment significantly hinders adaptive behaviors, and that government policies play an important role in this. Interdependent relationships among the six key elements are illustrated using a series of structural and behavioral models.

Introduction to the Social Shopping Minitrack

With the recent emergence in OSNs like Facebook and Twitter, more studies appear with regard to information search using OSN (Watts, Dodds, & Newman, 2002). Online social media such as blogs, wikis, and social networks are improving speed and reinventing communication. The usage of online social networks (OSN) is changing the e-commerce society from transaction-based to relationship-based (Kim & Srivastava, 2007). OSN are increasingly being used to obtain information, opinions, and to view discussions to make shopping decisions. Often consumers are faced with purchase dilemmas and there are many questions in mind that could potentially affect the outcome of the purchase decision.

Introduction to the Social Computing for Sustainability Minitrack

Sustainable management aspires towards balancing and integrating social, economic and environmental dimensions. Existing roadmaps, frameworks and systems do not comprehensively support sustainable transformation nor do they allow decision makers to explore interrelationships and influences between the sustainability dimensions. Equally, the usage of social computing (SC) and in particular online social networks (OSN) is growing rapidly, yet there is a poor understanding of how they can provide support, influence and change sustainable practices at the individual and corporate levels. Increasingly we find individuals and organizations are using SC/OSN to share and benchmark their sustainability practices and key performance indicators. At one end of the spectrum we have organizations engaging and participating on issues of environmental and societal concern and at the other end we have individuals who are sharing their daily achievements in terms of their exercise, health, and diet. This mini track looks across this entire spectrum where SC/OSN is being used to support, share, measure, benchmark, model, quantify, qualify sustainability goals, practices, performances, indicators with the aim of achieving or enhancing the sustainability of individuals, families, organizations, supply chains, and society as a whole.

Adaptive Sustainable Enterprises

Enterprises that want to compete in today’s dynamic markets need to be able to respond to the ever-increasing rates of change. At the same time enterprises strive to be ever more sustainable in terms of economic, environmental, societal, and cultural concerns. Enterprises are being challenged at all levels to meet the demands for sustainability and in a manner that can handle the complexity that is present. In this paper we suggest that enterprises need to integrate sustainability objectives with adaptive approaches to manage complexity and uncertainty. The overarching objective of the research is to explore how an enterprise can become both adaptive and sustainable by interweaving the deliberate and emergent in the context of strategy, organization, process, and information. This research seeks to model and develop several artefacts that assist with responses to complexity and uncertainty while also supporting goals of sustainability. In particular, we propose context aware adaptive and sustainable concepts, framework, lifecycle, architecture, and a prototypical implementation.

Enhancement of Innovation Co-creation Processes and Ecosystems Through Mobile Technologies

The process of value creation was traditionally driven almost exclusively within the firm. The role of the consumer was seen only at the end of the product development process. However, as the emergence of the Internet and its related technologies resulted in greater product variety there was a need for accelerating the innovation process. The concept of co-creation has been presented as a highly valuable trend and the next progression in open innovation. While extensive research has been conducted on innovation co-creation between firms and consumers, a coherent understanding of its application in the mobile environments has not been achieved. This paper explores the general evolution of the innovation co-creation paradigm and the opportunities mobile technologies bring in further developing this. An innovation co-creation framework is proposed along with a roadmap that provides a more detailed understanding of how to implement the components to realise the necessary innovation co-creation ecosystem.

Cross-Organisational decision support: an agent-enabled approach

Decision support systems (DSS) are typically built for efficiency but fail to address flexibility in support for decision makers in modern organisations. They provide insufficient resources and inadequate support for decision makers to manage the processes for solving complex problems. They are not adaptive to user requirements. The above situation worsens when cooperation or collaboration is needed among decision makers across organisations. As technology progresses, there is an increasing opportunity for addressing these deficiencies. To address these problems we leverage the power of component independence and modelling concepts for designing a DSS framework to support this process. We develop a flexible distributed DSS architecture to realise the proposed framework using an agent paradigm. The architecture is then implemented, refined and validated with a prototype.