Jiri Tupa

Performance Measurement for Efficient Lean Management

Lean Management is a very broad management method. Many companies try to implement the lean management concept nowadays. It represents a multifaceted concept based on integration of the methods JIT, total quality management, total preventative maintenance, human resource management, Six sigma, KAIZEN, KANBAN, productive maintenance and involved employees etc. The problem in practice is how to monitor the efficiency of the lean management system. The performance measurement is an important diagnostic tool for management and its implementation may be one solution of the afore mentioned problem. Design of the performance measurement system should be based on lean metrics and a process controlling system. Process performance measurement tools and techniques applied to enterprise environments are essential for the enterprise continuous improvement. Therefore, the aim of this paper is to present research study for implementation of the performance measurement based on the Balanced Scorecard method and the process controlling for the lean management.

Process Performance Measurement as Part of Business Process Management in Manufacturing Area

Process performance measurement tools and techniques applied to enterprise environments are essential for enterprise continuous improvement. It is the reason why the next generation of process management leads to Process Performance Management or Corporate Performance Management. The phrase Corporate Performance Management (CPM) was coined by Gartner Group to describe the combination of process, methodologies, metrics and technologies to measure, monitor and manage the performance of the business. The oft-citied phrase: “

Methodology for mapping and modelling of diagnostic processes

This paper deals with the diagnostic processes. The aim is to develop a new methodology leads to complex improvement of diagnostics processes. This paper presents designed methodology for diagnostics process and sample of application of designed methodology. It is focused on methodology which was designed according to needs of diagnostic system. It also include methodology concept and example of application will be shown in the article.

Connection technologies quality improving

This article introduces the possibility of using optimization methods FMEA and DOE to improve experimental research processes. The FMEA methodology was implemented in the pre - experimental phase of the experiment. Potential risks were established by FMEA methodology. From these risks were chosen by brainstorming such risks that have the biggest impact on the overall result of the experiment. These risks were tested during the experiment. After the execution of the experiment, the data were evaluated by DOE methodology. This methodology was used to verify whether the risks were selected and tested with truly significant impact to results of experiment.

Implementation of SPC methodology to service processes

This paper deals with the application of SPC methodology to service processes. SPC methodology is an important tool in industry because it helps find variability in processes. Any variability is undesirable because it causes deviation from the target value. Service processes are different in the specific ways and SPC methodology is suitable tool for measuring, controlling and eliminating of variation. It is demonstrated and verified on the case study.

Performance measurement for efficient lean management: theory and case study

This article deals with the implementation of a lean management system in interaction with performance measurement. The problem in practice is how to monitor the efficiency of the lean management system. The issue of lean management in relation to performance management and process controlling is discussed in the first part. The core of this paper is a proposal of a suitable methodology based on the balanced scorecard (BSC) method, a process controlling the principles of lean management. The benefit of the BSC and process controlling application is the building of an effective system for the performance measurement and diagnostic processes. Research methods like a literature review, questionnaires, observations, data collection and case studies were used for the formulation of the methodology and its verification. The implementation process and results are described in the case study. An evaluation of the implementation confirmed the suitability of the proposed methodology for its use in small and medium-sized enterprises which implement a lean approach.

Statistical Process Control Methods as an Essential Tool for Modeling and Improvement of Diagnostic Processes

The paper deals with modeling and improvement of diagnostic processes. The aim is to develop a new methodology which could be used as a tool for modeling and improvement of diagnostic processes. This paper is firstly focused on evaluation of SPC methods and their possible usage for modeling, measurement, controlling, and following improvement of diagnostic processes. Seven basic methods were evaluated according to few basic criteria which are important in the field of diagnostics. The Ishikawa diagram was chosen as one of the suitable tool and was used for setting of Key Performance Indicators. Then, the results were applied on specific diagnostic process and their behavior was analyzed and evaluated. The research was mainly focused on time and quality measurement because they play very important role in the final product evaluation and tell us which parts has to be optimized.

Measuring and improvement of diagnostic processes by using KPI's and statistical method

This paper deals with improvement of diagnostic process and its time measurement. The aim is to develop a new methodology leads to complex improvement of diagnostics processes. This paper presents concrete diagnostics process and sample of application of designed methodology. This methodology was designed in connection to time measurement. The methodology combines for example statistical process control method for determination of steps in the specific process and for prevention before risks. As other tool, we chose setting of the KPIs (Key Performance Indicators) for specifying of the performance measurement. The methodology was verified on the process of soldering testing.

Electronics production and process controlling

This contribution describes an example of process controlling application for electronics production, especially for printed circuit board manufacturing. It is means activity leads to monitoring and real measurement of key processes indicators at manufacturing company. The processes controlling involves measuring of the efficiency of the business processes implemented in IT systems and putting control systems in place that will monitor compliance with range of legal regulatory requirements.

Methodology for Manufacturing Improvement

The paper deals with the new CQT methodology approach to the improvement of the process control in printed circuit board (PCB) manufacturing. The CQT methodology is based on the application of the selected methods and tools. The applied methods cover two key areas. The first area contains methods for description and modelling of processes. The second area contains methods for optimizing of processes. The used tools are focused on performance measurement and optimizing of process (optimizing of cost, process time and quality). This methodology supports process control towards quality improvement, cost and processes time reduction. The paper shows main features of the CQT methodology on the practical example of the PCB manufacturing.