John Bower

Veterinary practice management

Part 1 Practice development: starting up in practice general tips the premises The pet-care centre client meetings involvement in the local community. Part 2 Personnel: the receptionist and the nurse the veterinary surgeon staff motivation staff training and appraisals interview techniques partners responsibilities retirement. Part 3 Management: the practice manager the practice manual business marketing record keeping stock control computers. Part 4 Finance: buying a property understanding practice accounts ins and outs of cash flow securing income construction of a fee the business plan budget forecasts capital budgeting. Part 5 Tax and legal: a tax on income value added tax PAYE and national insurance insurance and pensions COSHH employment law limited companies. Part 6 Partnerships: buying and selling a partnership payment by incoming partner valuation of goodwill partnership contracts. Appendix: notes to model partnership agreement model partnership agreement.

The Business Plan

The business plan is the product of a strategic thinking or planning process. The strategic direction developed in that process can then be communicated in the form of a business plan to lenders, potential investors and associates within your company. The development of a strategic direction is a critical step for your company. It allows your business to leverage the knowledge and competence of its management team, staff and advisors to develop a strategic direction for the organization that will lead to its best chance for success. This gives you an opportunity to use the advising team you have put together.