John G. Mooney

A process oriented framework for assessing the business value of information technology

In the current competitive environment, the need for better management of all organizational resources, and specifically IT, requires comprehensive assessment of their contribution to firm performance. However, there is little empirical evidence that IT is capable of creating value, nor has a comprehensive framework of business value emerged. Many of the available studies of IT productivity and business value were conducted using firm level output measures of value. The focus on firm level output variables, while important, provides only limited understanding of how value is created using IT. This paper develops a conceptual framework of the business value outcomes of IT by synthesizing the extant literature on IT business value and IT supported organization and process design. The framework provides a basis for process oriented studies of IT business value, and enhances our understanding of the links between information technology and firm performance.

The Current State of Business Intelligence in Academia: The Arrival of Big Data

In December 2012, the AIS Special Interest Group on Decision Support, Knowledge and Data Management Systems (SIGDSS) and the Teradata University Network (TUN) cosponsored the Business Intelligence Congress 3 and conducted surveys to assess academia’s response to the growing market need for students with Business Intelligence (BI) and Business Analytics (BA) skill sets. This panel report describes the key findings and best practices that were identified, with an emphasis on what has changed since the BI Congress efforts in 2009 and 2010. The article also serves as a “call to action” for universities regarding the need to respond to emerging market needs in BI/BA, including “Big Data.” The IS field continues to be well positioned to be the leader in creating the next generation BI/BA workforce. To do so, we believe that IS leaders need to continuously refine BI/BA curriculum to keep pace with the turbulent BI/BA marketplace.

Hybrid learning systems: meeting the challenges of graduate management education

Distance learning has come a long way since Sir Isaac Pitman initiated the first correspondence course in the early 1840s. Today the challenges of globalization call for new and innovative learning systems for management education. To meet these challenges the traditional classroom model for delivering business education is giving way to a more holistic learning paradigm in which both the pedagogical and andragogical focus are on knowledge acquisition and application. The one-size-fits-all educational approach of the past is being augmented by hybrid learning systems. The purpose of this paper is to highlight the overall hybrid learning model design that combines the best of both web-based learning and time-honed classroom practices for delivering cost-effective graduate management education. One of the major benefits of the hybrid learning model is that it supports economic, social and environmental sustainability.