H C Shiva Prasad

A Case Study Approach for Evaluation of Employee Training Effectiveness and Development Program

Employee training and development creates positive impact on basic functions of an organisation to expand human capital and contend in a quickly changing business world. This study aims to evaluate the effectiveness of employee training program in the MNC. Utilizing the Kirkpatrick’s four levels of evaluation model, this study particularly inspects the responses of the employees to the training programs, the level of employees learning, the employee’s behaviour on the job effect of the training on the worker’s state of mind that is attitude of the employees. The research was carried to evaluate the effectiveness of training program in quality department at multinational company. This case study approach explores the effectiveness of a training programme of an organisation by using Kirkpatrick model. The research methodology used in this study was survey data collection method. The Data survey questionnaire based on Kirkpatrick model. Present study includes all employees of Quality department as sample for this study. Data analysis was carried out utilizing the SPSS 20 software and questionnaire reliability was tested using the (Cronbachs alpha) test and was found more than (Alpha=0.7). A paired sample T-test was directed and it has been found that the employees find the training program more effective. This study analyzed experimentally four stages of measuring training effectiveness with the help of questionnaire. The result of hypothesis determines four levels have significant impact on training program.

Performance Assessment of Indian Software Professionals

The purpose of this paper is to develop and validate an instrument/scale to assess the performance of Indian software professionals (SPs). Data were collected from 441 software and senior software engineers from eight Indian software firms. The team leaders assessed the performance of software and senior software engineers on 16 items. The software engineers self-reported their experience, need for achievement, and need for social power. The financial performance (FP) of the software firms where the software engineers were working was procured from secondary sources.The exploratory and confirmatory factor analyses of scores on 16 items of the instrument suggest six dimensions of performance. They are work-efficiency, personal resourcefulness, inter- and intra-personal sensitivity, productivity orientation, timeliness, and business intelligence. The dimensions have reliability and high convergent validity. SPs having more years of experience, higher need for achievement, and higher need for social power are high performers. The (low) high performing SPs are from firms that have (lower) higher FP. Human resource managers can evaluate the performance of SPs holistically on six dimensions for training, reward administration, job rotation, and promotion decisions.This paper develops a behavioural instrument to assess the performance of Indian SPs.

Optimization of Process Time in the Creation and Updation of Technical Publication Documents Using Business Process Reengineering: Case Study

The creation of Technical Publication documents in industries is the last hurdle of the Product life cycle, since the engineering details of a product are taken in the beginning of the design stage itself. When design undergoes significant changes in the product life cycle, it is very difficult to reflect the latest engineering details in the technical publication documents as a result enormous amount of rework has to be done which may result in delay in shipping the supporting documents like Parts Manual, Repair Manual, Owners Guide, Installation Instructions to the customers along with the end product. The aim of this study is to present an Davenport Method which is a Business Process Reengineering (BPR) Methodology, where all the documents of XYZ company are standardized using Darwin Information Typing Architecture standard, by incorporating this standard in the document brings drastic reduction in time during the Creation and updation of Technical Publication documents based on the change notice in this company. Paired sample t test is used to determine whether there is significant reduction in time for the creation and Updation of Manuals before and after Reengineering, this is done by using Statistical Package for Social Sciences software(SPSS).