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Dive into the research topics where Jack Whalen is active.

Publication


Featured researches published by Jack Whalen.


international conference on software engineering | 2006

The problem of knowledge decoupling in software development projects

Yutaka Yamauchi; Jack Whalen; Nozomi Ikeya; Erik Vinkhuyzen

In our ethnographic investigation of software integration projects a recurrent pattern emerges. The detailed understanding leaders have of the design and development decreases over time as they become busier and busier attending meetings, creating documents, and resolving issues and thus cannot spend much time on design or development work. As a result, their leadership becomes increasingly decoupled from the work of the project. We discuss various dimensions of this problem.


Archive | 2011

LEARNING IN DOING: SOCIAL, COGNITIVE AND COMPUTATIONAL PERSPECTIVES

Margaret H. Szymanski; Jack Whalen

HAL is a multi-disciplinary open access archive for the deposit and dissemination of scientific research documents, whether they are published or not. The documents may come from teaching and research institutions in France or abroad, or from public or private research centers. L’archive ouverte pluridisciplinaire HAL, est destinée au dépôt et à la diffusion de documents scientifiques de niveau recherche, publiés ou non, émanant des établissements d’enseignement et de recherche français ou étrangers, des laboratoires publics ou privés. Practices of distributed intelligence and designs for education Roy D. Pea


Reflections: The Sol Journal | 2002

Community Knowledge Sharing in Practice: The Eureka Story

Daniel G. Bobrow; Jack Whalen


Archive | 2000

Workplace Studies: Expert systems in (inter)action: diagnosing document machine problems over the telephone

Jack Whalen; Erik Vinkhuyzen


Archive | 2011

Making work visible : ethnographically grounded case studies of work practice

Margaret H. Szymanski; Jack Whalen


human factors in computing systems | 2003

Information use of service technicians in difficult cases

Yutaka Yamauchi; Jack Whalen; Daniel G. Bobrow


Ethnographic Praxis in Industry Conference Proceedings | 2007

Teaching organizational ethnography

Nozomi Ikeya; Erik Vinkhuyzen; Jack Whalen; Yutaka Yamauchi


Ethnographic Praxis in Industry Conference Proceedings | 2005

ETHNOGRAPHY AND PROCESS CHANGE IN ORGANIZATIONS: METHODOLOGICAL CHALLENGES IN A CROSS-CULTURAL, BILINGUAL, GEOGRAPHICALLY DISTRIBUTED CORPORATE PROJECT

Elizabeth F. Churchill; Jack Whalen


Archive | 2011

Ethnographically Informed Technology for Remote Help-giving

Jacki O'Neill; Peter Tolmie; Stefania Castellani; Antonietta Grasso; Frederic Roulland; Margaret H. Szymanski; Jack Whalen


Archive | 2011

Making Work Visible: Communal Knowledge Sharing

Jack Whalen; Daniel G. Bobrow

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Peter Tolmie

University of Nottingham

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