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Hannelore Crijns

Ghent University

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Publication

Featured researches published by Hannelore Crijns.

Computers in Human Behavior | 2017

How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation

Hannelore Crijns; Veroline Cauberghe; Liselot Hudders; An-Sofie Claeys

Journal of Business Research | 2017

Who says what during crises? A study about the interplay between gender similarity with the spokesperson and crisis response strategy

Hannelore Crijns; An-Sofie Claeys; Veroline Cauberghe; Liselot Hudders

EMAC 2017 | 2017

The Use of Ambiguity Markers in Crisis Communication and the Moderating Role of Source of Information Disclosure

Hannelore Crijns; Veroline Cauberghe; An-Sofie Claeys; Liselot Hudders

Tijdschrift Voor Communicatiewetenschappen | 2016

Facebook als corporate communicatie tool voor bedrijven? Een inhoudsanalyse van de communicatiestrategieën van gereputeerde Belgische bedrijven op de sociale netwerksite

Hannelore Crijns; Liselot Hudders; Veroline Cauberghe; An-Sofie Claeys

Archive | 2018

The active role of stakeholders in corporate communication: A multi-vocal approach of communication in turbulent times

Hannelore Crijns

Etmaal van de Communicatiewetenschap 2018 | 2018

Belgium in shock : insights from a content analysis of stakeholders’ tweets during the terrorist attacks in Brussels

Hannelore Crijns; Liselot Hudders; Veroline Cauberghe

Public Relations Review | 2017

Terrorism threat in Belgium : the resilience of Belgian citizens and the protection of governmental reputation by means of communication

Hannelore Crijns; Veroline Cauberghe; Liselot Hudders

Crisis 5 Conference: Risk and crisis communication in the digital age | 2017

Twitter and terrorism: insights from a content analysis of tweets during the terroristic attacks in Brussels

Hannelore Crijns; Liselot Hudders; Veroline Cauberghe

Tijdschrift voor Communicatie­wetenschap | 2015

Facebook als corporate-communicatietool voor bedrijven?

Hannelore Crijns; Liselot Hudders; Verolien Cauberghe; An-Sofie Claeys

Archive | 2015

How to deal with Facebook comments during a product-harm crisis? The impact of a personalized organizational response to supportive vs. non-supportive comments of consumers

Hannelore Crijns; Veroline Cauberghe; Liselot Hudders; An-Sofie Claeys

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Collaboration

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Liselot Hudders

Ghent University

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Veroline Cauberghe

Ghent University

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An-Sofie Claeys

Katholieke Universiteit Leuven

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Verolien Cauberghe

Ghent University

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