Jacqueline Moore

Dialogue: Leading With Emotion

While people can and do make rational, logical arguments about their actions and intentions, we are fundamentally driven by our emotions.

Debate: Taking Sides

Strategic conversation takes three forms — debate, discourse (or discussion) and dialogue — and the three tend to work in sequence in a programme of change.

Leadership Unplugged The Organization as a Nexus of Conversations

Senior executives cannot control organizations, but can only influence them and their identities through conversation with stakeholders.

Discussion: The Complexity of Change

Organizations are complex systems comprised of a medium sized number of intelligent individuals who act on the basis of local knowledge. None of these individuals can know the whole picture of what’s going on in and for the organization.

Discussion: Making Sense in Senseless Times

Leadership Unplugged sees senior executive behaviour as a mixture of sensegiving and sensemaking. Sensegiving in that senior executives should articulate their view of the future as best they can. Sensemaking in that the aim of senior executives is to help colleagues, subordinates and other stakeholders to make sense in their own way.

Debate, Discussion and Dialogue

Leadership Unplugged is a practical guide to the art and science of strategic conversation. It tells you clearly: 1. what should be on your leadership agenda 2. who should be in the conversation 3. and how to influence the people around you to bring the strategy to life.

What is Leadership Unplugged

Leadership Unplugged is a practical guide to the art and science of strategic conversation. It tells you clearly: 1. what should be on your leadership agenda 2. who should be in on the conversation 3. and how to influence the people around you to bring your strategy to life.

Debate: Communication Strategies

In the early phase of change, methods of opening up the debate and promoting a vision for the future are required — this is the telling phase of change.

Discussion: Leading Opinions

In discourse or discussion, the increasing number of people and groups to deal with makes it difficult to control the agenda and the content of strategic conversations.

Postscript: Strategy Unplugged and Organizations Unplugged

If Leadership Unplugged is a philosophy of the way we actually lead through conversation, then our next volume, Strategy Unplugged, takes a pragmatic view of how firms actually ‘do’ strategy. Figure 13.1 highlights our conception of how the values and skills of Leadership Unplugged are at the core of how we do strategy.