Jeffrey Marshall

Managing different generations at work

As Boards Shrink, Responsibilities GROW

Succession planning is key to smooth process: how well internal succession is handled says much about a company's ability to groom its next generation of leaders, in finance and elsewhere. Companies that do it right have well-engineered processes and a commitment to thoroughness

Whatever happened to the 'paperless' society? Predictions that businesses would largely be paperless by now have gone unmet. While there has been considerable progress, it's not as much as some would have liked or expected

Corporate social responsibility: hard choices on soft issues; Pro-environmental announcements from global giants like General Electric and JPMorgan Chase have spotlighted corporate social responsibility. Yet, there's no mandate to promote such issues in the U.S., where some companies are clearly more proactive than others. Meanwhile, Europeans have brought "green" issues to the forefront

The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World

Followership: How Followers are Creating Change and Changing Leaders

SaaS: taking the worry out of service

The perils of revenue recognition: there are few more troublesome areas in accounting. Recent actions against companies like Computer Associates and Lucent Technologies point out the continuing opportunities for fudging or outright fraud

Open Innovation: The New Imperative for Creating and Profiting from Technology