James A. Euchner

The CHI management community

This SIG will provide those interested in the interplay between management and HCI the opportunity to explore this subject and the ongoing development of the Management Community at the CHI conferences.

Usability from the CIO's perspective

There is significant frustration among business leaders and CIOs concerning the success of their systems in the field. There is an equal frustration among HCI professionals at the marginalized role that usability often plays in systems development efforts. These frustrations are, to a large extent, two sides of the same coin. This panel will consider how CIOs manage the apparently competing challenges of faster/better/cheaper systems and the time and money required for developing highly usable systems. They will discuss the strategies and techniques that they use to integrate usability into systems design and development.