Jenine Beekhuyzen

Qualitative Case Studies on Implementation of Enterprise Wide Systems

The book brings together recent qualitative research studies in enterprise-wide implementations. The collection is useful as a teaching case for academia, a student reference and also for academics, researchers and IT practitioners who wish to gain a broad view of ERP implementation success and failure, The book provides relevant methodologies and recent empirical research findings in the area and includes sufficient background information for an understanding of each case but focuses on providing a rich description of more than a dozen real life cases.

Playing, performing, reporting: a case study of mobile minimovies composed by teenage girls

Digital camera functionality integrated into mobile phones is providing a new tool for users to create content, however user created mobile videos have so far remained a rather unexplored area. In this paper we present a study of 263 teenage girls who created and authored minimovies using the N73 mobile phone. In a semi-controlled setting, the participants produced 82 minimovies, analysed in this paper for their structure, style and feature usage. We compare across age groups, and discuss lessons learnt regarding the social nature of mobile content creation.

Searching for a Methodology for Smart Internet Technology Development

Participatory Design is an approach to the design of computer-based systems and software that involves the users to a much greater extent than traditional design approaches and draws on diverse fields such as “user-centred design, graphic design, software engineering, architecture, public policy, psychology, anthropology, sociology, labor studies, communication studies, and political science” (Kuhn and Muller, 1993).

Illuminating the underground: the reality of unauthorised file sharing

This paper presents a new conceptualisation of online communities by exploring how an online community forms and is maintained. Many stakeholders in the music industry rightly point out that unauthorised file sharing is illegal, so why do so many people feel it is acceptable to download music without paying? Our study found highly cohesive, well‐organised groups that were motivated by scarcity and the lack of high quality music files. Our ethnographic research provides insight into the values and beliefs of music file sharers: their demands are not currently being met. Using Actor‐network theory, we are able to propose that the file sharers represent a growing potential market in the music industry and that music distribution systems should be developed accordingly to meet the demands of this user group. Therefore, this study can serve as a springboard for understanding unauthorised file sharing and perhaps other deviant behaviours using technology.

Moving health promotion communities online: a review of the literature

There is a need to enhance the effectiveness and reach of complex health promotion initiatives by providing opportunities for diverse health promotion practitioners and others to interact in online settings. This paper reviews the existing literature on how to take health promotion communities and networks into online settings. A scoping review of relevant bodies of literature and empirical evidence was undertaken to provide an interpretive synthesis of existing knowledge on the topic. Sixteen studies were identified between 1986 and 2007. Relatively little research has been conducted on the process of taking existing offline communities and networks into online settings. However, more research has focused on offline (i.e. not mediated via computer networks); ‘virtual’ (purely online with no offline interpersonal contact); and ‘multiplex’ communities (i.e. those that interact across both online and offline settings). Results are summarised under three themes: characteristics of communities in online and offline settings; issues in moving offline communities online, and designing online communities to match community needs. Existing health promotion initiatives can benefit from online platforms that promote community building and knowledge sharing. Online e-health promotion settings and communities can successfully integrate with existing offline settings and communities to form ‘multiplex’ communities (i.e. communities that operate fluently across both online and offline settings).

Directions for research on gender imbalance in the IT profession

ABSTRACT There is a significant shortage of expert Information Technology (IT) personnel in Europe and elsewhere and a marked under-representation of women in the field. This paper identifies important gaps in research on gender imbalance in the IT profession and motivates future Information Systems research to address each of them. First among these gaps is the lack of research on the far-reaching consequences of gender imbalance in the IT profession. Second, despite a considerable body of research, there is the lack of coherent explanation for this imbalance. Third, although many intervention programmes have been implemented in this area, gender diversity in practice has not improved significantly. This research field also requires theorisation based on the cumulative research efforts in the field, comparative studies in various contexts, and longitudinal studies. We point to opportunities to investigate each of these issues and recommend directions for future research and actionable research questions.

Mobile multimedia: content creation and use

During recent years, mobile devices have become tools for versatile activities related to multimedia content. Especially mobile phones have emerged in this field, integrating the features of music players and digital and video cameras into mobile communication technologies. Multimedia messaging has followed text messaging, and Mobile TV is taking its steps towards large audiences. This workshop aims to gather researchers and practitioners who look at existing and anticipated end-user trends and usage culture in using and creating mobile multimedia content, as well as novel applications and ideas related to human computer interaction with mobile multimedia devices.

Computer mediated banking: a cross-cultural analysis of SMEs

This paper presents a view of banking as undertaken by SMEs (Small and Medium Enterprise) in Australia. It presents a user perspective to give insight into how people talk about banking, how they are using traditional bank services, and what it means to them to bank with new technologies. This paper builds on previous analysis and interpretation of the perceptions of these issues in the banking project. In this paper we apply Burkes [5] dramatistic analysis. The paper analyses 15 SMEs to elaborate the mediation of money between banks and individual SMEs. We found that when talking about banking, individuals refer to location (scene) and processes using cheques, cash and the online interface (acts and agency) Thus an elaboration of the elements indicates that the scene-act-agency interaction is perhaps a significant nexus through which individuals negotiate this activity.