Gaby Ramia

Loneliness and International Students: An Australian Study

In a study of international student security, consisting of 200 intensive interviews with students, resident onshore in Australia, it was found that two thirds of the group had experienced problems of loneliness and/or isolation, especially in the early months. According to Weiss, students experience both personal loneliness because of the loss of contact with families and social loneliness because of the loss of networks. Both forms of loneliness are at times exacerbated by their experiences in institutional sites. The article discusses the coping mechanisms that students use. It identifies a third kind of loneliness experienced by international students, cultural loneliness, triggered by the absence of the preferred cultural and/or linguistic environment. This can affect even students with adequate personal and social support. Thus, same-culture networks are often crucial for international students. Yet same-culture networks are not a universal panacea: They cannot substitute for adequate pastoral care by universities or ensure satisfactory engagement with local cultures, so some causes of cultural loneliness often remain. The article concludes that the creation of stronger bonds between international and local students in the educational setting, helping international students to remake their own cultural maps on their own terms, is key to a forward move on loneliness.

International Student Security and English Language Proficiency

“International student security” refers to the international student’s maintenance of a stable capacity for self-determining human agency. The article focuses on the role of English-language proficiency in the security of students from English as Foreign Language countries, drawing on evidence from a program of semistructured interviews with 200 international students. The interviews show that language proficiency is a pervasive factor in the human security of the international students in all domains inside and outside the classroom. There is a strong link between language proficiency and the capacity for active human agency. Both findings confirm prior research literature. The article concludes with implications for practice and for further research.

International student‐workers in Australia: a new vulnerable workforce

In the period immediately preceding the 2007 Australian election, much attention was accorded to the impact of the nation’s labour laws on vulnerable employees. This debate centred on specific groups including women, youth, migrants and workers on individual employment contracts. International students, by contrast, were ignored in the debate. This omission reflects the fact that though three million students study outside their home country, this community has not previously made an appearance in the labour studies literature. In this paper, we address this omission by depicting the work experience of 200 international students studying in Australian higher education institutions. We argue that a much greater proportion of international students participate in the labour market than earlier research has indicated and that in many cases they are compelled to accept very poor conditions of employment. Furthermore, we suggest that as major sponsors of international student visas, universities should inform and protect students’ labour rights and that given the dire situation of many they must become a recognised part of the vulnerable‐worker debate.

The ‘new contractualism’, social protection and the Yeatman thesis

An important characteristic of public policy formulation over the 1980s and 1990s, particularly in the English-speaking countries, has been the increasing use of contractual principles as regulatory tools. The ‘new contractualism’ represents the recent re-emergence and adaptation of the social contract of the 17th and 18th centuries and the classical legal contract that emerged in the 19th century. The work of Anna Yeatman provides the most cogent and influential, non-neo-liberal scholarly appraisal of the new contractualism. Yeatman argues that the current contractualist agenda is consistent with equality of opportunity, occasioning a redefinition of citizenship so as to improve on the discourse of social protection. This paper argues that any attempt to remove social protection – flawed though it is – from discussions of the new contractualism is artificial. The social justice implications of such a position are perilous, for policy formulation has not yet entered a phase in which social protection can be superseded in a way which does not violate the rights of the socio-economically disadvantaged.

A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide

The paper contributes to debates on non-profi t strategy, fi rst by arguing that intellectual capital (IC) can be utilised as a non-profi t strategic management conceptual framework and second by highlighting nuances in the meaning and signifi cance of IC. In responding to the public management agendas of government, non-profi t organisations (NPOs) have had to commercialise their strategies. On the basis of data from in-depth interviews with 35 senior non-profi t managers across 22 large Australian social service non-profi t organisations (SSNPOs), the analysis confi rms that IC assists SSNPOs in managing the social‐commercial divide, but that managers’ understandings of the IC concept are often different to those contained in the IC literature. IC scholars suggest that IC is synergetic with its components being inter-dependent. The managers perceived that very few inter-relationships existed between IC components. Implications of the theory‐practice divide for non-profi t strategy are discussed. Research limitations and future research direction are presented in the paper.

The Compliance Challenge: Implications for Social Security in the People's Republic of China

Discussion of social security compliance in developing societies has mainly focused on systemic administrative and operational issues. The article argues that analysis of compliance calls also for frameworks which draw lessons from nation-specific policy circumstances and comparisons of social protection regime types. Using such an approach, it also examines social security compliance in the context of China. Four considerations are found to be central to improved compliance: the sustainability of economic growth, trust in social institutions and regulations, the differing social values inherent in regime types, and institutional inertia accumulated in Chinas existing policy path.

The pastoral care of international students in New Zealand: is it more than a consumer protection regime?

Student security is a composite social practice that includes the domains of consumer rights, entitlement to a range of welfare supports and pastoral care, and freedom from exploitation and discrimination. Three traditions shape the systems used for managing and regulating international student security in the nations that export education: pastoral care, consumer protection and quasi-citizenship. Each has different implications for the positioning of students as agents. This study used semi-structured interviews with 70 international students from nine countries in two contrasting universities. It investigated the provision of international student security, including the distinctive New Zealand regime of security, regulated by the National Code of Practice for the Pastoral Care of International Students. This Code binds provider institutions and the International Education Appeal Authority, and permits Code-based claims by students from providers. The study found that international students in New Zealand have varying expectations of student security, which draws eclectically from all three traditions. There are gaps in the coverage of pastoral care, including the areas of financial matters and intercultural relations. Where the Code does provide protection, its provisions are not always fully implemented, such as for accommodation assistance. More seriously, there is little knowledge among students of the Code of Practice and their Code-based entitlements, and almost no knowledge of the Appeal Authority. Numerous students testified to poor information flow. This limits not only their capacities as quasi-consumers and their access to pastoral services – so that in practice, the New Zealand system is similar to the Australian system, which is explicitly limited to consumer protection – but even their ability to fully utilize consumer protection. This defect renders the promise of a regulated pastoral care regime grounded in active student agency largely inoperative.

Globalisation, Institutions and Interests: Comparing Recent Changes in Industrial Relations Policy in Australia and New Zealand

Abstract This article explores the possibilities for an integrated theoretical framework which is capable of explaining similarities and differences in national industrial relations policies in the context of globalisation. The first half of the article reviews three theoretical frameworks that can be used to compare industrial relations developments in different countries- simple globalisation, the new institutionalism and a material interest approach to political economy. It argues that whilst institutionalist arguments tend to dominate analysis of the effects of globalisation on national patterns of industrial relations, a model which combines institutionalist and material interest approaches can overcome some of the anomalies attendant in institutionalist analysis. The second section demonstrates the benefits of an integrative theoretical framework for explaining patterns of industrial relations reform in Australia and New Zealand during the 1980s and 1990s. The article concludes by examining the implications of this discussion for broader debates about relationship between globalisation and national patterns of public policy.

Study-work-life balance and the welfare of international students

Cross-border education has become a global market and policy makers have turned their attention to the welfare of international students. As a window into student wellbeing this article introduces and analyses the concept of ‘study- work-life balance’ (SWLB). Evidence is utilised from a highly internationalised university in Australia, which has the worlds highest per capita enrolment of international students. A mixed research design is adopted consisting of 537 surveys of enrolled students and 21 in-depth semi-structured interviews with university staff. The findings suggest shortcomings in a policy agenda which focuses mainly or only on students’ academic experiences. Interrogating student welfare moves debate beyond traditional conceptions of the ‘overseas student experience’ and encourages scholars to view international students as deserving of rights which extend beyond the educational and the economic, into employment and work and life outside university.

The Relationship between Governance Networks and Social Networks: Progress, Problems and Prospects

A governance networks literature that uses social network analysis has emerged, but research tends to be more technical than conceptual. This restricts its accessibility and usefulness for non-quantitative scholars and practitioners alike. Furthermore, the literature has not adequately appreciated the importance of informal networking for the effective operation of governance networks. This can hinder inter-disciplinary analysis. Through a critical review, this article identifies four areas of challenge for the governance networks literature and offers four corresponding, complementary sets of concepts from the social network analysis field: (a) the difference between policy networks and governance networks, (b) the role and status of people in governance networks, (c) the ‘dark side’ of networks and the role of power differentials within them and (d) network evaluation and the question of ‘what works’ in network management. The article argues that a less technical, more accessible account of social network analysis offers an additional lens through which to view governance networks.