Giuditta Pezzotta
University of Salento
Network
Latest external collaboration on country level. Dive into details by clicking on the dots.
Publication
Featured researches published by Giuditta Pezzotta.
ICServ 2013 - First International Conference on Serviceology | 2014
Giuditta Pezzotta; Roberto Pinto; Fabiana Pirola; Sergio Cavalieri
The service industry is recognized as a central element of modern economies. Services represent an important topic both for practitioners and researchers: although they may contribute substantially to a company’s bottom line, they still lack a methodological support and a systematic study for the design phase. To make service provision profitable in the long term, it is of utmost relevance to balance the excellence in the value channel to the customer with a high efficiency and productivity of the service processes. In this respect, simulation can support companies during their service engineering process by providing a support in the identification of the best scenario, as well as a qualitative and quantitative assessment of the company’s decisions. Nonetheless, no specific service-oriented simulation software is available on the market. Therefore, this chapter aims at comparing two simulation software solutions originally oriented to the manufacturing area. Through a real-case example, we discuss a comparative analysis between two widespread commercial simulation software, evaluating which one is the most suitable to be used in the service contexts.
XVIII Summer School Francesco Turco. A CHALLENGE FOR THE FUTURE: the role of industrial engineering in a global sustainable economy | 2013
Giuditta Pezzotta; Roberto Pinto; Fabiana Pirola; Paolo Gaiardelli; Sergio Cavalieri
Archive | 2017
Giuditta Pezzotta; Sergio Cavalieri; David Romero
XXI Summer School Francesco Turco 2016 - SMART MANUFACTURING: NEW PARADIGMS FOR A SMARTER WORLD | 2016
Giuditta Pezzotta; Roberto Sala; Fabiana Pirola; Ana Rita Campos; Antonio Margarito; Ana Correia; Sophia Fotia; Dimitris Mourtzis
COMMUNICATIONS IN CYBERNETICS, SYSTEMS SCIENCE AND ENGINEERING | 2016
Giuditta Pezzotta; Alice Rondini; Fabiana Pirola; Roberto Pinto
XX Summer School "Francesco Turco" - Industrial Systems Engineering | 2015
Alice Rondini; Fabiana Pirola; Angela Fanelli; Arianna Spini; Giuditta Pezzotta; Mohamed-Zied Ouertani
2° Congresso Nazionale del Coordinamento della Meccanica Italiana, Ancona, 25-26 Giugno 2012 | 2012
Daniele Regazzoni; Giuditta Pezzotta; Stefano Persico; Sergio Cavalieri; Caterina Rizzi
Archive | 2018
Giuditta Pezzotta; Fabiana Pirola; Roberto Sala; Antonio Margarito; Paulo Pina; Rui Neves-Silva
Archive | 2017
Paolo Gaiardelli; Giuditta Pezzotta; N. Arduini
XXI Summer School Francesco Turco 2016 - SMART MANUFACTURING: NEW PARADIGMS FOR A SMARTER WORLD | 2016
Paolo Gaiardelli; Giuditta Pezzotta; Rossella Migliorati; Marzia Morgantini