Jonathan Merritt

W(h)ither the PCSO?: Police perceptions of the Police Community Support Officer's role, powers and future directions.

Purpose – The purpose of this paper is to examine the role of the Police Community Support Officer (PCSO) in the UK. The development of the role is charted from its inception under the Police Reform Act 2002. The present lived experiences of PCSOs, their colleagues and middle to senior managers have been used to assess the likely future direction of the role and responsibilities of these “public auxiliaries”.Design/methodology/approach – Structured interviews and focus groups were conducted with 39 serving officers from three police forces. The corpus of data was analysed for ideal types identified in previous academic work, varying models or complete alternatives.Findings – It was found that the PCSO role can be viewed as a continuum from what is termed in this piece, a “Junior Enforcer” role with a remit to assist constables to a “Bridge Builder” or uniformed community development worker at the other extreme. The study found that there is a marked drift towards the role of “Junior Enforcer” but that par...

Does plural suit rural? Reflections on quasi-policing in the countryside

It is widely accepted that the policing needs of rural areas can be very different from those of urban areas. Because of the concentration of population and (generally) higher crime rates, reforms in policing often appear to be driven by urban priorities, which raises questions about how they operate in the rural context. This article is concerned with one recent development in England and Wales: the introduction of Police Community Support Officers (PCSOs). Drawing upon interviews with rural PCSOs and the police officers who manage them, this study asks how PCSOs operate in country areas and what difficulties they face. A number of themes emerged: that lack of career development may hinder the formation of long-term ties to a particular community; that the size of beats requires transport; that PCSOs felt unable to respond effectively to minor road traffic offences which were of concern to local residents; that statutory powers to detain could be difficult to enforce; and that PCSOs might be particularly suited to bridge the gap with communities with which the police are having trouble engaging, such as migrant agricultural workers.