Hideko Aida

A Study on Communication Activity and Social Skills of Nursing Organization

In this study, a quantitative rating of the communication using the device (behavior sensor) which enabled the measurement of communication and social skills in the hospital, was implemented. The subjects of this study were two hospitals. The measurement of communication used the behavior sensor which electronic badges were capable of measuring social signals, it was measured for two weeks. The result of the communication activity between staffs was 58.0 min per day. In comparison with the communication time, male nurses were more than one and a half times larger than females (p < 0.001). Particularly, male nurses tended to regard cooperation as more nurses regardless of job status or sex. According to the result of social skills, more experienced nurses had high skill. In the GP analysis of the communication time, the skill of emotion processing of an upper rank group was higher than a lower rank group (p < 0.1). These observations led to the speculation that a male nurse made more communication in the workplace, and cooperated with more nurses. In addition, the nurse who had high communication skills tended to have high expression skill of one’s feelings.