J. Nabukenya

A Theory-Driven Design Approach to Collaborative Policy Making Processes

In this paper, we consider improving collaborative policy making processes. We suggest Collaboration Engineering (CE) as an approach that can be useful in enhancing these processes. However, CE needs a theoretical basis to guide the design. This basis is provided by the quality dimensions and the causal theory. We therefore present a theory that provides an understanding of what makes good policies in policy making. This understanding should lead to design choices that should be taken into account to design quality collaborative policy making processes. To determine the quality dimensions of good policies, we use field exploratory studies and literature in the policy making domain research. Furthermore, we consider cause and effect relationships for these quality dimensions to derive the theory.

Collaboration Engineering For Incident Response Planning: Process Development and Validation

Many organizations have plans for incident response strategies. Despite incident response planning (IRP) being an essential ingredient in conjuring security planning procedures in organizations, extensive literature reviews have revealed that there are no collaborative processes in place for such a crucial activity. This study proposes a design for a facilitated incident response planning process using technology such as GSS. Three sessions were conducted and an analysis of the sessions revealed that the facilitated IRP process design held up strongly in terms of efficiency, goal attainment, and session participant satisfaction. Future research implications entail devising an all-encompassing integrative general approach that would be applicable to any form of corporate security development planning process