Gyewan Moon

Case Study: A business process-oriented method of KM solution design: A case study of Samsung Electronics

Improving how knowledge is leveraged in organizations for improved business performance is today considered as a major organizational change. Knowledge management (KM) projects are stigmatized as demanding, fuzzy and complex, with questionable outcomes-more than 70% of them do not deliver what they promised. A case of Samsung Electronics mobile branch we present shows how KM projects can be more successful if they are treated as business process-oriented organizational change projects. Both organizations and academia can stand on the shoulders of giants as previous experience and research in that area is rich. Adding the KM flavor to such organizational change is the goal of this case study; the learning outcomes include a six-step KM solution design method, a justification for the business process level of analysis and managerial action, and the need for modest and just-do-it approach when introducing KM-related organizational interventions.

Ideological Foundations of Perceived Contract Breach Associated With Downsizing: An Empirical Investigation

This paper explores the effects of three managerial ideologies on the degree of psychological contract breach perceived in connection with a downsizing event. Results from surveys conducted in the U.S. and Singapore suggest that a strong belief in the ideologies of market competition or shareholder interest reduces the perceived contract breach associated with a downsizing, while strong belief in the third ideology, the ideology of employee worth, has the opposite effect. Theoretical implications and suggestions for future research are discussed.

Benchmarking open and cluster innovation: case of Korea

Purpose – The purpose of this paper is to examine a development model of the Korean IT industry based on the concept of open and cluster innovation and reveal the synergistic effects between the textile and electronic industries.Design/methodology/approach – The analytical data on the Gumi Cluster are panel data mostly from the 1970s‐2000s. The specific case studies are based on the field research and in‐depth executive interviews for four firms.Findings – Through analysis of the innovation structure of the Gumi Cluster, the paper found that the Korean electronics industry has successfully caught up with first movers like the Japanese and US electronics industries. In this catch‐up process, industrial clusters of the Korean electronic industry took on an open cluster and sought open and cluster innovation through collaborating with foreign firms and the other industries like the textile industry for making a rapid catch‐up.Research limitations/implications – The contribution of this study is to highlight ...

Implementation of product strategy with differentiated standards

This paper examines the relationships between mobile communication standards and product development strategy from a product architecture perspective. A product architecture model is useful in analysing research issues related to mobile phone product development. Samsung Electronics (SE)’s unique organisational capabilities are essential components of its product architecture strategy. This case study suggests several practical implications. First, implementing an effective product strategy requires that organisations are capable of managing different standards and platforms. Organisational networking capabilities enable rapid development and deployment of increasing product volume and variety in a changing global economy. Secondly, efforts to increase market positions within IT industries (the mobile industry in particular) have resulted in the adoption of global standards as an essential priority and as a competitive product positioning strategy. This requires timely implementation of strategic change initiatives (e.g., changes in technology standards). Third, managing product architecture is a strategic process that seeks a necessary balance between: 1 modularity demands for greater market access through rapid network production systems 2 integrality requirements for greater competitiveness through keeping technological core capabilities in-house. The analysis conducted in this article may be extended to software specialisation processes for advanced as well as emerging markets.

Effective implementation of Communities of Practices (CoPs) in a knowledge habitat: a case study of Samsung Electronics

It is critical for an organisation to acknowledge, nurture, and utilise the potential pool of knowledge that resides in individuals and teams. Although Communities of Practices (CoPs) have been recognised as an effective vehicle for taking advantage of explicit and tacit knowledge within an organisation, little is known about the factors that facilitate and impede their birth and growth. Accordingly, this study provides a research framework that organises and manages CoPs in a knowledge habitat. In addition, it illustrates the usefulness of the research framework by conducting a case study at Samsung Electronics. Management implications are also discussed.

Entrepreneurship: conceptualised model on strategic decision making

Partially building on the decision thinking process model, we introduce a new model from a cognitive perspective in regards to entrepreneurial decision making. The study addresses the psychological dimensions involved in the decision-making phenomena and its relation to how entrepreneurs make strategic decisions. We develop factors based on the literature review and an analysis allowed us to interview eight entrepreneurs. Fundamentally, all the factors we propose tie into the entrepreneurs vision: thus the outcome is a successful strategic decision. The study sheds light into areas which past literature has overlooked, and has paved the way for academics to view entrepreneurship from a psychological perspective. Further, we suggest adaptation of the model would make a suitable management tool to aid decision making. This research has in turn broadened the field of knowledge regarding entrepreneurial behaviour and its relation to the decision making process.