Janice Anne Rohn

What makes strategic usability fail?: lessons learned from the field

This panel asks a group of well-known usability practitioners what is keeping us from achieving the penetration of strategic usability within organizations. Eight panelists describe the lessons they learned while attempting to make usability pervasive in different organizational environments.

Usability in Practice: user experience lifecycle - evolution and revolution

The practice of usability and user-centered design must integrate with many other activities in the product development lifecycle. This integration requires political savvy, knowledge of a wide variety of methods, flexibility in using methods, inspiration, and innovation. The speakers and their colleagues have met these requirements and describe their experience fitting various methods into design and development efforts. This forum highlights their successes and setbacks.

Managing user experience teams: lessons from case studies, and establishing best practices

This workshop focuses on managing cross-disciplinary user experience teams to achieve product and corporate success. The workshop brings together a diverse group of leaders in order to create a set of case studies to illuminate challenges and success factors. Emphasis is placed on cross-disciplinary teams, corporate culture and environment, organizational structure, and international considerations. The goal of the workshop is to develop a set of contingent, specific, and applicable guidelines for managing user experience teams in a variety of circumstances based on case studies.

SIG on unpacking strategic usability: corporate strategy and usability research

Stephanie Rosenbaum Judee Humburg Janice Rohn President J.L. Humburg Associates Manager, Usability Labs Tee-Ed, Inc. 377 McKendry Drive and Services P.O. Box 1905 Menlo Park, CA 940152919 Sun Microsystems, Inc. Ann Arbor, MI 48106 Voice: l-650-328-0144 2550 Garcia Avenue, MPK 18-107 Voice: l-734-995-1010 Fax: l-650-328-1327 Mountain View, CA 94043-l 100 Fax: l-734-9951025 judee@pacbell.net Voice: l-650-786-6367 Stephanie @ teced.com

Invited panel: managing UX teams: insights from executive leaders

A number of well-known corporations were earlier adopters of creating and building User Experience departments, which has resulted in a small set of executive leaders in User Experience who have decades of corporate User Experience management experience. This session is an interview of some of these executive leaders to learn how the field has changed over the decades, their recommendations for best practices, lessons learned, and their vision for the future. The panel will be of interest to managers, practitioners and those who work closely with these teams, including developers, project managers, market researchers, test managers, and executives.

Managing UX teams

This SIG will serve two purposes: as a forum to share the results from the two-day CHI workshop, and also as a forum for the management community to discuss topics of interest.

How Does Usability Research Improve 21St Century Product Design

Usability research is dramatically affecting product design in the 21st century. Five user experience and research managers from cutting-edge Silicon Valley companies discuss the strategic relationship between user research and product design, organizational processes that succeed in helping user research and user experience design improve products, and whats different about user research and user experience design for Internet companies and Web sites.

On Leading Design

This SIG will serve two purposes: to share the results of previous CHI leadership and management panels, workshops, and to provide forum for the management community to discuss topics of interest.

Leadership beyond the UX box

This forum is dedicated to maximizing the success of HCI practitioners within the frenetic world of product and service design. It focuses on UX strategy approaches, leadership, management techniques, and above all the challenge of bringing HCI to peer-level status with longstanding business disciplines such as marketing and engineering. --- Daniel Rosenberg, Editor

Leading Design Teams and Organizations

This SIG will serve multiple purposes: as a forum to share the results from previous CHI leadership and management panels, workshops and current trends, and also as a forum for the management community to discuss topics of interest.