Hui Shan Loh

Managing port-related supply chain disruptions (PSCDs): a management model and empirical evidence

ABSTRACT In the contemporary port business environment, port resilience is of paramount importance for supply chain continuity. A result of the increased integration of ports into supply chains is ports’ potential to supply chain disruptions. This paper introduces a PSCD management model that incorporates the application of risk management, business continuity management, and quality management theories with the purpose of increasing port resilience such that supply chain continuity is enhanced. To validate this model, primary data were collected from samples of port operators and port authorities and analyzed using structural equation modeling with AMOS 22.0. The results indicate that managing PSCD using the management model contributes positively to the identification of internal and external opportunities and through that to port’s resilience of internal operations. This, in turn, positively influences port’s financial health and market reputation. The management model has several managerial and academic implications as it offers meaningful insights on policy development as well as theory building.

Management of disruptions by seaports: Preliminary findings

Purpose – The function of a port has evolved from a platform providing simple loading and unloading activities to a gateway that opens up numerous opportunities that proliferate economic benefits. The effects of globalization and modern supply chain trends have reinforced the role that ports play in supply chains. This calls for contemporary studies on supply chain management to expand to address the management of supply chain disruptions that originate from port operations. The purpose of this paper is to provide perspectives from the industry on the proposed management model that seeks to address port-related supply chain disruptions (PSCD). Design/methodology/approach – In-depth interviews were conducted with professionals from the port management and port users to preliminarily substantiate the findings. Findings – A list of port-related supply chain threats was first identified and their occurrences were analyzed. Then, through the interviews with the management of industry players, the factors which...

Portfolio of port-centric supply chain disruption threats

Purpose The purpose of this paper is to provide a risk assessment of port-centric threats that may have adverse effects on supply chain continuity from the perspectives of port operators and port users, thereby determining the significance of these threats to supply chain disruptions. Design/methodology/approach Drawing on literature review and reported cases, 19 port-centric disruptive events were identified. Subsequently, surveys were conducted to collect data from 102 port operators and 123 port users worldwide on the frequencies and consequences of the identified port-centric disruptive events. Risk matrices were then generated to compare the perspectives of port operators and port users. Findings The results show that threats related to the planning of port resources require the highest level of attention. This highlights important areas for port managers seeking to improve port resilience and supply chain continuity through a more prudent management of risks. Research limitations/implications The results help port managers understand where they should establish strategic capability to increase port resilience and enhance sustainability to benefit port users. However, the study could be further enhanced by evaluating the threats based on different regions of ports and port users and making recommendations for port operators to undertake. Originality/value The findings of this paper are significant as they provide an analysis of data gathered from international port operators and port users. Risk matrices have been widely applied in many industries, yet no studies have been conducted to develop a portfolio of port-centric risks at a scale as large as this paper.