Hanne Louise Jensen

Performative work in tourism.

The aim of this study was to investigate the characteristics of performative work that aims to create experiences for visiting tourists. It reports on qualitative research conducted among frontline employees working in three tourist attractions on the island of Lolland in Denmark, namely Lalandia holiday centre, Knuthenborg Safari Park, and the Medieval Centre. Results show that despite the variety of performative work, which includes service work, professional presentation and enactment, all types have two common features. First, recognition from visitors is a key reward when undertaking performative work. For many workers, the performative aspect has contributed to their personal development, especially where self‐control at work contributes to enhancing self‐esteem. Second, performative work is also often vulnerable, involving various emotional strategies to cope with its challenges. While research traditions relating to performative and emotional labour provide the background, the analytical sections also apply theoretical approaches drawn from other fields, most notably theories on the working environment and recognition.

The life and influence of the 1925th Chicagomap

Abstract This article traces the life and influence of the 1925th Chicagomap produced by Ernest Watson Burgess. The map was produced as part of the work of the Chicago school of Sociology evolving around identifying and decoding the various types of local communities and identifying zones characterized by less attachment and community. Once produced the 1925th Chicagomap and the thoughts behind it gets a life of their own. This article examine how the map and the thoughts behind it occur in different geographical contexts, amongst various urban scholars and in newer research regarding the relation between local attachment and residential location, and the article concludes that the performativity of the map is very potent as it works by inspiring and supporting new maps as well as being a partner in conflicting dialog.